103 Business Improvement Jobs - Page 2

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about or purpose, culture, and priorities, visit our strategy site . Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The project: This is a high-rise residential project in Noida. Our values shape the way we consult, and define the people we want to join us on our journey, they are: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - for our people to excel. Management of the implementation of a quality management system and its effectiveness in meeting business, statutory, legal, and contractual requirements. Engages with business stakeholders to manage compliance to requirements, supporting a resilient business that manages risks effectively. The role is a key enabler to change and business improvement. You ll be responsible for: Delivers delegated elements of an annual business plan to time and budget. Manages and facilitates external certification audits. Provides expertise and guidance in supporting achievement of new certifications where appropriate. Responsible for organising and facilitating internal audits in the audit programme. Accountable for leading audits and producing audit reports. Utilises comprehensive expertise and investigates and interprets root cause analysis of instances of non-conformance, including recommending corrective measures and long-term preventative measures. Coordinates reviewing of management system content for appropriateness, improvement, and implementation. Contributes to the identification of new systems and processes to drive efficiency, recommending improvements and innovations. Ensures information for quality reports is available, accurate and delivered within agreed timescales. Accountable for the production of communication articles, plans and communication collateral. Coordinates activities reported in management reviews, collating, analysing, and presenting data and key metrics, analyses trends and provides recommendations and guidance. Provides recommendations for action to mitigate risk and improve management system effectiveness. Provides specialised expertise and knowledge to support on business development activities. Accountable for the development and delivery of training. Manages and monitors performance of a supply chain, including support to suppliers as appropriate through training, guidance, and audits of their QMS capabilities. Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work. You ll need to have: Bachelors degree in civil. Experience in the relevant field. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization. #LI-Onsite ","industry":""

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about or purpose, culture, and priorities, visit our strategy site . Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The project: This is a high-rise residential project in Noida. Our values shape the way we consult, and define the people we want to join us on our journey, they are: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - for our people to excel. Management of the implementation of a quality management system and its effectiveness in meeting business, statutory, legal, and contractual requirements. Engages with business stakeholders to manage compliance to requirements, supporting a resilient business that manages risks effectively. The role is a key enabler to change and business improvement. You ll be responsible for: Delivers delegated elements of an annual business plan to time and budget. Manages and facilitates external certification audits. Supports achievement of new certifications where appropriate. Organises and facilitates internal audits in the audit programme. Responsible for conducting audits and producing audit reports. Undertakes investigations and root cause analysis of instances of non-conformance, including the identification of corrective measures and long-term preventative measures. Responsible for reviewing management system content for appropriateness, improvement, and implementation. Participation in the identification of new systems and processes to drive efficiency. Responsible for ensuring information for quality reports is available, accurate and delivered within agreed timescales. Responsible to produce communication articles, plans and communication collateral. Responsible for contributing to all activities reported in management reviews, collating, analysing, and presenting data and key metrics. Provides recommendations for action to mitigate risk and improve management system effectiveness. Provides support to business development activities. Responsible for the development and delivery of training. Monitors performance of a supply chain, including support to suppliers as appropriate through training, guidance, and audits of their QMS capabilities. Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work. You ll need to have: Bachelors degree in civil. Certification in QA/QC. Experience of leading the quality function on site for a project of similar nature from start to handover. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization. #LI-Onsite ","industry":""

We are seeking a detail-oriented and strategic Business Analyst to join our team. The ideal candidate will be responsible for evaluating and improving business processes, developing efficient systems, and ensuring effective communication across departments. This role requires a proactive professional who can drive meaningful change through data-driven insights, process optimization, and cross-functional collaboration. Roles and Responsibilities Drive awareness of requirements across business units and identify substandard systems/ processes through evaluation of real-time data. Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. Create and implement precise management plans for every project, with attention to transparent communication at all levels. Partner with stakeholders across Business units/ Back offices to develop analysis and documentation in a collaborative way, communicating effectively and efficiently with Back offices, managerial, and executive teams. Evaluate, analyze, and communicate Business analysis/ Systems requirements on a continuing basis including the delivery of monthly reports to all appropriate parties. Develop meaningful presentations/ reports for Business improvement/ systems integrations, and respond to questions and concerns from managers and executives with supporting research and recommendations.

Finance Process & Accounting Specialist: You ensure the integrity of the Financial flows for Production components and finished goods sales and purchases during the month and in the month closing Experience of using SQL to analyze, derive and implement solutions for large complex data sets with respect to Finance Decision support System: Help business users arrive at a logical decision by rolling out various dashboards for measuring performance metrics, exceptions based reporting, KPIs. Understand the requirement from sponsors/representatives performing end to end feasibility while maintaining complete ownership of the project from development to deployment. Ensure rigorous pre User Acceptance testing. Recommend and execute best ways of visualizing the impact of the solution on business systems Analyse existing reports for fine tuning, optimization, identifying and removing duplications for providing robust consolidated results Collaborate with cross-functional teams to plan project deliverables, review activity and progress reports. Experience in System Implementations, System Migrations and Integrations • Recognized for the capability to identify areas for improvement and implement effective solutions • Proficient in conceptualizing and implementing user friendly Dashboards, KPIs. PROFILE 3-5 years of experience as a Finance professional with a Finance education background (MBA Finance / M.Com / CA). Proficiency in finance and accounting processes . Eager to learn, you have a continuous improvement mindset and take initiative to change the existing situation. You must have advanced knowledge in Excel, Google sheet and must be curious to learn new tools, technology . You should have good presentation and communication skills. You should have a strong interest in analysis and project management . You should have a team spirit and a strong sense of customer service. Your energy and curiosity will help you understand and evolve our processes. Must be a Sports Enthusiast . Send CV to maria.j@cielhr.com

