Business Development & Operations Intern

Location

Type

Duration

About Cordial

Cordial partners with fast-growing companies to strengthen and scale their operational foundations.

We provide structured support across Customer Experience, Technical Services, Finance Operations, Back-Office Processes, etc.

Our work enables startups and SMEs to streamline workflows, reduce inefficiencies, and maintain operational clarity as they scale.

The Role

We are seeking a Business Development & Operations Intern to support both client acquisition activities and day-to-day operational execution.

The intern will contribute to outreach efforts, research potential clients, coordinate communication, and assist the internal team in maintaining structured workflows.

This role provides end-to-end exposure to business development processes and operational management within a growing services organization.

Key Responsibilities

• Research potential companies, industries, and decision-makers aligned with target segments.
• Initiate structured communication with prospective clients through phone, email, and LinkedIn.
• Draft and refine outreach messages tailored to different prospect categories.
• Track outreach activity, follow-ups, and conversions using CRM tools and internal trackers.
• Assist in scheduling introductory discussions and maintaining clear communication flow.
• Support daily operational activities including documentation, record-keeping, and task tracking.
• Maintain organized logs, data sheets, and updates for ongoing workflows.
• Assist leadership with preparing summaries, reports, decks, or internal materials.
• Coordinate schedules, follow-ups, and information exchange between internal teams and external contacts.
• Contribute to improving internal processes and workflow efficiency.

Qualifications

• Strong written and verbal communication skills.
• Organized, reliable, and capable of managing multiple parallel tasks.
• Familiarity with LinkedIn, email, spreadsheets, and basic productivity tools (training provided).
• Comfortable initiating structured communication with external contacts.
• Interest in business development, operations, or client coordination.
• Proactive mindset with a willingness to learn quickly in a fast-paced environment.

What You Will Gain

• Hands-on exposure to both business development and core operational workflows.
• Practical experience in outreach, prospecting, and early-stage client engagement.
• Direct collaboration with the founding team and leadership.
• Development of communication, organization, and execution skills.
• Potential opportunity for a full-time role based on performance.

Why Join Cordial

• Work closely with decision-makers and gain high-visibility experience.
• Learn how business development and operations work together in a scaling company.
• Meaningful responsibilities from day one in a collaborative environment.
• Clear learning pathways and opportunities for growth.