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8 - 12 years

30 - 35 Lacs

Gurugram

Work from Office

Global Business Excellence and Transformation Team Reporting to Director, Process Excellence As a member of the Business Excellence and Transformation team, the ideal candidate will possess an analytical and process-driven mindset to help design and implement innovative processes and solutions the drive efficiencies & effectiveness across the JLL business lines. What this job involves: Process Design Support the Process Excellence Lead and team to: Design and facilitate process discovery workshops including data gathering, data synthesis, meeting preparation, facilitation, and documentation of outcomes Design and facilitate process improvement workshops, document processes, synthesize and develop executive summary materials Document process design requirements, process flow maps, and technical design documentation for supporting technology (using JLL standard documentation tools) Translate future state process designs into an actionable delivery and change plan Project Management Large Complex Transformations: Supports the Portfolio Lead and Program Manager to develop project plans for delivering future state process designs and breakthrough improvements. Coordinates with other transformation leads (i.e. Automation, Technology, Organization Design) to build project plans that deliver large scale transformations. Discrete Process Optimization Projects: Develops and manages project plans associated with discovery, design and delivery of future state process designs and improvements. Facilitates stand-ups for process improvement projects Authors meeting minutes, action items, and project status reports Knowledge, Skills, Abilities: Verbal and written communication MS PPT, Excel, project management applications Comprehensive Data collection and analysis Organization and project management Workshop design and facilitation Creative problem solving Potential requirements include but are not limited to the following Bachelors degree or equivalent work experience LEAN Expert / Six Sigma Black Belt (Must) Excellent communication and presentation skills (verbal and written) Strong analytical skills with the ability to identifying potential issues pro-actively and formulating solutions and contingency plans. Facilitation skills to help lead process and design sessions - with guidance from Sr Process Excellence practitioners Agile Scrum Master certification a plus Knowledge of Corporate functions (Finance, HR, Marketing) & Real-Estate functions (Research, Lease Administration) would be an added advantage Build effective working relationships with internal partners and colleagues Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you... Sounds like you? To apply, you need to have: Impeccable expertise Were looking for University Graduates / Post-Graduates or equivalent work experience in process excellence / business excellence / Black Belt roles. Black Belt certification is a must with minimum of eight (8) years industry experience required either in the corporate environment, third party service provider or as a consultant; Strong attention to detail; Knowledge of F&A, HR functions would be an added advantage. Proven ability to manage multiple projects simultaneously balancing project work with high priority requests. Excellent written, verbal communication and presentation skills. Team player with capability to work independently. High energy and positive attitude. Immaculate knowledge Demonstrated experience in leading / supporting large scale End to end projects using Lean Six Sigma / Design thinking approach. Experience in working with automation teams to drive digitization. Ability to create project plans and articulate timelines for completion along with key milestones and expected outcomes. Team player with capability to work independently. High energy and positive attitude.

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3 - 5 years

5 - 7 Lacs

Bengaluru

Work from Office

Skill required: Talent Acquisition - Onboarding Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. This role plays a pivotal part in delivering against recruitment targets by using various sourcing strategies to create talent pools (talent communities), identifying candidates for our clients in the offshore business locations, scheduling interviews, administering online assessments where needed, assisting with reference checks and back ground verification checks, facilitating vendor invoicing and tracking candidates on candidate application tracking system as per company standards.Candidates with End to End Recruitment experience - Domestic/International MarketAdminister onboarding of new employees including all onboarding activities like orientation registration, completion of background check, creation of SAP record, etc. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Ability to demonstrate recruitment expertise gained within a corporate in-house or agency environment including:oExperience of building, owning & maintaining talent pools, including our own internal talent pooloExtensive experience in sourcing candidates utilising a variety of methods like Advertising (on-line/off-line), Internet search (data mining), Database search, Social Media / Google Adwords, etc. Expertise in market mapping and research, utilising deep searching techniques Capability to advise on and deliver best practice in candidate attraction methodologies Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

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3 - 5 years

5 - 7 Lacs

Bengaluru

Work from Office

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Employee & Org data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management.Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Employee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job data changes etc). Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

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3 - 5 years

5 - 7 Lacs

Bengaluru

Work from Office

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Employee & Org data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management.Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication. Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awarenessEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job data changes etc). Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Assist in training/educating team assigned team members on learning and acquireing skills in process. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

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3 - 5 years

5 - 7 Lacs

Bengaluru

Work from Office

Skill required: Talent Acquisition- end to end - Talent Identification Designation: Recruiting Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. This role plays a pivotal part in delivering against recruitment targets by using various sourcing strategies to create talent pools (talent communities), identifying candidates for our clients in the offshore business locations, scheduling interviews, administering online assessments where needed, assisting with reference checks and back ground verification checks, facilitating vendor invoicing and tracking candidates on candidate application tracking system as per company standards.Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.In Talent Identification and Definition you will be assessing current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. What are we looking for? Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process. Ability to demonstrate recruitment expertise gained within a corporate in-house or agency environment including:oExperience of building, owning & maintaining talent pools, including our own internal talent pooloExtensive experience in sourcing candidates utilising a variety of methods like Advertising (on-line/off-line), Internet search (data mining), Database search, Social Media / Google Adwords, etc. Expertise in market mapping and research, utilising deep searching techniques Capability to advise on and deliver best practice in candidate attraction methodologies Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

