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13.0 - 18.0 years
17 - 22 Lacs
navi mumbai
Work from Office
About The Role Skill required: Next Generation Customer Operations - Knowledge Management Administrative Process Design Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.A process to design, bu...
Posted 1 month ago
12.0 - 20.0 years
32 Lacs
bengaluru
Work from Office
Job Overview - The role of Associate General Manager (AGM) in the Payer (Insurance) domain encompasses leadership, strategic oversight, and operational excellence. Key Responsibilities - Quality Assurance - Ensure Program Quality objectives and SLAs are met. Ensure Program Quality measurements are reflective of Quality levels perceived by the client Value Creation - Deliver tangible value to the clients thru. Process Reengineering, Transformation projects leveraging Digital capability (Automation, Analytics, etc.). Cross geo/cross tower projects. Drive client specific initiatives. Efficiency Improvement - Reduce cost of operations, reduce cost of quality, improve productivity, Optimize Spans...
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
bengaluru
Work from Office
As of July 24th, we have transitioned to a new Careers Site. If your last application was submitted prior to July 24th, you will need to create a new account to apply for jobs. We understand this may be an inconvenience and truly appreciate you taking the time to submit your application and consider Newell Brands for your next career! Search by Keyword, Job Title or Location Select how often (in days) to receive an alert: Sales Officer Job Type: Full-Time Location Type: Remote Primary Location: Bangalore, Maharashtra, IN Job ID: 8016 Alternate Locations: Bangalore Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco , Coleman , Oster , Ru...
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
bengaluru
Work from Office
Responsibilities Troubleshooting Support Diagnose and resolve customer reported issues on Dozee devices (sensors, gateways, Android Management) Perform root cause analysis of hardware, firmware, and network failures; drive corrective actions Document incidents in JIRA (or equivalent),maintain clear, action able knowledge-base articles Monitor network performance, latency, and packet loss; recommend optimizations for reliable up time Assist in firmware updates, over-the-air(OTA) rollouts, and version management Data Analytics Reporting Analyze telemetry and logs to spot patterns and anomalies Generate weekly/ monthly reports on device healthmetrics, up time statistics, and MTTR (Mean Time To ...
Posted 1 month ago
10.0 - 15.0 years
35 - 40 Lacs
bengaluru
Work from Office
Job Description : Category Head - Flavours Fragrances (Naturals) We are seeking a dynamic BU Head to lead our Personal Care Fragrances business in the Flavors Fragrances division. Key Responsibilities: Lead business development initiatives to expand customer base and revenue. Drive global/local sourcing strategies ensuring quality, cost, and supply security. Oversee operations, PL, and end-to-end execution of the BU. Build strategic partnerships with customers and suppliers. Monitor market trends and identify new opportunities in FF applications. Lead and mentor cross-functional teams for business excellence. Qualifications: 10+ years experience in Essential Oils/Flavors Fragrances/Chemicals...
Posted 1 month ago
10.0 - 13.0 years
20 - 27 Lacs
vadodara, mumbai (all areas)
Work from Office
Hi, Greetings from IndiHire ! Develop and implement a comprehensive quality strategy aligned with the organization's vision and goal. Design, embed and oversee quality assurance frameworks, policies, and procedures to meet internal and external customer expectations. Collaborate with cross-functional teams to identify and address quality gaps in processes, products, and services. Conduct and lead gaps & needs analysis and training assessment; contribute and participate in all growth and improvement initiatives. Drive calibration sessions to align teams with quality standards and client expectations. Conduct coaching and mentoring sessions to engage with broader employee base to help build a ...
Posted 1 month ago
13.0 - 20.0 years
11 - 17 Lacs
cheyyar
Work from Office
Job Title: Head Business Excellence Designation: Manager Department: Business Excellence Location: Chennai (Die Casting Plant) Job Purpose The role of Head – Business Excellence is to develop, implement, and sustain strategies that drive operational excellence, efficiency, and continuous improvement across the plant. This position is accountable for leading Lean, Six Sigma, Kaizen, and TPM initiatives to deliver measurable improvements in productivity, cost, and quality, while fostering a culture of excellence. Primary Responsibilities Develop and execute the overall Business Excellence strategy , ensuring alignment with organizational goals. Lead and drive process improvement initiatives us...