Strong technical expertise for accounting and auditing topics and standards with industry specialization. Oversee the efforts of multiple client engagements in a wide variety of industries with the ability to manage to budget. Maintain active communication with clients to manage expectations, ensure satisfaction, and lead change efforts effectively. Consult, work with, and service client base to make recommendations on business improvement and process improvement and serve as a business advisor to client. Team with partners and senior managers on integration proposals and business development calls. Manage multiple audit assignments simultaneously and competing priorities in a rapidly growing, fast- paced, interactive, results-based team environment by leading and collaborating with diverse teams Perform and conduct detail review of Senior Associate s work (Detailed or Quality depending on the complexity of task and experience of Senior Associate). Provide on the job training and coaching to audit teams. Facilitate and lead the trainings. Manage, develop, train, and mentor staff on projects and assess performance for engagement and year-end. Conduct one to one meetings with Senior Associate at regular intervals to discuss technical, soft skills and career development goals Manage escalation emails and calls Ensure that audit documentation is in compliance with quality standards of the Firm and share knowledge with the team on new guidance or standard releases and implementation Actively participate in recruiting talent to the firm Attend professional development, networking events and training seminars on a regular basis Adhere to the highest degree of professional standards and strict client confidentiality Proficiency in US GAAP, GAAS, and PCAOB rules and standards. Strong skills in Microsoft Office tools. Excellent written and oral communications. Strong interpersonal skills. Strong people and project management skills. Team management: Manage a team members ( Analyst/ Associate and Senior Associates). Problem Solving Skills: Resolve problems of team and Manage escalation emails and calls and resolve the matter

5+ Years in AI / Data / Technology Projects Position Type: Full-Time Department: Technology / Digital Transformation About the Role We are looking for a smart and skilled AI Expert who can lead and manage AI-based tools and solutions for different parts of our business. You will work on exciting projects like chatbots, product recommendations, customer insights, pricing, inventory, and more. If you love working with new technologies and want to help grow a top retail brand using AI this is the perfect role for you! What You ll Do Work on customer behavior and insights using tools like Google Cloud AI, Microsoft Dynamics Set up product recommendation engines like Bloomreach, Nosto, Algolia Manage AI chatbots with platforms like Zendesk AI, Ada, Drift Use inventory optimization tools like Blue Yonder, Llamasoft Manage pricing tools like PROS, Intelligencenode Run marketing automation campaigns using Klaviyo, Salesforce Einstein, Persado Implement AR (Augmented Reality) and visual search tools like Syte, Vue.ai, Perfect Corp. Use fraud detection platforms like Sift, Forter, Kount Coordinate with internal teams to understand needs and deliver AI-based solutions Stay updated on new AI trends and suggest tools for business improvement Train and guide internal team members on AI tool usage What We re Looking For Strong knowledge of AI, machine learning, and related tools Hands-on experience with AI platforms, APIs, and SaaS tools Understanding of retail, ecommerce, and consumer behavior Good problem-solving and project management skills Strong communication and team collaboration Preferred Background Experience in Retail, E-commerce, or FMCG industry Background in Data Science, Computer Science, or AI tools Qualification Bachelor s or Master s Degree in Computer Science , Data Science , AI , or a related field Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Why join Safeguard Global ? We want to help you Work in Any Way - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren t just remote and hybrid first they break free from the traditional ways of doing things, paving a way for A Job That Works for You. The role in a nutshell : The Global Process Owner will play a key role in transformation projects, responsible for developing and documenting processes, guides, job aids, and templates in line with standard operational procedures. This role serves as the operational expert for Zendesk improvements, collaborating closely with the Zendesk Administrator to analyze, document, and implement enhancements. The Global Process Owner will engage with Guardians globally to educate, mentor, and develop skills, ensuring high-quality and timely service delivery according to Safeguard Global standards. How you will make a difference: Contribute to business transformation, including assessments and change management. Receive and provide input on business requirements and baseline process definitions. Analyze and prioritize Zendesk enhancement requests (or similar platforms) for implementation. Continuously evaluate and challenge existing processes to drive business improvement and quality assurance. Implement procedural and process improvements to enhance efficiency, reduce risk, and improve service quality and timeliness. Support development of documentation, content, and materials to enhance Guardian knowledge for accurate and efficient service delivery. Collaborate with Safeguard University to develop training content for all Operations team members. Conduct "spot audits" on payroll activities and departmental processes to ensure adherence to procedures. Ensure operational process documentation within the Knowledge zone is well-presented, relevant, and up-to-date. Liaise and gather insights around operational performance to shape rationale for changes and improvements What will give you an advantage: Demonstrated analytical skills. Knowledge of CRM and/or helpdesk tools and their organizational support. Ability to prioritize workload to meet targets while maintaining flexibility. Ability to work independently in a fast-paced environment with strict deadlines. Strong task management skills and ability to contribute towards a wider goal Effective communication with multi-level audiences, from end users to Senior Management. Proficiency in English is essential; additional language skills are highly desirable. Exceptional verbal and written communication skills. Who we are and what we do: Safeguard Global is . Global ! With offices worldwide, we help 1 5 00+ companies hire, manage, and pay employees in 170+ countries. Its all about people! Join us to meet diverse folks , explore new cultures, and connect with amazing folks from around the globe . Our G lobal Benefits Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. Bonding Leave: Enjoy paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Why become a Guardian: International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise . Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage s hould your application meet the positions requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! #LI-NG1 At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

