Business Development Manager

Key Responsibilities:

Business Development & Sales Growth:

• Identify, evaluate, and secure new retail opportunities (in malls, food courts, high streets, etc.)
• Drive B2C retail sales performance across company-owned and franchise locations
• Execute strategies to increase footfall and revenue in existing outlets

Franchise & Partner Acquisition:

• Scout and onboard new franchise partners in target regions
• Develop strong relationships with key landlords, mall operators, and real estate developers

Market Expansion & Planning:

• Conduct market research and competitor analysis to identify growth opportunities
• Prepare business cases, financial models, and location feasibility reports
• Lead location scouting, lease negotiations, and site acquisition processes

Sales Strategy & Execution:

• Collaborate with marketing and operations teams to implement local promotions
• Set and monitor KPIs and sales targets across the retail network
• Track and analyse performance to adjust strategies proactively

Cross-functional Collaboration:

• Work closely with operations to ensure store openings and transitions are seamless
• Partner with marketing to drive brand visibility and seasonal campaigns

Qualifications & Experience:

• Bachelor’s degree in Business, Marketing, or related field
• 3-4  years of experience in retail sales, QSR, or FMCG business development
• Proven track record in retail expansion and revenue growth
• Strong understanding of QSR operations and consumer behaviour

Key Skills:

• Strategic sales planning and execution
• Retail operations and real estate knowledge
• Strong negotiation and interpersonal skills
• Data-driven decision-making
• Entrepreneurial mindset with strong ownership

KPIs / Success Metrics:

• Number of new retail outlets/franchise partners added
• Same-store sales growth
• Achievement of regional sales targets
• Expansion into new geographies or market segments
• Cost efficiency in acquisition and operations