Posted 1 month ago
7.0 - 11.0 years
12 - 17 Lacs
mumbai
Work from Office
About The Role Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What...
Posted 1 month ago
12.0 - 15.0 years
45 - 50 Lacs
bharuch
Work from Office
Job Description High level of OTIF deliver: Plan & Lead high inbound OTIF (On-time in-full) and no production disruption due to any delays. Proactive communication with procurement and production departments . Oversee customs clearance processes Ensure high inbound OTIF through effective co-ordination with procurement teams and vendors. Gain understanding of environment and legal framework Identify cost saving opportunities for cost savings through leveraging various FTAs & notifications. Jointly work with procurement team to realize the savings identified. Plan & oversee customs clearance processes to minimize the total landed cost. Cost Management & Logistics Planning: Effective execution ...
Posted 1 month ago
9.0 - 14.0 years
8 - 15 Lacs
pune
Work from Office
JOB TITLE: Manager Quality AssuranceREPORTS TO: AVP Quality Assurance General Summary: We are seeking a dynamic and experienced Manager, Quality to lead our quality assurance team within the healthcare domain. This role is pivotal in ensuring high standards of transactional quality, driving continuous process improvement, and enhancing process training initiatives. The ideal candidate will have a strong background in healthcare operations, a proven track record of quality management, and the ability to lead cross-functional teams to achieve excellence. The Quality Manager is responsible for leading and managing the quality assurance team to ensure operational excellence and compliance with o...
Posted 1 month ago
8.0 - 13.0 years
9 - 15 Lacs
pune
Work from Office
Job Description- Assistant Manager - Quality Assurance Job Title: Assistant Manager - Quality Assurance Reports to: Head of Quality Assurance/ AVP Quality Assurance Assistant Manager - Quality Assurance This position manages processes and personnel to conduct Quality Control Audits, ensure process compliance with the process specifications. This position develops effective and efficient methods, maintains documentation throughout the QA process. This Position is also responsible for developing and implementing fixes and improvements, working with their team and with others in the organization to deploy updates and resolve issues that arise during the QA process. Responsibilities: Ensure adhe...
Posted 1 month ago
18.0 - 23.0 years
9 - 13 Lacs
hyderabad, chennai, chennai
Work from Office
Position Title: Operation Delivery Leader (Coding Quality) Function: Coding Location: Hyderabad Shift Timings: 12:00 to 22:00 Hrs. (flexible) Reporting To: Director Responsibilities: Lead a team of quality senior managers/managers/ assistant managers for multiple business units/customers and across locations. Lead closer calibrated quality outcomes for end customers. Drive customer satisfaction for quality of coding output including corrective and preventive actions for customer quality concerns. Build and operate a predictable quality model and well aligned outcome-based quality assurance unit for coding. Actively collaborate new customer engagements for better quality outcomes including ca...
Posted 1 month ago
11.0 - 18.0 years
20 - 27 Lacs
pune, bengaluru
Hybrid
Job Objective To enable implementation of standardized delivery, product engineering practices across product development, implementation and support projects; perform product release governance reviews/delivery risk reviews and process adherence checks participate in the sales cycle (RFI/RFP responses, proposal reviews) Experience 12+ years of delivery excellence experience in a software services /software product development organization (primary requirement) 6+ years of proven implementation(dev/test) / support experience in a software services/software product development organization preferred Experience in managing projects desirable Knowledge and Experience in SDLC process & methodolo...
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
godda, jharkhand
On-site
Role Overview: As a Technical Assistant to O&M Head (T1 T2) at Adani Power Limited (APL), your role is crucial in leading and coordinating the Maintenance Planning (MTP) and Management Information Systems & Operational Excellence (MIS & OE) departments. Your responsibilities will focus on strategic and tactical planning, operational data management, and ensuring optimal plant performance while complying with industry standards and driving continuous improvement in operational efficiency. Key Responsibilities: - Evaluate and report on PR quantity, inventory, stock criticality, etc. to maintain operational efficiency. - Review outward gate pass requisitions for contractors and verify inward de...