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3 - 5 years

5 - 7 Lacs

Mumbai

Work from Office

Skill required: Talent & HR Practice - Talent Management Designation: Analytics and Modeling Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. This role plays a pivotal part in delivering against recruitment targets by using various sourcing strategies to create talent pools (talent communities), identifying candidates for our clients in the offshore business locations, scheduling interviews, administering online assessments where needed, assisting with reference checks and back ground verification checks, facilitating vendor invoicing and tracking candidates on candidate application tracking system as per company standards.Candidates with HRBP experience,In Talent Management you will need to support workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for? Ability to demonstrate recruitment expertise gained within a corporate in-house or agency environment including:oExperience of building, owning & maintaining talent pools, including our own internal talent pooloExtensive experience in sourcing candidates utilising a variety of methods like Advertising (on-line/off-line), Internet search (data mining), Database search, Social Media / Google Adwords, etc. Expertise in market mapping and research, utilising deep searching techniques Capability to advise on and deliver best practice in candidate attraction methodologies Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence PracticeProcess Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process. Qualifications Any Graduation

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3 - 5 years

5 - 7 Lacs

Mumbai

Work from Office

Skill required: Compensation & Benefits - Reward Strategies Designation: Total Rewards Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Comp & Benefits & Leveraging expertise to solve specific problems pertaining to Comp & Benefits .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.candidates with Compensation & Benefits experienceIn Rewards Strategy you will establish rewards strategies that attract and retain the best talents in the organization. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Copensation & Benefits management and Performance management processes Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

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3 - 5 years

3 - 7 Lacs

Bengaluru

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Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Talent Development processIn Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Learning management processes Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan,realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain,validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead/Manager with Daily stats/reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

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3 - 5 years

4 - 8 Lacs

Mumbai

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Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWI's are followed and updated regularly and train team members on process updates.oEnsure process controls are followed; maintain, validate, and update process documentation to ensure compliance.oPerform "Root Cause Analysis" on issues faced and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.oParticipate in Knowledge Transfer of any process/client and acquire in-depth knowledge as an SME.oParticipate in various internal or client initiatives related to the process.oUnderstand existing performance metrics, how they are measured, and improve the measurement system. Team Support:oPlan proper allocation of work.oSupport Team Lead / Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training needs analysis for the team through quality reports and knowledge tests.oFollow the Quality Check and Audit mechanism within the process to ensure delivery on SLA's.oEnsure and maintain the security and confidentiality of client data.oAssist in training team members on learning and acquiring skills in the process What are we looking for? Desirable:oHR Domain certification would be a plus.oSuccessFactors experience is a plus.oExposure to the BPO industry.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to deliver to deadlines. Analytical and problem-solving skills. Demonstrate high levels of confidentiality. Attention to detail & quality-driven – in communications and all system transactions. Ability to deal with customer complaints professionally and escalate where appropriate. Basic leadership and coaching skills. Teamwork & collaboration. Self-driven. Flexibility to work in shifts. Results/target-oriented. Multi-cultural awareness. Client interfacing skills (Email & Phone):Good email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique.Functional Competencies: Knowledge of Employee & Org data management processes (New Hires, Exit, Job data changes, etc.). Strong MS Office and Excel skills. Strong command of written and verbal English language. Proficient with Business Excellence Practice. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

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5 - 8 years

7 - 10 Lacs

Mumbai

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Skill required: Payroll - Payroll Process Design Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems pertaining to payroll. The role includes managing and leading a team of employees, communicating company goals, safety practices, and deadlines to the team, motivating team members, assessing performance, and providing help to management, including hiring and training. The role also involves keeping management updated on team performance and communicating concerns and policies among management and team members. Delivery & Client Management:Ensure adherence to designed processes, understand existing metrics, liaise with the Service Management Team, plan and monitor volume allocation strategies, create and implement governance mechanisms, ensure service measures and outcomes are met, demonstrate strong customer service, manage service issues and escalations, create logical plans with realistic estimates, develop and maintain excellent relationships with internal and external clients, and ensure Business Continuity and Disaster Recovery Plans are up to date. Subject Matter Expertise / Training / Updates / Quality / Documentation:In-depth understanding of Payroll Processes, support in Knowledge Transfer, communicate and implement relevant process knowledge changes, ensure all process documentation is maintained, work on robust internal quality controls, escalate issues when necessary, and actively participate in process-related business meetings. OE OPEX & Continuous Improvement:Liaise with the Business Excellence team, identify and implement improvement ideas, ensure process dashboards are reviewed, and ensure process controls are followed. Collaboration:Participate in various internal or client initiatives, liaise with Accenture Local IT, and work collaboratively with all internal and third-party stakeholders. Team Management & Team Development What are we looking for? Functional Competencies: Extensive experience in Payroll Processes Clear understanding of existing metrics and how they are measured Business Process Implementation Strong MS Office and Excel skills Client Interfacing skills (Email & Phone) English language proficiency Proficient with Business Excellence PracticesAdaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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10 - 14 years