About The Role Job Summary : As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their supply chains for tomorrowwith a positive impact on the business, society and the planet. Together, lets innovate, build competitive advantage, improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives: Develop and implement strategies, best practices , enabling strategic solutions, and change management programs to help manage Fulfilment function more efficiently. Assist with Logistics and Fulfilment strategy to improve key performance metrics. Chart a strategic roadmap for clients to achieve their goals backed by comprehensive assessment and a business value case. Drive qualitative and quantitative process assessments to enable a clear lens on enterprise process performance and gaps. Help client in areas of organization structure, governance , process reengineering and solution strategy. Design, architect and manage strategic solution -led transformation for clients. Deliver expertise for the implementation and continuous improvement of Logistics strategy, organization, network, processes, operations, and technology. Guide the team during the build and test phases of the project. Demonstrate understanding of processes and best practices to help an organization improve outcomes. Oversee operations in areas that include transportation planning, route planning, warehouse layout design, equipment and automations, 3PL service evaluation and logistics trainings. Draft proposals, set up objectives and draw an action plan for prospective clients. Establish and grow our strategic business solutions alliances Contribute to sales enablement through end-to-end bid management, proposal authoring, estimations, client pitches Roles & Responsibilities: Must have worked on one or two projects in primary logistics such as strategic transportation sourcing, truck loading efficiency, truck-mix analysis, secondary logistics, distribution, warehousing, ocean and air freight and network optimization Exposure to any of these tools preferred:Llamasoft Supply Chain Guru, iLOG, SCS, SAP (TM, eWM, LE), Blue Yonder (TMS, Luminate, WMS), Oracle (TM) Profit and Loss or Sales responsibility experience would be an added plus Qualification Professional & Technical Skills: Exposure to any of these tools preferred:Llamasoft Supply Chain Guru, iLOG, SCS, SAP (TM, eWM, LE), Blue Yonder (TMS, Luminate, WMS), Oracle (TM)

Location- Bangalore Work Exp- 10 to 15 years Education- Masters Key Result Areas Supporting Actions Contribution in formulation & implementation of retail & department stores strategy To pro-actively contribute to the formulation and direction of the retail strategy and implement projects and trials for the Regions To clearly and concisely communicate business and Area objectives to ABMs so that they remain well informed of business activity and of their required contribution to targets Tapping Business potential for the Region Footfall generation- Prepares a quarter wise footfall generation activity plan for the stores. Ensures that every store gets appropriate support Create Store business plan in consultation with RBMs and team. Co-ordinate with HO to ensure appropriate support for execution. Competition Analysis- Analyses the competition information to build up a picture of competition strategy. Identifies emerging opportunities / threats due to competition action. Recommends action to benefit from the emerging trend. Business development Visits & gives final opinion on B/C sites, filters lead from RBMs for further development, anchors the relationship with RBD local representative. Franchisee Management Manages the relationship with the franchisee from a business point of view. Manage conflicts SOP Compliance Monitors the RRM and the audit reports. Picks up reoccurring trends at the stores Merchandize Management Monitors the RRM reports and the audit reports. Picks up reoccurring trends at the stores To liaise with the Buying and Merchandising teams regarding the supply of stock in the Regions to maximize stock potential, VM Monitors the effectiveness of VM arrangement at outlets and recommends changes To ensure that the visual presentation of all stores represents the brand image, Marketing To support the delivery of all marketing campaigns Store Operations Analyze quality of store opening, study delay patterns if any. Monitor operations & Ensure compliance adherence with respect to Cash management, Stock Management, Cost management. Suggest changes to the process as and when required to ensure 100% compliance. New Store opening- Design the store launch plan and monitor the launch / opening process. Monitor new store performance with required handholding for first 3 months. To identify underperforming stores and develop a business plan to address and manage issues effectively Competitive edge To encourage RBMs to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward To encourage managers to identify trends and make suggestions to improve and enhance product performance to drive brand achievement, Understanding Consumer needs Information Collection- Monitor CRM registration rates, analyze patterns to ensure high registration rates, consumer behavior to information sharing. Information Analysis- Suggest ways for better customer service. Give customer insight to the stores for business improvement at store level. Ensure understanding of consumer trend to the RBM and store teams. Develop rapport with top customers (approx 5) of every store. Agency Management: To collaborate with various agencies for in customer engagement, store launches, CRM campaigns and analytics, negotiate on contracts and ensure right insights from data

Job Purpose Job Purpose Description Job Context & Major Challenges Retail today is all about being better, faster, and leaner. In their preparation to face fierce competitive pressure, retail operations team needs to recognize the value of building the stores as brands to reinforce their marketing Positioning, to communicate quality as well as value for money. Sustainable competitive advantage will be dependent on translating core values combining products, image and customer experience into a coherent retail brand strategy. Also with international brands coming into India, it becomes all the more important for the business to be able to create sustainable growth drivers for MFL. Key Challenges: Effectively managing the team, keeping them motivated and acting as a role model for them. Effectively manage the P&L within allocated budget in order to affect a profitable performance for the Area. Ensuring that all stores adhere to compliance requirements in all areas of operational activity, company policies and procedures. Liaisoning with various teams, retail, B&M, VM, projects, retail HR, vendors, franchises, etc. internal as well as external. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Team Management Recruitment- Hire ARM & SM under ROM s guidance ARM quarterly appraisal/ performance review Identify structural issues to motivation Sales Targets- Sets weekly targets for the ARMs based on the market trend, expectation of monthly business from his region, and ARM views Spend Budget- Sets the monthly spends budgets for ARMS. Reviews budget vs actual trend and recommends changes. Training- To decide on training priorities. Prepare modules for training, make a training calendar for implementation KRA2 Understanding Consumer needs Information Collection- Monitor CRM registration rates, analyze patterns to ensure high registration rates, consumer behavior to information sharing. Information Analysis- Suggest ways for better customer service. Give customer insight to the stores for business improvement at store level. Ensure understanding of consumer trend to the ARM and store teams. Develop rapport with top customers (approx 5) of every store. KRA3 Store Operations Analyze quality of store opening, study delay patterns if any. Monitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance. Suggest changes to the process as and when required to ensure 100% compliance. New Store opening- Design the store launch plan and monitor the launch / opening process. Monitor new store performance with required handholding for first 3 months. KRA4 VM Monitors the effectiveness of VM arrangement at outlets and recommends changes KRA5 Merchandize Management Monitors the ARM reports and the audit reports. Picks up reoccurring trends at the stores KRA6 SOP Compliance Monitors the ARM and the audit reports. Picks up reoccurring trends at the stores KRA7 Franchisee Management Manages the relationship with the franchisee from a business point of view. Manage conflicts. KRA8 Tapping Business potential for the Region Footfall generation- Prepares a quarter wise footfall generation activity plan for the stores. Ensures that every store gets appropriate support Create Store business plan in consultation with ARM and team. Co-ordinate with HO to ensure appropriate support for execution. Competition Analysis- Analyses the competition information to build up a picture of competition strategy. Identifies emerging opportunities / threats due to competition action. Recommends action to benefit from the emerging trend. Networks with competition staff in the region to better understand the competition environment and validation of numbers / trends. Business development- Visits & gives final opinion on B/C sites, filters leads from ARM for further development, anchors the relationship with RBD local representative.

