Business Development Manager

Business Development Manager

Focus:

Location:

Reports To:

Role Overview

custom-built software solutions

Key Responsibilities

🔹Research & Prospecting

Identify potential B2B clients in international markets

Segment leads based on geography, industry, and potential need

Track trends and competitor movements to guide outreach strategy

🔹Outreach & Engagement

Connect with leads via email, LinkedIn, and direct calls

Craft personalized outreach messages and secure discovery calls

Build rapport with decision-makers across geographies

🔹Client Discovery & Requirement Gathering

Conduct consultations to understand business challenges

Document detailed requirements for internal analysis

Identify opportunities for automation or custom software

🔹Internal Coordination & Solution Planning

Share client requirements with the technical team

Collaborate on building solution proposals, timelines, and estimates

Ensure alignment between client needs and what is technically feasible

🔹Proposal Presentation & Deal Closure

Present proposals and walk clients through the solution

Handle objections, negotiate pricing, and finalize contracts

Build long-term trust through value-driven conversations

🔹Handover & Internal Alignment

Ensure a smooth transition of closed deals to the delivery/project team

Share all documentation, commitments, and communication context

Support the project kick-off process as needed

Check on progress of projects delivery with client and team.

🔹 Post-Sales Relationship & Upselling

Maintain ongoing communication with clients post-closure

Gather feedback and identify future business opportunities

Encourage referrals and long-term partnerships

🔹Reporting & Documentation

Keep lead pipelines, follow-ups, and client notes updated

Share weekly progress reports with leadership

Continuously improve based on feedback and results

Skills & Attributes Required

Solution-Oriented Thinker

Understands

the client's challenges and collaborates to build the right solution, not just

sell a product.

Self-Motivated &

Proactive

Drives

their own pipeline and outreach; takes initiative to create business

opportunities.

Clear Communicator

Explains concepts simply, professionally, and confidently to international stakeholders.

Resilient & Positive

Stays consistent through long sales cycles, multiple follow-ups, and market fluctuations.

Organised & Detail-Focused

Manages

multiple leads without missing follow-ups or client expectations.

Culturally Adaptable

Navigates global business etiquette with ease and respect.

Collaborative Team Player

Works closely with internal teams and supports project delivery after deal closure.

Curious & Growth-Minded

Eager to learn about industries, business models, and software capabilities to stay

relevant.

✅ Best Fit For:

• Someone who thrives in a solution-based, dynamic environment
• A self-starter who enjoys ownership and client interaction
• A communicator who builds lasting relationships, not just short-term wins