Client Servicing Executive/CSD

Job Description

Executive/Sr.executive/Assistant Manager Sales & Service Location : Noida Department : Sales & Servicing About Us: IndiaMART is India's largest online B2B marketplace , connecting buyers with sellers. Over last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy . Our credo, 'Bada Aasaan Hai, ' appropriately depicts our approach. With 76 million product offerings and 6.7 million responsive supplier base, we provides ease and convenience to our 138 million buyers . Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. we have 3,000+ employees located across 32 offices in the country. Why Join IndiaMART : Our greatest assets are the IndiaMARTians. For our employees personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities. They get the benefit of working with India's largest online B2B marketplace along with a fast-paced career progression . Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 500 employees working with us who are testimony to this program. The superheroes take advantage of our cutting-edge I-LEAP program , which allows employees to "Learn as they Work. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more. IndiaMART InterMESH Ltd. Mumbai Executive / Sr Executive / Assistant Manager Key Success factors for an Individual: • Passion and drive to excel • Hunger to learn and grow • Customer Orientation What the Role involves : • Position holder will be an individual contributor • Build and manage productive, professional relationships with clients • Ensure clients are using and deriving benefit from IndiaMART • Ensure products/services in clients e-catalog are accurately defined • Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets • Systematic follow-up and time-bound closures • Prompt resolution of complaints Critical Skills of a Suitable Candidate : • Application of sales techniques • Active listening and understanding the business contexts of clients • Good Verbal and written communication • Ability to work independently You Can Apply if you have: • 65%+ marks in 10th and 12th • B Tech / Any Graduate with minimum 9 months of experience in sales • Expereince with a Post Graduate Degree in Management MBA 2024 with 9 months preferred Apply Here! Send your CV to rajul.pathak@indiamart.com