Do you like to work and explore multiple, complex IT technologiesAre you comfortable working with Global teamsDo you have proven ability to solve complex issues, covering both technical and business needs We are looking for a seasoned full stack developer to: implement and deliver high quality software solutions for our new enterprise applications. help us build state of the art solutions using cutting edge technologies like Java, Spring Boot, ReactJS, Azure Data Lake, Kubernetes, Postgres etc. demonstrate superior analytical and problem-solving skills demonstrate superior collaboration skills in working closely with other development, testing and implementation teams to roll-out important regulatory and business improvement programs looking to innovate and eager to bring new solutions on table. experience in writing application interface code using TypeScript and React. js developing and implementing front-end architecture to support user interface concepts reviewing application requirements and interface designs collaborate with project managers, senior developers, and business partners in planning, sharing new ideas, code demonstrations, troubleshooting, and bug fixing assist team members in architectural compliance, functional accuracy validation thorough understanding of React. js and with an ability to write custom hooks and responsive reusable components in-depth knowledge of Typescript, JavaScript, CSS, HTML, and front-end languages familiarity with GraphQL. knowledge and overall understanding of JavaScript build tools landscape i. e Webpack, esbuild, vitejs UBS is the world s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors. .

Job Description About Shadowfax: Shadowfax is Indias leading on-demand tech-backed gig marketplace that helps businesses outsource last-mile activities. Shadowfax employs tech-enabled solutions like ML and AI to offer supply that keeps pace with demand in the fast-growing and highly fragmented hyperlocal distribution ecosystem and ensures a wonderful end-user experience. The Shadowfax app has over two million downloads and is designed as an immersive platform for delivery and is a single app that works across multiple platforms. The app is used as a channel for guaranteed earnings across multiple E-com and Hyperlocal platforms. Shadowfax has been consistently widening its area of operations by expanding in E-commerce and Hyperlocal segments and getting into new growth areas like grocery distribution. Shadowfax has extremely friendly people and partnership policies that are designed to be highly empathetic and are always looking for ways to make the riders lives better and transform the appeal of delivery and other blue-collar jobs as an attractive career option. Working with the Shadowfax platform ensures strong earning potential along with a high degree of flexibility and freedom along with financial support services like loans, and insurance. In October 2021, Shadowfax launched Indias first delivery SuperApp to accelerate the growth of delivery partners by empowering them to access multiple opportunities via a single platform. Shadowfax was co-founded by Abhishek Bansal, Gaurav Jaithliya, Praharsh Chandra, and Vaibhav Khandelwal in 2015. Over the last six years, it has now grown to a team size of close to 5000 employees with 100K+ daily active users (delivery partners) in more than 700+ cities in India, fulfilling 20 million orders per month across 100+ leading brands in 7000+ pin codes Our clients are present across sectors like e-commerce, food, grocery, FMCG, electronics, consumer durables, pharma, apparel, auto, BFSI and Insurance etc. Job Title: Manager Process Excellence Job Location: Bangalore Job Roles & Responsibilities: Design and run the pan India Process Excellence program Thorough understanding of the systems and processes to identify performance gaps and resolve the same Centrally drive process audits for operational processes at all DC sites and corrective measures the achieve the benchmarks. Coach the site teams to continuously raise the bar on process excellence. Coach the operations team for self-audits and drum-beat adherence Work with operations team for adherence of operational SOPs via gap analysis Designing of stable process SOPs for DC operations Design frameworks to undertake data analysis to deep dive the process gaps linked to operational misses Lead the central team in rollout of new initiatives and products at sites for process improvements and reapplications Develop a culture of loss elimination at sites and coach site teams to lead specific loss elimination projects. Coach the teams on loss elimination tools Experience: 2+ years of post-MBA (Tier 1 / Tier 2) OR 4-5+ years of post B.Tech ( or any discipline) experience in an Operations/ Audit/ Quality/ Service Excellence role in a Logistics or supply chain organisation Has managed a 5-10 member team Strong data analysis and problem-solving capabilities - Proficiency in Excel is a must Experience of executing things on ground is a must Good stakeholder management skills Good written and verbal communication skills for articulation of issues, solutions and collaborating with stakeholders at all levels Proficient in Word, PowerPoint Candidates with work experience in Ecommerce logistics operations preferred Why should you join us: We foster a culture that values first principle thinking and problem solving, encourages constructive feedback, engagement, inclusion and diversity at all levels. Our core values define our identity and form the basis of our actions and reflect in everything that we do at Shadowfax.

