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Business Manager (Key Account Manager) - Indiamart

3 - 8 years

9 - 12 Lacs

Guwahati Kolkata

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Sales Upselling Cross Selling Client Servicing Client Retention Key Account Management Client Engagement B2B Sales Revenue Generation Client Relationship

Work Mode

Work from Office

Job Type

Full Time

Job Description

@ Request you to please share resume on shreya.sarraf@indiamart.com or you can WhatsApp resume on 9034322628. Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Proficient in applying effective sales techniques to drive conversions and business growth. Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions. Strategic vision and foresight to identify and create new customer opportunities. Skilled in team management with strong interpersonal and leadership capabilities. Solid understanding of client segmentation, data analysis, and report management for informed decision-making.

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www.indiamart.com

E-commerce, B2B Marketplace

Agra

3000+ Employees

758 Jobs

    Key People

  • Dinesh Agarwal

    Founder & CEO

  • Bharat B. Agarwal

    Co-Founder & Director

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