Business Development Associate

Job Title: Business Development Executive

Brand: Eatbay
Company: Pineapp Innovations Pvt. Ltd.
Location: Remote
Working Hours: 2:00 PM – 10:00 PM IST (Aligning with UK Business Hours)

About Us:

Eatbay.co.uk , a brand under Pineapp Innovations Pvt. Ltd., is an innovative food-tech platform designed to simplify the way restaurants reach their customers. We combine technology and strategy to create seamless digital experiences for restaurants and food businesses.

Key Responsibilities:

• Business Development & Client Acquisition
• Identify potential leads and reach out to prospective clients through calls, emails, and online platforms.
• Present and explain Eatbay’s services and platform to prospective clients, addressing their business needs and objectives.
• Client Onboarding & Training
• Guide new clients through the onboarding process.
• Provide comprehensive training to clients on how to use the Eatbay platform effectively.
• Client Support & Relationship Management
• Act as the first point of contact for client queries and support requests.
• Build and maintain strong, long-term relationships with clients.
• Gather client feedback and collaborate with internal teams to enhance platform features.
• Product Development Collaboration
• Actively participate in brainstorming and feedback sessions to contribute ideas for new features, improvements, and enhancements.
• Coordinate with the product team to align client needs with development priorities.
• Digital Presence Management
• Handle and monitor Eatbay’s social media profiles and website content updates.
• Work closely with the marketing team to plan and execute social media campaigns and engagement activities.
• Reporting & Documentation
• Maintain records of client interactions, deals, and updates using CRM tools.
• Prepare regular reports on business development performance and client feedback.

Qualifications & Skills:

• MBA / BBA / Bachelor’s degree in Business Administration, Marketing, or related fields.
• Fluency in English
• Candidates from an IT-related background will be an added advantage.
• Strong communication, negotiation, and presentation skills.
• Ability to understand technical concepts and explain them to non-technical users.
• Basic understanding of social media platforms and website content management.
• Self-motivated, target-driven, and capable of working independently as well as in a team.

Work Timing:

• 2:00 PM to 10:00 PM IST (Aligning with UK Business Hours)

Why Join Us?

• Opportunity to be part of a fast-growing food-tech brand.
• Collaborative work culture with space for innovation and creativity.
• Exposure to international markets and clients.

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,500.00 per month

Benefits:

• Cell phone reimbursement
• Work from home

Work Location: Remote