Business Operations Manager Around 8 to 10yrs experience Priority 1 - hands on experience on PowerApps/PowerAutomate, Priority 2 - Stakeholder & Communication Management. Responsibilities: Budget and HC management, Operational governance and cadence (e.g. Methods and Ops review), KPI deep dives and analysis, ad-hoc reporting, action follow ups and coordination of operations related activities with the Delivery managers. Manages, leads and monitors business analytics to achieve overall delivery, business and company objectives. Delivers business insights and recommendations leveraging analytics, predictive modelling, observations & business knowledge. Enables operational improvement through the strategic management and analysis of business drivers and practices. Leads and drives change through collaboration on the strategic development and management of performance measurements as well as supporting the leadership in the organization with relevant coordination of ops related activities. Works with peers in same team of Operations in regional and globally to ensure best practices and operational improvement opportunities are applied to different Delivery groups outside his/her own. Drives consistency and common methods where applicable. Help the team with their experience and knowledge to grow in areas where he/she is mastering with knowledge sharing, mentorship and leading by example. Represents the team in wider context such as in Global Operations meetings Who Youll Work with: Partnering with Operations team members and collaborating with cross-functional teams to drive delivery and business improvement, evolve insights and analytics, identify trends, issues, challenges, and recommended actions. Who You Are : You are a team player who can be a trusted advisor to the business. You have the ability to influence cross functionally and at the Executive level. You are able to think outside the box, take the lead in developing business solutions and be a change agent. You are proficient in the details of running a business and able to connect to the big picture. Minimum Requirements: Demonstrated ability (10+ years) in a large multi-national company with exposure to various aspects of the delivery, business and/or operations. Strong mastery of Excel, Power point, Tableau (basic data analysis, dashboard building), Power Apps (application creation and maintenance), Power BI and other existing dashboards and tools related to delivery operations are a plus. Ability to work in matrix organizations, prioritize what is important to the business and influence decision makers to achieve desired results. Excellent written/verbal communication - proficient in English (and other languages as applicable to business theatre supported). Very strong analytical skills to identify trends & patterns in datasets and interpret, synthesize, and communicate insights and recommendations to the leadership team. Must have experience in participating as a key member in a cross-functional team and/or projects or programs of high complexity. Experience and understanding of Services organizations, processes, and policies are a strong plus. Including knowledge of back office systems to support the business.

GAR (Global Accts Rec) is responsible for clearing the open items in the Balance Sheet Reconciliations. The Reconciliation Analyst is responsible for reconciling cash and vendor clearing accounts. The role includes clearing open items in coordination with Cash application, Billing, Accounting and Credits teams as per approved policies. This position also requires researching on missing, unidentified and rejected funds and collaborate with internal departments to apply payments timely and accurately. Work with Technology and Upstream processes to put system controls to fix the open items on the reconciliations. Successful candidate is expected to analyze reports and reconciles large amounts of data with the ability to communicate results to management. Clear open items in the reconciliations. Root cause the open items and provide fixes. Working with cash applications team to reduce Unapplied and unidentified receipts. Working with billing, credits and payback team to ensure any kind of discrepancy is addressed. Reviewing and analyzing quantitative data and creating meaningful reports to drive business improvement. Adhering to closing and reporting time lines and providing an extended support to counterparts. Identifying the root cause of each transaction and try fixing it permanently working with action owners either Ops or Tech team Better understanding of Oracle Cash Manager to ensure missing or reversal of cash accounting entries taken care accordingly to reconcile cash receipts. To have good attention to details for taking a quick decision s Ensure all the intero, FX variance s and reclass JE s are accounted with in same period partnering with FOAA team. Bachelors degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Product Engineer Principal responsibilities Responsible for supporting global product development and delivery in collaboration with Regional and Country Product team as well as Technology and Operations partners for Core Payments Products. Core payments products include Electronic and Paper Payments (e. g. Cash, Cheque, Real time payments (RTP), and ACH/Low Value payments). This role will primarily support Paper Receivables and Payables Payment products and will execute the paper to digital payments strategy. The role also supports product/project commercialisation. Support delivering assigned projects/initiatives that enhances the commercial viability of the product by working closely with Technology, Operations, Onboarding, Servicing, and other partner teams. Support in conducting end-to-end product reviews outlining all key dependencies, input sources, capabilities, business improvement opportunities and recommend/implement risk mitigation steps as necessary. Support in delivering quality management reporting, product presentations, benefits tracking. Support formulating global commercialisation framework and plan for assigned products in Core Payments, to grow revenue and market share in line with the wider GPS strategy. Support developing marketing materials, campaign design, conduct market research in close collaboration with regional and country product teams and other relevant stakeholders. Ensure all requirements are aligned to strategic objectives, existing operating models and all exceptions are duly recorded and ratified. Ensure all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement. Collect and analyses relevant data, as needed, to assess the impact of change initiatives, measure progress, and enable business to make informed decisions. Requirements Minimum of 8 years of work experience in Transaction banking, preferably in Payment s product including receivable management (electronic and paper based). Proven experience in Project management, requirement analysis, business case development, risk management, marketing support. Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions. Proven ability to run effective workshops and trainings for client business users. Strong aptitude with Data Analysis and Interpretation skills - the ability to critically evaluate information gathered across multiple sources, using multiple analysis techniques, reconcile variances and recommend proposals to senior and key stakeholders. Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key, as Strategic Business Change s must be able to pivot quickly in response to new information or changing circumstances, ensuring that the change process remains on track despite obstacles. Support the Product Owner to drive commercialization of the change across markets, enable benefit realization. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

About the Role: Grade Level (for internal use): 09 Position summary The Consultant, Implementation Consulting role is part of a team based in India working with clients globally on implementation activities, generally remotely; however, at times team members are required to travel (within the region or internationally) to client offices to assist with the implementation activities.The team is coached and led by a senior Managing Consultants and Lead Consultants, and are trained in using SQL Server, the S&P EDM application, and in the informational needs of modern financial institutions.The role is dynamic and provides a fantastic opportunity to build a solid career solving the data management issues of global top tier financial institutions. Role & Responsibilities Configuring EDM application using SQL Server to meet the client specifications. Building EDM Solutions with best practices. Testing the project deliverables ensuring they are in line with documented requirements. Interacting with clients and colleagues to ensure accurate and timely information flows. Investigate and document existing procedures. Making recommendations for implementation of new systems and technologies where appropriate. Providing consultancy to clients for business improvements. Investigates and documents existing procedures. Discusses proposed solutions for complex systems with customer. Participation in pre-sales activity including but not limited to demonstrating product functionality and proposed enhancements. Contributing to Implementation Best Practice guidelines. Education & Experience: BS in Computer Science / Computer Engineering / Finance with 5-6 years development experience Solid understanding of financial markets products, a broad understanding of the investment bank process, middle-office systems and operations, and associated data management needs Must have 3-4 years of S&P EDM implementation / Support experience Must have the understanding of S&P EDM Components (Data Inspector, Data Constructor, Rule Builder, Core Matcher & Web UI Workflows) Strong proficiency with SQL statements, designing tables, stored procedures, views and functions. Preference in SQL Server. Good Data Model knowledge and experience of working within financial database implementations. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT202.1 - Middle Professional Tier I (EEO Job Group)