30 - 35 Lacs

Mumbai

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Skill required: Payroll - Payroll Process Design Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective. You will be responsible for managing service delivery across Asia/EMEA or the US region. You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and integrity. Should have Payroll legislative understanding and knowledge, e.g., US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in the USA, State reciprocal agreements in the USA, etc. Should have a good understanding of Payroll Controls/Checks to ensure Payroll is 100% accurate, i.e., Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc. Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be an added advantage. Participate in the establishment and development of the operation, leveraging previous (Payroll outsourcing) experience to provide a differentiated service to the client. Ensure delivery of non-commercial aspects of the outsourcing agreement, as well as standards of service (relating to quality, effectiveness, productivity, efficiency, etc.). Initiate, design, and implement business process excellence improvements. Demonstrate, and seek to deepen, an awareness of business/industry issues and drivers. Make decisions to improve the operation of the assigned service line and contribute to the advancement of the clients and Accenture s business. Provide solutions to complex business problems within the service line. Establish and maintain key relationships with the client, team leads, and client management. Can act as a subject matter expert. Understand and adhere to Data Protection Criteria. What are we looking for? Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communicationFunctional Competencies: Excellent organizational & prioritization skills. Multi-cultural awareness. Excellent English Language communication skills. Business Case Development. Business Operations Management. Business Process Design. Business Process Implementation. Operations Management. Problem Solving. Process Architecture. Quality Management. Service Quality Management. Excellent Business Excellence knowledge. Team Player. Excellent Customer Service skills. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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4 - 7 years

8 - 12 Lacs

Bengaluru

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Apply now » .buttontext88d8dcea45dcd44d a{ border1px solid transparent; } .buttontext88d8dcea45dcd44d a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } MANUFACTURING TEAM LEADER II (IND) At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Operations Managers are responsible for the day-to-day operations and short/long-term planning for the groups they manage. They manage manufacturing, production control, engineering, inventory control, EH&S, shipping/receiving, etc. focusing on the development of technologies and continuous improvement and translating customer requirements into state-of-the-art manufacturing strategies and processes. Responsibility: - Planning, Execution and Management. - Planning and execution of received planned orders/ Schedule from the planners, by providing the picklist for Piece parts to Stores, executing the plan accordingly and meet daily production output. - Planning of Manpower to achieve the required daily rate. - To do the necessary transaction in ERP daily basis. - To ensure the absenteeism will be within the acceptable limits. - To ensure the cross training in the department. - Training of the operators as per the Operation description. - To manage and assure the technical requirement of the relays are met. - Ensure all day-to-day activities are done in accordance with the standard requirements. - Prior supervisory or leadership experience is required - Experience in the use of Six Sigma tools and lean manufacturing techniques - Experience in lead time reduction and cost savings activities - Prior experience in a plant lean transformation is a plus - Be aware of EH&S issues i.e. COSHH & Risk assessments. - Adhere to working practices & production procedures. - Monitor & control quality. Desired Candidate Profile: - Bachelor’s degree in Engineering with two-year supervisory experience / Diploma in Engineering with three years supervisory experience in mechanical, electrical, electronic or related engineering discipline. Competencies ValuesIntegrity, Accountability, Inclusion, Innovation, Teamwork EOE, Including Disability/Vets .videocomponent8ae3a91ad732ccb9 a{ border1px solid transparent; } .videocomponent8ae3a91ad732ccb9 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } .buttontext13c01d781def3077 a{ border1px solid transparent; } .buttontext13c01d781def3077 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } Location: BANGALORE, KA, IN, 560 048 #job-location.job-location-inline {displayinline;} City: BANGALORE State: KA Country/Region: IN Travel: None Requisition ID: 131779 Alternative Locations: Function: Manufacturing Job Segment Lean Six Sigma, Six Sigma, Manager, Engineer, ERP, Management, Engineering, Technology Apply now »

