Business Analyst

About the job

About Client:

Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media.

Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia.

Job Title : Business Analyst

Key Skills : US Helathcare,

Experience : 6-9 Years

Location: PAN INDIA

Education Qualification : Any Graduation

Work Mode : Hybrid

Employment Type : Contract to Hire

Notice Period : Immediate - 10 Days.

Key Responsibilities:

• Collaborate with cross-functional teams to gather, analyze, and document business requirements.

• Translate business needs into functional specifications and user stories using tools like JIRA.

• Analyze and optimize workflows related to Claims adjudication, Provider data management, and Care Management processes.

• Facilitate workshops and stakeholder meetings to understand pain points and propose automation or system enhancements.

• Work closely with ITS teams to ensure seamless integration of business processes with technological solutions.

Support data mapping, API integration, and extract-transform-load (ETL) processes for healthcare data.

• Ensure compliance with healthcare data standards such as HL7, FHIR, and 508 Accessibility.

• Contribute to Agile ceremonies and manage deliverables across Agile and Waterfall projects.

Required Skills & Experience:

Domain Expertise:

• Solid understanding of US healthcare workflows: Claims lifecycle, Provider onboarding & maintenance, Utilization Management, and Appeals.

• Familiarity with Care Management models and clinical review processes.

Technical Proficiency:

• Experience with healthcare SaaS platforms and multi-tenant architectures.

• Strong knowledge of API integrations, data extracts, and rule-based engines.

• Ability to design and document application workflows and UI wireframes.

• Working knowledge of databases, data dictionaries, and SQL is a plus.

Business Analysis Skills:

• Proficient in creating process maps, use cases, and user stories.

• Skilled in gap analysis, impact assessments, and requirement traceability.

• Experience with JIRA, Confluence, and other BA tools.