Business Development - Managed Services/Staff Augmentation

Job Title: Business Manager - Enterprise Customer & Mid-market

Location: Mumbai (Khar road)

Position Type: Full-time

Experience Range – 8 to 12 years

Degree: Any graduate

Company overview: Lauren is a leading company in the technology sector, providing

innovative solutions and services to clients across various industries. We are dedicated to

delivering excellence and maintaining the highest standards of quality in our work. Our team is

comprised of talented professionals who are passionate about technology and committed to

driving success for our clients.

Job Description: We are seeking a candidate with 8+ years of experience working as Business

Manager - Enterprise Customer - to join our team in Mumbai.

Key Responsibilities:

Business Development & Sales: Identify, develop, and close new business opportunities

within named enterprise accounts. Focus on promoting and selling IT Staff Augmentation,

Managed Services, and IPA solutions. Develop and maintain a strong pipeline of

opportunities to achieve and exceed sales targets. Collaborate with cross-functional teams

to deliver customized solutions that meet client needs.

Account Management: Build and nurture long-term relationships with key stakeholders

within enterprise accounts. Act as the primary point of contact for assigned accounts,

ensuring high levels of customer satisfaction and engagement. Conduct regular business

reviews and strategic discussions with clients to identify growth opportunities.

Leadership & Team Management: Lead and mentor a team of sales and account

managers, fostering a high-performance culture. Provide strategic direction, guidance, and

support to drive business objectives. Encourage continuous learning and development within

the team.

Market Intelligence & Strategy: Monitor market trends, customer needs, and competitor

activities to identify strategic opportunities. Work with the leadership team to develop and

refine go-to-market strategies for the enterprise segment.

Collaboration & Coordination: Coordinate with delivery, pre-sales, and solution teams to

ensure seamless execution of projects and services. Collaborate with the IPA practice team

to identify and drive automation opportunities within existing and new accounts.

Reporting & Forecasting: Provide accurate sales forecasts and reports to the leadership

team. Track and report key metrics related to business development and customer

engagement.

Required Qualifications and Skills:

 Bachelor’s degree in business, Information Technology, or a related field. MBA is

preferred.

 Minimum of 8 years of experience in IT sales, with at least 2 years focused on Staff

Augmentation and Managed Services, and a minimum of 2 years in a leadership role.

 Strong understanding of the IT infrastructure and software services landscape.

 Knowledge of IPA solutions and experience in product selling is an added advantage.

 Proven track record of achieving and exceeding sales targets.

 Excellent leadership, relationship-building, negotiation, and communication skills.

 Ability to manage multiple accounts and prioritize tasks effectively.

 Strong analytical and problem-solving skills.