Business Intelligence Administrator

POSITION SUMMARY:

ESSENTIAL FUNCTIONS:

1. Install and configure Qlik Sense servers and components following best practices. Set up clusters and nodes to ensure high availability and scalability.
2. Manage Qlik Sense environments, including development, testing, and production instances. Monitor resource usage and optimize configurations for efficient operations.
3. Implement and manage security measures to protect Qlik Sense applications and data. Define and enforce access controls, authentication, and authorization policies.
4. Administer user access, licenses, and permissions within the Qlik Sense platform. Monitor license usage and optimize license allocations.
5. Monitor the performance of Qlik Sense applications and take proactive measures to address issues. Optimize data reload processes and application response times.
6. Develop and implement backup and recovery strategies for Qlik Sense applications and data. Conduct regular backups to ensure data integrity.
7. Plan and execute platform upgrades and apply patches as needed. Stay informed about new releases and features, assessing their relevance to the organization.
8. Collaborate with IT teams, developers, and business stakeholders to understand requirements. Provide technical support, troubleshooting, and issue resolution for Qlik Sense applications.
9. Create and maintain comprehensive documentation related to configurations, processes, and troubleshooting guides. Ensure documentation is up-to-date and accessible to relevant team members.
10. Monitor system resource usage and plan for capacity scaling as needed. Work on capacity planning to accommodate growing data and user requirements

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11. Able to manage critical and priority issues.
12. Provide administrative support for Informatica PowerCenter, including daily system administration, performance tuning and upgrades for global systems.
13. Daily monitoring, support, troubleshooting and performance tuning for ETL loads.
14. Develop reliable solutions to complex problems which require the regular use of ingenuity and creativity.
15. Give and receive feedback in a constructive manner.
16. Resolve conflicts with little assistance.
17. Debug user access issues in On Premise and Cloud.
18. Exemplifies Garmin’s Mission Statement and Quality Policy and proactively works to improve Garmin’s image and culture.

OTHER RESPONSIBILITIES:

1. Perform other duties as necessary.

EDUCATION EXPERIENCE AND SKILLS REQUIRED:

1. Bachelor of Science Degree in Computer Science, Information Technology, Management Information Systems, Business or another relevant field

   AND

   a minimum of 5 years relevant experience
2. Outstanding academics

3. Demonstrated experience in successful implementation of technology solutions.
4. Knowledgeable about the Qlik Platform administration and architecture on an enterprise scale
5. Demonstrated ability to work collaboratively to drive projects to an effective and timely completion.
6. Experience with Qlik Sense reporting suite administration.
7. Experience with any ETL tool administration would be a plus.
8. Basic idea of SQL would be good.
9. Security implementation, Backup, data recovery and service restoration management, patch and bug fix deployment
10. Basic knowledge of Windows, Linux and Cloud operating systems administration
11. Troubleshoot issues, both from a development as well as a performance standpoint
12. Demonstrated strong and effective verbal, written, and interpersonal communication skills in a large team or departmental setting.

DESIRABLE QUALIFICATIONS:

• Superior academics (cumulative GPA greater than or equal to 3.5 as a general rule)
• Previous experience working in a team environment
• Familiarity with Qlik Sense nPrinting
• Familiarity with Oracle Business Intelligence Enterprise Edition (OBIEE)
• Familiarity with Kafka or streaming data tools
• Familiarity with Java/Shell Scripting