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6 - 8 years

12 - 13 Lacs

Hyderabad

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This incumbent will be responsible for the overall Slot Management, Capacity Planning & Statistics & Planning Cell for GHIAL.Slot Management:Slot Management is precisely to manage airport capacity through the application of set of rules contained in the IATA Worldwide Slot Guidelines (WSG) & local authorities guidelines. Slot Management involves the allocation of constrained or limited airport capacity to airlines and other aircraft operators to ensure a viable airport and air transport operation. It is also a process to maximize the efficient use of airport infrastructure. The prime objective of airport Slot Management is to ensure the most efficient use of airport infrastructure in order to maximize benefits to the greatest number of airport users and capitalize on revenue generation.Statistics & Planning Cell (SPC):To ensure timely collation & circulation of Air Traffic Movement, Passenger numbers, Cargo tonnage & Mail data to various stakeholders on regular basis. The need is to establish a single point of contact (SPOC) for data generation, distribution, facilitate necessary information and support to all the stakeholders. SPC provides MIS to various intenal and external stakeholders.Another integral role of SPC is to work on long term Capacity Planning, Master Planning, Forecasting, OTP, Strategic Initiatives, Process Improvement, & various other projects. Collecting, processing, analyzing data to identify trends, business insights, tracking of key performance indicators of APOC to come up with meaningful insights, underlying causes of operational issues, keeping up to date with industry trends, tools , methodologies ORGANISATION CHART KEY ACCOUNTABILITIES Responsible for Post operational analysis. Collect and manage data from primary or secondary data sources and organize the data in a meaningful way. Preparing and analyzing data and metrics to identify trends, successes, and areas needing improvement, assessment, and reporting on the effectiveness and outcomes of operational parameters. Daily/ periodical reports to Management/DGCA/AAI. AODB management, data validation and consolidation Preparing detailed reports and presentations for stakeholders, outlining findings and recommendations, working with various departments to gather necessary information and to ensure cohesive implementation of improvements. Tracking and analyzing key performance indicators (KPIs) to assess the effectiveness of operations and make necessary adjustments. Extending support in Analyzing throughputs at touch points as per the BCAS capacity guidelines for optimum utilization of resources, also identifying capacity constraints to put mitigation measures in place. Support in Airport simulation and capacity assessment and helping for optimization of certain resources Acts as a SPOC for all operational projects and technology driven initiatives of APOC, also handles Business excellence , ACI ASQ, Skytrax, 5S, DuPont, CIP projects KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Airlines, Ground handlers, CISF, ATC, Cargo, AAI, BCAS, DGCA. INTERNAL INTERACTIONS All Internal departments including Cargo and duty-free subsidiaries FINANCIAL DIMENSIONS OTHER DIMENSIONS EDUCATION QUALIFICATIONS B.Tech/BE (Full time) RELEVANT EXPERIENCE 6+ yrs of relevant experience in Airport Operation COMPETENCIES Personal Effectiveness Social Awareness Entrepreneurship Problem Solving & Analytical Thinking Planning & Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution & Results Teamwork & Interpersonal influence

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15 - 17 years

50 - 100 Lacs

Bhogapuram

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Under Airport Sector Head Projects Management Office Head has been created, PMO Head thru his extended arm designated as Business Integrator will be associated with each projects and shall be responsible of Project health and performance monitoring thru a) Quantity tracking -Scdl Vs Act b) Project resources Vs Productivity c) Track Engg and Proc progress d) Track Projects AOP e) Track strategic Objectives and initiatives at job sites g)Track project specific look-ahead schedule and immediate focus area h) Track critical item wrt ORAT and Handover to operation i) Create project historical data base, Also support PMO with data analytics for predictive project management ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators PMO Business Integration :- Overview of AOP for Project with Result First approach Take independent initiative and accountable for at Project level Project resources Vs Productivity c) Track & Coordinate Engg and Proc process to ensure overall Engg and Proc progress Ensure Bulk and early material procurement process. Coordinate & implement strategic Objectives and initiatives at job sites Track and analyze project specific look-ahead schedule, immediate focus area, Track critical item wrt ORAT and Handover to operation Create project historical data base, Also support PMO with data analytics for predictive project management wrt to Engg, Proc and Construction Analyze Productivity, find gap on day to day project works Support & participate in the Compliance in the engineering leading to constructability, cost optimization, LEED, CDM, Energy Management System Budget Planning wrt CAPEX/ its monitoring & control Regular participate in the project meetings to drive project implementation. Regular data compilation and analysis. Review of Business integration wrt to overall sector construction plan. Participate in the audits to avoid project non-compliances. Documentations & implementations of ISO - 9001 , LEED. MIS & Report Generations :- Progress reporting on Projects / New Projects Management Information System (MIS) Zero Tolerance in Result Slippage SOPs Daily Project Progress Reporting Risk Assessment Tracking Inform and support PMO wrt to creation of Project Dashboard Create project productivity Project Timeline & cost Identification of NVA s in various process and report to CDO and PMO s Ensure zero non-compliance to statutory requirements, complying stake holder requirements and project objectives. Closure of project audits observations/Sr Management observation to avoid non-compliances wrt to project performance. Target vs. Actuals wrt Time. Cost, Unit Rate Reporting (Execution of Qty Visa Vis Productivity) Review & Approval :- Ensure thru project team Certifications compliance & Statutory/Regulatory requirements. Review and analysis of DPW/WPR/MPR Coordinate and assist project Engg & Procurement team with Technical and Commercial inputs NFA /Cost Containment Sheets / NFA Find ways and means in reduction in non-compliances wrt engg, proc and mainly in construction. Write RCA for any incidents Track Risk Register Closure of audits observations to avoid non-compliances. Raising of PR, Technical Comparison of vendors/contractors as when required Follow -up for release of Engg drawings, information from other departments, NOTUM from Ops etc as required Timely reponse of various internal and external communications Resolution of complaints & its analysis to avoid its repetitions Contract KPIs KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Certification agencies - IGBC ( LEED), BSI ( EnMS), Business Excellence Assessors, ISO, as applicable State Fire Services, BCAS, CEA, AAI. State Departments Concessionaires, Airlines, and other all contractors State Securities - CISF , Customs, Immigrations, State Police, BCAS etc as applicable. INTERNAL INTERACTIONS Operations department - Project Team, Central Proc team, Project Commercial Team. Sector Project Controller Sector Head Office, CEO Office, CDO Office, PMO office, Interaction with Department HODs. Interaction with peers / colleagues in the business & corporate office. User departments in terms of understanding needs & priorities & developing business alignment processes. FINANCIAL DIMENSIONS Control of Capex Budget - 100 ~ 2000 Crores ( as per Management / AERA approval) OTHER DIMENSIONS Interaction with Internal team members ( HOD, HOD-1) size up to 50 numbers, Consultants, PMC for the projects etc and total number of manpower would be of the order of 140 nos. Interaction with External consultants & review with Site In-charges of main EPC Contractor(s) to establish a clear line of communication. EDUCATION QUALIFICATIONS Engineering Graduate of Civil, Mech or Electrical from premier education institute like IIT/BIT Management Dip in Construction or Operation Management from premier management institute RELEVANT EXPERIENCE 15 + total years of experience Should be well qualified, experienced and matured individual with good exposure to construction business/management. Must have worked in two/three major organizations/Groups. Fully conversant with the use of Primavera, SAP, power point presentation, MS Access, SQL, use of Macro, Pivot Table and data analysis tools & data base operation. Primary experience in carrying system integration/analysis/process creation and management/process simplification COMPETENCIES Teamwork & Interpersonal influence Stakeholder Focus Planning & Decision Making Execution & Results Networking Personal Effectiveness Social Awareness Strategic Orientation Problem Solving & Analytical Thinking Entrepreneurship Capability Building