Job Summary: We are looking for a detail-oriented and analytical MIS Executive to manage and support the daily operations of our Management Information Systems. The ideal candidate will be responsible for collecting, analyzing, and presenting business data to help drive data-driven decisions. Key Responsibilities: Develop and maintain reports, dashboards, and databases using MS Excel, SQL, or other BI tools. Generate daily, weekly, and monthly performance and operational reports. Analyze large datasets to identify trends, patterns, and insights for business improvement. Coordinate with different departments to collect and validate data. Automate repetitive reporting processes for efficiency. Ensure accuracy and consistency of data and reports. Support data requests and ad hoc analysis as needed by management. Maintain data confidentiality and integrity. Key Skills Required: Strong proficiency in MS Excel (VLOOKUP, Pivot Tables, Macros, etc. ) Appscript is must. Knowledge of database tools like SQL, MS Access, or Power BI/Tableau (preferred) Analytical and problem-solving skills Excellent attention to detail and accuracy Time management and organizational skills Good communication skills (written and verbal) Qualifications: Bachelor s degree in Commerce, Statistics, Computer Applications, or related field. 1-5 years of experience in a similar MIS/Data Analyst role. Schedule: Day shift Work Location: In person Location: Chandivali, Mumbai.

Heading the Powder Coating & Anodizing Responsibilities: Powder Coating : Evaluation of Chrome and powder coating line capacity and its adherence Minimizing the absenteeism and attrition of manpower Ensuring production report and records(Root cause and action plan) Analysis of any production gap Plan vs Actual Analysis of rework/ rejection (Root cause and action plan) Ensuring zero Customer complaint if any than its analysis(Root cause and action plan) Desectionsment cost analysis(Manpower,Consumbale,Gas,Powder) Ensuring Resources availability Ensure Customer Satisfaction. Breakdown analysis for avoiding delays and low adherence Enduring safe workplace through 5s and safety awareness to team Ensuring desectionsment data updating in ERP system Training need identifications and required training adherence Developing Continuous improvement plan and implementation Ensuring QMS documentation updating Fabrication support, Line set up and balancing, time study for routing, BOM preparation etc. PPAP document preparation Capacity calculation of process and machine Establishing New Product & Costing (Jigs, Fixtures, Approval from customer etc. ) Monitoring adherence to quality systems and comply with quality standards of IATF/TS- 16949, ISO9001-2015 and maintaining requisite documents. Requisite Skills: Man Management Business Improvement Preparation Of SOP & WI Inventory System MIS Kaizen Customer Focus Ensure Conversion Cost Machine Management Value Analysis &Value Engineering Low Cost Automation Machine Management Strategic Planner Problem Solving Technique Production Planning Cost Control Management Root cause analysis PCB Norms Manpower Handling Knowledge: Process Knowledge Product Knowledge Abnormal Condition 4M Management Lay out & Work Method Improvement Awareness of QMS standards MIS and Documentation Customer Complaints Index Escalation Matrix Implement & Adhere SOP Ability: Internal Communication Team Motivation Dissemination of Information Implementation/Executions 5S Implement Safety Standards Desired Skills: Having Very good knowledge about Coating System, and quality system Education: DME & Btech.

JOB Description Designation/Role: Manager Coding Specialty : Outpatient Coding Department: Quality Reporting to: Director - Quality Location of work: Navi Mumbai JOB Description Competency Knowledge: Job Description: Atleast 8 years- of experience of having worked in Medical Coding business. Extremely knowledgeable about, Inpatient coding, Medical Coding guidelines and Coding Techniques (ICD-10, CPT) Also, must have strong knowledge of Anatomy & Physiology, Advanced Medical Terminology, Psychology and Pharmacology. Efficient in using MS Office. Must have excellent communication and interpersonal skills Responsibilities Will be responsible for supervising and managing a team of 50+ QAs Create an inspiring team environment with an open communication culture Design QA capacity planning as per project requirement Delegate tasks and set deadlines Quality control as per client SLA Ensure effective implementation of organization s Quality Management System Monitor team performance and report on metrics Performing random audit of auditor Perform RCA on audits observations. Identify knowledge gaps and develop an action plan with quality leads and operation managers Discover training needs and provide coaching to QAs Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and business improvement ideas Suggest and organize team building activities Identify improvement opportunities and initiate action plans for improvement Required Skills: 8+ years Experience in Medical Coding either in Operations or Quality team of IP DRG or Outpatient medical Coding Should be at Leadership role to be eligible as per the role define The individual would have a high leadership stint in managing medium to Large sized teams for training & Quality teams preferably across multiple sites CPC/CIC/COC/CSS any certification Educational Qualification Graduate/Post Graduate in any stream

