Credence Global Solutions logo

Business Analyst - RCM

4 years

0 Lacs

pune maharashtra india

Posted:1 day ago| Platform: Linkedin logo

Apply

Skills Required

healthcare management design development workflow technology compliance efficiency deployment engineering drive agile planning flow verification coding analysis automation ui ux testing training documentation scrum jira confluence azure presentation drafting communication ehr ai ml certification pmi data tracking

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Product Owner / Product Manager – RCM Healthcare Tech Products

Location:

Shift:

Experience Required:


About the Role

Product Owner / Product Manager


Key Responsibilities

  • Own the end-to-end lifecycle of RCM workflow products — from ideation and requirements gathering to release and post-deployment optimization.
  • Work closely with stakeholders (operations, compliance, engineering, QA, and clients) to translate business requirements into detailed

    Business Requirement Documents (BRD)

    and

    Functional Specification Documents (FSD)

    .
  • Drive Agile ceremonies including sprint planning, backlog grooming, and sprint reviews; maintain a prioritized and well-defined product backlog.
  • Develop

    user stories, acceptance criteria, and process flow diagrams

    for RCM modules such as Eligibility Verification, Charge Entry, Coding, Payment Posting, Denial Management, and AR Follow-up.
  • Conduct market and competitor analysis to identify emerging trends, opportunities, and process automation possibilities within the RCM space.
  • Collaborate with UI/UX and engineering teams to deliver intuitive, workflow-driven products aligned with healthcare compliance (HIPAA, SOC2, etc.).
  • Define and monitor key product KPIs (adoption, user satisfaction, efficiency gains) and drive continuous improvement.
  • Act as the voice of the customer (operations and client stakeholders) to ensure product design aligns with real-world RCM process needs.
  • Coordinate user acceptance testing (UAT) and assist in training and documentation for product rollouts.



Required Skills & Qualifications

  • Bachelor’s degree

    in Computer Science, Healthcare Administration, or equivalent.

  • 4+ years of total experiencein U.S. Healthcare RCM

    (Provider environment) with at least

    2–3 years in Product Management, Product Ownership, or Product Analysis

    .
  • In-depth understanding of

    RCM processes

    (front-end, mid-cycle, and back-end workflows).
  • Proven experience in

    Agile/Scrum methodologies

    and using tools like

    JIRA, Confluence, or Azure DevOps

    .
  • Strong analytical, documentation, and presentation skills.
  • Experience drafting

    BRDs, FSDs, wireframes, and process flow diagrams

    .

  • Excellent communication and stakeholder management skills, with the ability to work cross-functionally across time zones.

  • Willingness to work in

    U.S. shift hours

    to align with client and product team schedules.



Preferred Qualifications

  • Experience with

    Healthcare technology platforms

    (EHR, PMS, or workflow automation tools).
  • Familiarity with

    AI/ML-enabled RCM solutions

    or process automation frameworks.
  • Certification in

    Agile (CSPO, PSM, or PMI-ACP)

    is a plus.
  • Exposure to

    data analytics

    or

    BI dashboards

    for performance tracking and reporting.

More Jobs at Credence Global Solutions

Executive - Trainer (Collections)

Pune, Maharashtra, India

2.0 - 2.0 yrs
|

Salary: Not disclosed

Customer Service Executive

Pune, Maharashtra, India

5.0 - 5.0 yrs
|

Salary: Not disclosed

Executive - Trainer (RCM)

Pune, Maharashtra, India

2.0 - 2.0 yrs
|

Salary: Not disclosed

Vice President Operations - RCM

Pune, Maharashtra, India

Experience: Not specified

|

Salary: Not disclosed

Executive - Training (RCM)

Pune, Maharashtra, India

Experience: Not specified

|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Credence Global Solutions logo
Credence Global Solutions

RecommendedJobs for You

Credence Global Solutions logo

Business Analyst - RCM

Credence Global Solutions

pune, maharashtra, india

Credence Global Solutions logo

Business Analyst - RCM

Credence Global Solutions

pune, maharashtra, india