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6 - 9 years

11 - 15 Lacs

Gurugram

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description Senior Manager, Process Excellence Global Business Excellence and Transformation Team Reporting to Director, Process Excellence As a member of the Business Excellence and Transformation team, the ideal candidate will possess an analytical and process-driven mindset to help design and implement innovative processes and solutions the drive efficiencies & effectiveness across the JLL business lines. What this job involves: Process Design Support the Process Excellence Lead and team to: Design and facilitate process discovery workshops including data gathering, data synthesis, meeting preparation, facilitation, and documentation of outcomes Design and facilitate process improvement workshops, document processes, synthesize and develop executive summary materials Document process design requirements, process flow maps, and technical design documentation for supporting technology (using JLL standard documentation tools) Translate future state process designs into an actionable delivery and change plan Project Management Large Complex Transformations: Supports the Portfolio Lead and Program Manager to develop project plans for delivering future state process designs and breakthrough improvements. Coordinates with other transformation leads (i. e. Automation, Technology, Organization Design) to build project plans that deliver large scale transformations. Discrete Process Optimization Projects: Develops and manages project plans associated with discovery, design and delivery of future state process designs and improvements. Facilitates stand-ups for process improvement projects Authors meeting minutes, action items, and project status reports Knowledge, Skills, Abilities: Verbal and written communication MS PPT, Excel, project management applications Comprehensive Data collection and analysis Organization and project management Workshop design and facilitation Creative problem solving Potential requirements include but are not limited to the following Bachelor s degree or equivalent work experience LEAN Expert / Six Sigma Black Belt (Must) Excellent communication and presentation skills (verbal and written) Strong analytical skills with the ability to identifying potential issues pro-actively and formulating solutions and contingency plans. Facilitation skills to help lead process and design sessions - with guidance from Sr Process Excellence practitioners Agile Scrum Master certification a plus Knowledge of Corporate functions (Finance, HR, Marketing) & Real-Estate functions (Research, Lease Administration) would be an added advantage Build effective working relationships with internal partners and colleagues You ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you. . . Sounds like you? To apply, you need to have: Impeccable expertise We re looking for University Graduates / Post-Graduates or equivalent work experience in process excellence / business excellence / Black Belt roles. Black Belt certification is a must with minimum of eight (8) years industry experience required either in the corporate environment, third party service provider or as a consultant; Strong attention to detail; Knowledge of F&A, HR functions would be an added advantage. Proven ability to manage multiple projects simultaneously balancing project work with high priority requests. Excellent written, verbal communication and presentation skills. Team player with capability to work independently. High energy and positive attitude. Immaculate knowledge Demonstrated experience in leading / supporting large scale End to end projects using Lean Six Sigma / Design thinking approach. Experience in working with automation teams to drive digitization. Ability to create project plans and articulate timelines for completion along with key milestones and expected outcomes. Team player with capability to work independently. High energy and positive attitude What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Location: On-site -Gurugram, HR Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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15 - 20 years