JOB Description Designation/Role: Manager Coding Specialty : Outpatient Coding Department: Quality Reporting to: Director / Senior Manager Location of work: Hyderabad JOB Description Competency Knowledge: Job Description: Atleast 8 years- of experience of having worked in Medical Coding business. Extremely knowledgeable about, Inpatient coding, Medical Coding guidelines and Coding Techniques (ICD-10, CPT) Also, must have strong knowledge of Anatomy & Physiology, Advanced Medical Terminology, Psychology and Pharmacology. Efficient in using MS Office. Must have excellent communication and interpersonal skills Responsibilities Will be responsible for supervising and managing a team of 50+ QAs Create an inspiring team environment with an open communication culture Design QA capacity planning as per project requirement Delegate tasks and set deadlines Quality control as per client SLA Ensure effective implementation of organization s Quality Management System Monitor team performance and report on metrics Performing random audit of auditor Perform RCA on audits observations. Identify knowledge gaps and develop an action plan with quality leads and operation managers Discover training needs and provide coaching to QAs Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and business improvement ideas Suggest and organize team building activities Identify improvement opportunities and initiate action plans for improvement Required Skills: 8+ years Experience in Medical Coding either in Operations or Quality team of IP DRG or Outpatient medical Coding Should be at Leadership role to be eligible as per the role define The individual would have a high leadership stint in managing medium to Large sized teams for training & Quality teams preferably across multiple sites CPC/CIC/COC/CSS any certification Educational Qualification Graduate/Post Graduate in any stream

Job Summary: We are looking for a detail-oriented and analytical MIS Executive to manage and support the daily operations of our Management Information Systems. The ideal candidate will be responsible for collecting, analyzing, and presenting business data to help drive data-driven decisions. Key Responsibilities: Develop and maintain reports, dashboards, and databases using MS Excel, SQL, or other BI tools. Generate daily, weekly, and monthly performance and operational reports. Analyze large datasets to identify trends, patterns, and insights for business improvement. Coordinate with different departments to collect and validate data. Automate repetitive reporting processes for efficiency. Ensure accuracy and consistency of data and reports. Support data requests and ad hoc analysis as needed by management. Maintain data confidentiality and integrity. Key Skills Required: Strong proficiency in MS Excel (VLOOKUP, Pivot Tables, Macros, etc.) Knowledge of database tools like SQL, MS Access, or Power BI/Tableau (preferred) Analytical and problem-solving skills Excellent attention to detail and accuracy Time management and organizational skills Good communication skills (written and verbal) Qualifications: Bachelor s degree in Commerce, Statistics, Computer Applications, or related field. 1-5 years of experience in a similar MIS/Data Analyst role. Schedule: Day shift Work Location: In person Location: Chandivali, Mumbai.

Key Responsibilities: Compile and consolidate accounting and finance data for reporting and analysis. Prepare basic journal entries in accordance with standard accounting procedures. Perform monthly and annual account reconciliations to ensure accuracy and compliance. Assist in the creation of tables, charts, and exhibits for financial reports and presentations. Support less complex accounting tasks or contribute as a team member on larger projects. Handle ad hoc reporting requests and support ongoing financial analysis as needed. External Qualifications and Competencies Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Decision quality - Making good and timely decisions that keep the organization moving forward. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Financial Analysis - Interprets financial data by analyzing trends, variances, opportunities and risks to provide insight to stakeholders regarding financial impact to drive business improvement; evaluates financial results against targets to communicate conclusions to all stakeholders; ensures integrity of financial data by investigating variances and determining corrective actions to resolve identified issues. Financial Internal Controls - Leverages internal control framework by assessing internal controls and developing remediation plans to mitigate financial reporting risks and respond to changing business needs. Financial Regulations Acumen - Evaluates applicable regulations for the financial area of focus, such as tax, banking, pension, local accounting to ensure underlying transactions are recorded in compliance with applicable regulations; explains key requirements and purpose of regulations and implications to the business to inform and educate relevant stakeholders. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. Commerce Graduate will be preferred. Experience: Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience. Additional Responsibilities Unique to this Position Skills required:- Strong knowledge of Accounts Payable (AP) processes and procedures Proficiency in written and verbal English communication Good command over MS Office tools, especially Excel, Word, and Outlook

We are looking for a detail-oriented and analytical MIS Executive to manage and support the daily operations of our Management Information Systems. The ideal candidate will be responsible for collecting, analyzing, and presenting business data to help drive data-driven decisions. Key Responsibilities: Develop and maintain reports, dashboards, and databases using MS Excel, SQL, or other BI tools. Generate daily, weekly, and monthly performance and operational reports. Analyze large datasets to identify trends, patterns, and insights for business improvement. Coordinate with different departments to collect and validate data. Automate repetitive reporting processes for efficiency. Ensure accuracy and consistency of data and reports. Support data requests and ad hoc analysis as needed by management. Maintain data confidentiality and integrity. Key Skills Required: Strong proficiency in MS Excel (VLOOKUP, Pivot Tables, Macros, etc) Knowledge of database tools like SQL, MS Access, or Power BI/Tableau (preferred) Analytical and problem-solving skills Excellent attention to detail and accuracy Time management and organizational skills Good communication skills (written and verbal) Qualifications: Bachelors degree in Commerce, Statistics, Computer Applications, or related field. 1-3 years of experience in a similar MIS/Data Analyst role

