Process Excellence Lead

Job Description:

Process Excellence Lead

The ideal candidate will have experience leading process improvement

projects, be well-versed in process improvement tools and methodologies, and have excellent project management skills. Candidate should be a strategic thinker who can see the big picture and also have the attention to detail necessary to implement change.

Roles & Responsibilities:

• Implementing projects to improve support processes within the

organization, such as Lean Six Sigma initiatives or process mapping exercises

• Reviewing current processes and recommending changes based on industry best practices

• Analyzing data to identify opportunities for improvement in existing processes

• Working with management to determine strategy for new initiatives or projects

• Developing an implementation plan for each project, including identifying stakeholders, creating timelines, and developing budgets

• Participating in meetings with stakeholders to discuss process improvements

• Communicating with staff about process changes in order to ensure that employees are fully knowledgeable about new procedures

• Managing the adherence to the implemented project solutions

• Creating reports detailing the results of process improvement initiatives

Required Skills and Qualifications:

• Bachelors degree in business, engineering, or related field

• 3+ years experience in process improvement/excellence roles

• Proven track record of leading successful process improvement initiatives

• Strong analytical and problem-solving and design thinking skills

• Excellent project management skills

• Outstanding communication, presentation, and facilitation skills

Added benefit

Expertise in Lean Six Sigma methodologies (Green Belt or higher certification) .