14 - 18 Lacs

Bhogapuram

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Under Airport Sector Head Projects Management Office Head has been created, PMO Head thru his extended arm designated as Business Integrator will be associated with each projects and shall be responsible of Project health and performance monitoring thru a) Quantity tracking -Scdl Vs Act b) Project resources Vs Productivity c) Track Engg and Proc progress d) Track Projects AOP e) Track strategic Objectives and initiatives at job sites g)Track project specific look-ahead schedule and immediate focus area h) Track critical item wrt ORAT and Handover to operation i) Create project historical data base, Also support PMO with data analytics for predictive project management ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators PMO Business Integration :- Overview of AOP for Project with Result First approach Take independent initiative and accountable for at Project level Project resources Vs Productivity c) Track & Coordinate Engg and Proc process to ensure overall Engg and Proc progress Ensure Bulk and early material procurement process. Coordinate & implement strategic Objectives and initiatives at job sites Track and analyze project specific look-ahead schedule, immediate focus area, Track critical item wrt ORAT and Handover to operation Create project historical data base, Also support PMO with data analytics for predictive project management wrt to Engg, Proc and Construction Analyze Productivity, find gap on day to day project works Support & participate in the Compliance in the engineering leading to constructability, cost optimization, LEED, CDM, Energy Management System Budget Planning wrt CAPEX/ its monitoring & control Regular participate in the project meetings to drive project implementation. Regular data compilation and analysis. Review of Business integration wrt to overall sector construction plan. Participate in the audits to avoid project non-compliances. Documentations & implementations of ISO 9001 , LEED. MIS & Report Generations :- Progress reporting on Projects / New Projects Management Information System (MIS) Zero Tolerance in Result Slippage SOPs Daily Project Progress Reporting Risk Assessment Tracking Inform and support PMO wrt to creation of Project Dashboard Create project productivity Project Timeline & cost Identification of NVA s in various process and report to CDO and PMO s Ensure zero non-compliance to statutory requirements, complying stake holder requirements and project objectives. Closure of project audits observations/Sr Management observation to avoid non-compliances wrt to project performance. Target vs. Actuals wrt Time. Cost, Unit Rate Reporting (Execution of Qty Visa Vis Productivity) Review & Approval :- Ensure thru project team Certifications compliance & Statutory/Regulatory requirements. Review and analysis of DPW/WPR/MPR Coordinate and assist project Engg & Procurement team with Technical and Commercial inputs NFA /Cost Containment Sheets / NFA Find ways and means in reduction in non-compliances wrt engg, proc and mainly in construction. Write RCA for any incidents Track Risk Register Closure of audits observations to avoid non-compliances. Raising of PR, Technical Comparison of vendors/contractors as when required Follow up for release of Engg drawings, information from other departments, NOTUM from Ops etc as required Timely reponse of various internal and external communications Resolution of complaints & its analysis to avoid its repetitions Contract KPIs KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Certification agencies IGBC ( LEED), BSI ( EnMS), Business Excellence Assessors, ISO, as applicable State Fire Services, BCAS, CEA, AAI. State Departments Concessionaires, Airlines, and other all contractors State Securities - CISF , Customs, Immigrations, State Police, BCAS etc as applicable. INTERNAL INTERACTIONS Operations department Project Team, Central Proc team, Project Commercial Team. Sector Project Controller Sector Head Office, CEO Office, CDO Office, PMO office, Interaction with Department HODs. Interaction with peers / colleagues in the business & corporate office. User departments in terms of understanding needs & priorities & developing business alignment processes. FINANCIAL DIMENSIONS Control of Capex Budget 100 ~ 2000 Crores ( as per Management / AERA approval) OTHER DIMENSIONS Interaction with Internal team members ( HOD, HOD-1) size up to 50 numbers, Consultants, PMC for the projects etc and total number of manpower would be of the order of 140 nos. Interaction with External consultants & review with Site In-charges of main EPC Contractor(s) to establish a clear line of communication. EDUCATION QUALIFICATIONS Engineering Graduate of Civil, Mech or Electrical from premier education institute like IIT/BIT Management Dip in Construction or Operation Management from premier management institute RELEVANT EXPERIENCE 15 + total years of experience Should be we'll qualified, experienced and matured individual with good exposure to construction business/management. Must have worked in two/three major organizations/Groups. Fully conversant with the use of Primavera, SAP, power point presentation, MS Access, SQL, use of Macro, Pivot Table and data analysis tools & data base operation. Primary experience in carrying system integration/analysis/process creation and management/process simplification COMPETENCIES Teamwork & Interpersonal influence Stakeholder Focus Planning & Decision Making Execution & Results Networking Personal Effectiveness Social Awareness Strategic Orientation Problem Solving & Analytical Thinking Entrepreneurship Capability Building

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3 - 7 years

5 - 9 Lacs

Bengaluru

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MilliporeSigma is looking for Expert - Business Excellence to join our dynamic team and embark on a rewarding career journey. Working towards a pre-set of excellence objectives and strive to achieve them within the specified timeframe. Participate in the review of the internal excellence awards scheme and related frameworks, models and committees. Supervise and review the developments of submissions for the internal excellence awards- Supervise and review the developments of Write reports of unites/divisions and departments basic needs such as facilities and process enhancement to achieve excellence.