Job Description MISSION 1. Define & Lead Digital Energy Services Operation Efficiency Plan Deploy key internal processes, tools, including guidelines for Utilization/Absorption Ensure yearly capacity planning process/production linked to growth ambition and utilization, absorption efficiency action plan. Monitor progress as per backlog build up and capacity. Build current state and future state model by leading Service Efficiency Execution, from assessment to performance outputs, with very strong customer satisfaction mindset. Work closely with top countries to ensure alignment and execution of an agreed plan with support from SE Digital, LoB and Commercial 2. Drive Demand Creation with Modernization Operational Marketing Programs for growth across top countries, Legacy BMS IB transitions : Track Installed Base by deployment of Global tools such as IB Genius, Platforming tools, drive monetization by clear program to be deployment by Category Managers/Country Work closely with Line of Business on Offers, tools, and sales enablement to support country operations in accelerating transitions Monitor progress, country maturity, and drive good practices sharing Leading KPIs Utilization % and Absorption/Chargeability Rate % EBO Modernization / transitions, Modernization growth REQUIREMENTS Working E xperience: Preferred University Master s degree (Engineering and/or Business) Master s degree in international business management (MBA) will be a plus Minimum 8 years in customer interfacing roles preferably in multi country role. Previous experience in Services especially in Services Tools/bfs/ServiceMax On site deployment, IB Intel and Salesforce is a strong plus. Strong knowledge of Key service operations KPIs, and actions needed to improve. Ability to understand, influence & convince customers and internal stakeholders in a complex, fast moving set up. Ability to manage multiple senior stakeholders in across Zone/Division and Countries with country and customer interest as a priority. Strong skills using Microsoft Office suite of applications (Excel, Word, Powerpoint) Business Understanding : Strong on boarding will be provided on DE Offers and Services with key leaders. Service business models, processes, tools. Good Verbal and Written communication skills in English Ability to simulate estimation models to forecast and drive decisions. Analytical - critical reasoning and quantitative analysis skills a plus Qualifications AREAS OF RESPONSIBILITY (Describe the nature, scope, level of improvements to new ideas, etc.) LEVEL *(Full, Partial, Supportive) MEASUREMENT (Quantitative or quality criteria to achieve responsibility) 1. Define & Lead Digital Energy Services Operation Efficiency Plan Lead Service Efficiency Execution, from assessment to performance outputs, with very strong customer satisfaction mindset. Assess potential efficiency savings along execution process (FSR and supporting Back-offices) and transform into actionable yearly plan to improve Utilization and Absorption Global: assess with global experts how both Digital technologies (FSR tools, RPA, tasks automation) and Process Transformations (e.g. regional hubs set up to synergize back-office tasks) can address major pain points; build business cases; coordinate overall efficiency roadmap Address key tools required: BFS, Dispatch tools, Work Orders/Timesheets/Utilisation Tracking Transform outputs into actionable action plans at country and global level and ensure their execution to drive business improvement. Define and implement relevant KPIs to drive Service Execution Performance Assess and address internal processes, tools, including guidelines for Utilization/Absorption and key external customer interaction best in class model and tools with a clear plan on current state and future state. Ensure each leading KPI s are easily actionable by Operations, connected to GM impact and enable early detection of possible risks. Drive the cost to serve program (execution mix evolution: internal FSR/partner FSR/remote intervention): Achieve efficiency with Digital. Ensure clear alignment across key stakeholders: Division Leadership, SE Digital Tools and GFS Efficiency VP and their teams as well as Country Leaders Full Utilization Rate % Chargeability / Absorption Gross Margin Improvement 2. Installed Base Management IB Tracking, Platforming: Legacy Installed Base Transitions, IB tracking with IB Genius Build and deploy clear approach, process, and tools to track Installed Base of Legacy BMS assets/sites/customers by Country. Tools: Leverage methodologies and tools build by Global Field Services organization and deploy in DBIBS in top 12 countries Collaborate with LoB to ensure Installed Base Catalogue is up to date, with a clear process to update catalogue and IB Database and dynamic update from Registration and Connection EBO AuM. Collect Country Sales Enablement, offer & technical needs in a structured manner to provide feedback to LoB. Country Workshops with Category Managers: Act as a coach on key tools and processes: IB Intel, Platforming and Coverage Model Drive yearly IB platforming as per playbook, leverage group good practices and ensure clear Sales coverage is defined: Sales organization and Service Operation in the country to cover Strategic Accounts, MCTA, National Accounts, Branch led and long tail customers with Digital Sales Sales Enablement, Coaching and Support: Build Sales enablement and coaching playbook: work closely with Category Managers and Line of business to support country organization to clearly understand transition/digital value proposition. Build playbooks and tools where necessary. Coach sales organization where necessary on creating account plans to deliver customer value. Program Maturity: Build and deploy program maturity model from tools, processes, platforming, coverage, and sales growth on modernization across all countries. Tools and process for IB capture and management but not modernization. Document and share good practices. Follow up with Services Category leaders and publish maturity to drive execution in Country with appropriate challenge and support. Full Installed base Tracking. Drive - Track, Renew & Upsell Modernization/Transitions Pipeline and Orders Growth. Country Maturity Schedule: Full-time Req: 009G76

"We're improving the way we live and work by intelligently connecting energy systems, buildings, and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place- where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Responsible for driving EPC & Utility business in the allocated territory of the southern Region by achieving the assigned order income target Sales strategy for Order acquisition from end users in the assigned region. Result-oriented, with an entrepreneurial spirit and a strong customer-first approach. He /She should have sound product & market knowledge Plan, develop, and achieve business targets in EPC & Utility Segments Should be able to identify new business opportunities from new markets & segments. Identify new partner ecosystem and to develop a Business improvement Plan in the given area of operations and to support in MIS activities for region . Drive Digitalization,sustainability and Service business through end users. Systematic sales approach, support CRM process and ensure the Data Quality, and market transparency. Effective account management, Customer Retention, and Customer satisfaction Drive product promotion initiatives through in-plant customer seminars, exhibitions, product approval and other initiatives. Enhance the effectiveness of channel partners by engaging them in competence enhancement and promotional events Enhance Net Promotor Score by enhancing the overall satisfaction of customers. Should possess sound technical knowledge and important soft skills like -effective communication & articulation, sales attitude & Growth mindset, etc. Work closely with the consultants and Utilities to support them inputs in the planning stage to enhance the Share of wallet . May act as a point of contact to customers in commercial matters and influences collaboration within the organization to secure customer support. B.E./ B.Tech - Electrical with 12-15 years of proven track record in Sales You will be performing your role from Bangalore , India, where youll get the chance to work with teams impacting entire cities, countries- and the shape of things to come. Were Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us craft tomorrow "WE DON'T NEED SUPERHEROES, JUST SUPER MINDS! WEVE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Smart Infrastructure at "