Posted 1 month ago
10.0 - 18.0 years
20 - 35 Lacs
mumbai, navi mumbai
Work from Office
lead initiatives in Transformation, Process excellence, and delivery excellence within Service delivery that’s operational in hybrid mode and includes BPS + IT operations, for Client(s) in the Financial services /Capital markets sector Lean Six Sigma Required Candidate profile Possess strong understanding of various SDLC methodologies including but not limited to – Agile, Scrum, Waterfall, DevOps etc. & Best practices employed within the overall SDLC lifecycle GB/BB cert.
Posted 1 month ago
10.0 - 14.0 years
8 - 14 Lacs
bengaluru
Work from Office
About The Role Skill required: Talent & HR - Talent Identification Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEssentials Extensive and demonstrable experience of Hire to Retire HR Operations Processes HR Service Delivery Experience Multi-cultural awareness. Strong MS Office and Excel skills Proficient with Business Excellence Practices Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. English language p...
Posted 1 month ago
10.0 - 14.0 years
8 - 14 Lacs
bengaluru
Work from Office
About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis role is responsible for the results of the Service Line activities to both Accenture and Client. To ensure all the contractually agreed SLA and process steps are followed by the team members with accuracy. Accountable for ongoing management of effective client service relationship within the service line. Develops new approaches and processes. Interfaces with other te...
Posted 1 month ago
3.0 - 7.0 years
15 - 19 Lacs
pune
Work from Office
As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value. Your primary responsibilities include: Build, automate and release solutions based on clients priorities and requirements. Explore and discover risks and resolving issues that af...
Posted 1 month ago
7.0 - 11.0 years
12 - 17 Lacs
noida
Work from Office
About The Role Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What...
Posted 1 month ago
7.0 - 11.0 years
12 - 17 Lacs
noida
Work from Office
About The Role Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What...
Posted 1 month ago
8.0 - 12.0 years
30 - 35 Lacs
bahadurgarh
Work from Office
Global Business Excellence and Transformation Team Reporting to Director, Process Excellence As a member of the Business Excellence and Transformation team, the ideal candidate will possess an analytical and process-driven mindset to help design and implement innovative processes and solutions the drive efficiencies & effectiveness across the JLL business lines. What this job involves: Process Design Support the Process Excellence Lead and team to: Design and facilitate process discovery workshops including data gathering, data synthesis, meeting preparation, facilitation, and documentation of outcomes Design and facilitate process improvement workshops, document processes, synthesize and de...
Posted 1 month ago
8.0 - 12.0 years
30 - 35 Lacs
gurugram
Work from Office
Global Business Excellence and Transformation Team Reporting to Director, Process Excellence As a member of the Business Excellence and Transformation team, the ideal candidate will possess an analytical and process-driven mindset to help design and implement innovative processes and solutions the drive efficiencies & effectiveness across the JLL business lines. What this job involves: Process Design Support the Process Excellence Lead and team to: Design and facilitate process discovery workshops including data gathering, data synthesis, meeting preparation, facilitation, and documentation of outcomes Design and facilitate process improvement workshops, document processes, synthesize and de...
Posted 1 month ago
7.0 - 11.0 years
8 - 12 Lacs
mumbai
Work from Office
About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Monitor and review administrative and operational activities within the allotted team to ensure achievement of operational or deal objectives.Monitor and measure performance through metrics, audits, and other processes to ensure that organizational initiatives are in place and goals are achieved.Manage and improve people performance and align them with organizational goals and objectives.Provide Business Development support to the Service Delivery Manager and the client services team th...
Posted 1 month ago
3.0 - 5.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Talent Development processManage learning solutions, including activities such as registration, vendor management, pro...
Posted 1 month ago
7.0 - 11.0 years
8 - 12 Lacs
mumbai
Work from Office
About The Role Skill required: Payroll - Payroll Process Design Designation: Delivery Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Monitor/measure performance through metrics, audits, and other processes to ensure that organizational initiatives are in place and goals are achieved.Manage and improve peoples performance and align them with organizational goals and objectives.Provide Business Development support to the Service Delivery Manager and the client services team through active participation in client visits and other initiatives.Participate actively in Team & Organization wide initiatives.Monitor the voice of the customer ...
Posted 1 month ago
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