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13 - 18 years

15 - 20 Lacs

Bengaluru

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Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Adaptable and flexible Agility for quick learning Results orientation Prioritization of workload Commitment to quality Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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8 - 12 years

11 - 15 Lacs

Gurugram

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Passion to work in a challenging work environment Positive attitude & Self-motivated. Excellent communication and listening skills Good influencing skills Hands-on and can-do attitude - high energy, positive, deadline-driven, dependable with an ability to deliver results with aggressive deadlines. Deployment of KVBS, Six Sigma, Lean & Business excellence methodologies Strong presentation skills when communicating with external and internal audiences. Key Job Responsibilities Responsible for Engg. Components and Surface Technology business growth in the region. Handling Distribution and driving them to increase the sales YOY for Wear products. Identifying new opportunities in the region Key Account Management for Projects in the region. Application development for Wear products like Sintered, Finished, Conforma Clad, Hard Facing products/Services. Handling Auto Component Manufacturers, Process industries, Energy, OEM s, Food industry etc., Collection of receivables and maintaining the required DSO. He should have ability to effectively grow and maintain strong relationship with various functional groups of the client base and should be able to apply creativity and innovation in approach and implementation. He should have excellent business acumen, financial, negotiating skills as well as have strong interpersonal, communications skills & Excellent Execution Capabilities. Education / Work Experience Engineering graduate in Mechanical OR Industrial Production with Management background preferable. Desirable to have 8+ years of experience in Sales / Application in Metal-Forming / Wear Products. Should be Competent in understanding and communicating all product and technical information effectively to customers Able to assess Customer needs competently. Willing To Travel extensively

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11 - 16 years

30 - 32 Lacs

Gurugram

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This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable continuous improvement and transformation initiatives leveraging technology. Key Responsibilities: *Lead / mentor improvement initiatives that positively impact Client satisfaction & business profitability *Be a visionary to identify high impact strategic projects which yield in substantial Gains *Identify new technologies that are relevant to service line and have potential to be scaled *Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement & metric enhancement. *Apply structured problem solving methodology, tools, data analytics and technology to generate value and solve business problems *Identifying process gaps & automation opportunities * Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation * Interfacing with leadership/clients and identifying opportunities for value * Driving effective Change Management for a stable & consistent delivery Zero surprise operations Profile & Experience: * Bachelors degree with 11+ years of experience in contact center or outsourcing industry *Experience on Gen AI tools along-side Six Sigma/Lean/Kaizen/COPC methodologies *Exposure to drive complex improvement / transformation projects across multiple accounts/domains * Experience in Data Analytics - Machine learning / Predictive Analytics / Power BI/SQL/Python / Big Data * Preferred Certifications : Certified Analytics Professional / Google/Microsoft/AWS certified Data analytics / Data science professional certificate / Design Thinking Practitioner / Cloud Certification / Six Sigma/Lean/VSM certification * Well versed with project and program management (initiation, monitoring, stakeholder management, quality, financials, risks/issues).

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11 - 15 years

30 - 32 Lacs

Gurugram

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This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable continuous improvement and transformation initiatives leveraging technology. Key Responsibilities: Lead / mentor improvement initiatives that positively impact Client satisfaction & business profitability Be a visionary to identify high impact strategic projects which yield in substantial Gains Identify new technologies that are relevant to service line and have potential to be scaled Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement & metric enhancement. Apply structured problem solving methodology, tools, data analytics and technology to generate value and solve business problems Identifying process gaps & automation opportunities Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation Interfacing with leadership/clients and identifying opportunities for value Driving effective Change Management for a stable & consistent delivery Zero surprise operations Profile & Experience: Bachelors degree with 11+ years of experience in contact center or outsourcing industry Experience on Gen AI tools along-side Six Sigma/Lean/ Kaizen/ COPC methodologies Exposure to drive complex improvement / transformation projects across multiple accounts/domains Experience in Data Analytics - Machine learning / Predictive Analytics / Power BI/SQL/ Python / Big Data Preferred Certifications : Certified Analytics Professional / Google/Microsoft/AWS certified Data analytics / Data science professional certificate / Design Thinking Practitioner / Cloud Certification / Six Sigma/Lean/VSM certification Well versed with project and program management (initiation, monitoring, stakeholder management, quality, financials, risks/issues).

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1 - 5 years

3 - 7 Lacs

Kolkata

Work from Office

Strong communication skills in English and Bengali are highly desirable Experience in distributor/dealer management Preference for local candidates Immediate joiners or those with a short notice period will be given priority Experience: 1 to 5 years in a relevant sales role. Preference will be given to candidates with experience in visiting farmers and their fields for the exploration and promotion of bio-products. Education: Graduate in B.Sc. (Agriculture) Two-wheeler with a valid driving license is mandatory Important Instructions: Bring a copy of your updated resume Review the Job Description (JD) and visit the company website before attending Please dress in formal attire for the interview About the Role: The incumbent will report to the Territory Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Sales & collection Achieving sales targets & collection targets. Keep a close watch on outstanding and implement strict credit policy within 30 days time. Market relations Building up good distribution network and ensure team work Providing market infrastructure and being in regular touch with the market/customer. Distributor appointment and their staff training SWOT analysis of Market and distributor. Updating product knowledge and constant learning. Motivating the distributor/sales men for better market coverage. Regular reviews with distributor/sales men for achieving the desired goals. Building up a good distribution network. Good communication with retailers/customers. Complete the daily call report immediately after market work on the same day Sales promotion Utilization of sufficient POP material, brochures, posters, etc. and display of the same in the market. Helping the distributor in liquidation of stocks and implementation of company trade schemes and participating in exhibitions, product promotions, and customer awareness programs. Plan for budgets and schemes for sales promotion and ensure maximum returns. Inventory management of the distributor & settlement of distributor claims. Visit the farmerisit and his fields for exploring and promotion of bio-products. Collect it from the dealer/distributor/institution on their letterhead/order format with clear payment terms. Key role Close monitoring of his distributor indents and execution. Identify & explore new market segments and the development of new areas. Constant touch with key and institutional customers. Maintain Good relations with government departments. Attend to the customer complaints and help them in solving their problem. Constantly on the lookout for newer business opportunities Ensure all trade schemes are all operated properly by the distributor. Key Result Areas: Achieve the sales & collections targets. Credit control. Distributor/Retailer expansion as per plan Ensure market secondaries Reduce market returns and damages. Implement tasks defined by branch head, including daily activity reporting

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11 - 14 years

30 - 32 Lacs

Gurugram

Work from Office

This role emphasizes leadership in service excellence strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable continuous improvement and transformation initiatives leveraging technology. Key Responsibilities: *Lead / mentor improvement initiatives that positively impact Client satisfaction business profitability *Be a visionary to identify high impact strategic projects which yield in substantial Gains *Identify new technologies that are relevant to service line and have potential to be scaled *Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement metric enhancement. *Apply structured problem solving methodology, tools, data analytics and technology to generate value and solve business problems *Identifying process gaps automation opportunities Project managing improvement efforts across multiple locations and maintain consistence in effort implementation Interfacing with leadership/clients and identifying opportunities for value Driving effective Change Management for a stable consistent delivery Zero surprise operations Profile Experience: Bachelors degree with 11+ years of experience in contact center or outsourcing industry *Experience on Gen AI tools along-side Six Sigma/Lean/Kaizen/COPC methodologies *Exposure to drive complex improvement / transformation projects across multiple accounts/domains Experience in Data Analytics - Machine learning / Predictive Analytics / Power BI/SQL/Python / Big Data Preferred Certifications : Certified Analytics Professional / Google/Microsoft/AWS certified Data analytics / Data science professional certificate / Design Thinking Practitioner / Cloud Certification / Six Sigma/Lean/VSM certification Well versed with project and program management (initiation, monitoring, stakeholder management, quality, financials, risks/issues).

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6 - 10 years

25 - 27 Lacs

Kolkata, Mumbai

Work from Office

This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable continuous improvement and transformation initiatives leveraging technology. Key Responsibilities: *Lead / mentor improvement initiatives that positively impact Client satisfaction & business profitability *Be a visionary to identify high impact strategic projects which yield in substantial Gains *Identify new technologies that are relevant to service line and have potential to be scaled *Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement & metric enhancement. *Apply structured problem solving methodology, tools, data analytics and technology to generate value and solve business problems *Identifying process gaps & automation opportunities * Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation * Interfacing with leadership/clients and identifying opportunities for value * Driving effective Change Management for a stable & consistent delivery Zero surprise operations Profile & Experience: * Bachelors degree with 11+ years of experience in contact center or outsourcing industry *Experience on Gen AI tools along-side Six Sigma/Lean/Kaizen/COPC methodologies *Exposure to drive complex improvement / transformation projects across multiple accounts/domains * Experience in Data Analytics - Machine learning / Predictive Analytics / Power BI/SQL/Python / Big Data * Preferred Certifications : Certified Analytics Professional / Google/Microsoft/AWS certified Data analytics / Data science professional certificate / Design Thinking Practitioner / Cloud Certification / Six Sigma/Lean/VSM certification * Well versed with project and program management (initiation, monitoring, stakeholder management, quality, financials, risks/issues).

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6 - 11 years

20 - 25 Lacs

Kolkata, Mumbai

Work from Office

This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable continuous improvement and transformation initiatives leveraging technology. Key Responsibilities: *Lead / mentor improvement initiatives that positively impact Client satisfaction & business profitability *Be a visionary to identify high impact strategic projects which yield in substantial Gains *Identify new technologies that are relevant to service line and have potential to be scaled *Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement & metric enhancement. *Apply structured problem solving methodology, tools, data analytics and technology to generate value and solve business problems *Identifying process gaps & automation opportunities * Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation * Interfacing with leadership/clients and identifying opportunities for value * Driving effective Change Management for a stable & consistent delivery Zero surprise operations Profile & Experience: * Bachelors degree with 11+ years of experience in contact center or outsourcing industry *Experience on Gen AI tools along-side Six Sigma/Lean/Kaizen/COPC methodologies *Exposure to drive complex improvement / transformation projects across multiple accounts/domains * Experience in Data Analytics - Machine learning / Predictive Analytics / Power BI/SQL/Python / Big Data * Preferred Certifications : Certified Analytics Professional / Google/Microsoft/AWS certified Data analytics / Data science professional certificate / Design Thinking Practitioner / Cloud Certification / Six Sigma/Lean/VSM certification * Well versed with project and program management (initiation, monitoring, stakeholder management, quality, financials, risks/issues).

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