Business Analyst

Job Title:

Sr. Business Analyst – Retail / Finance Industry

Location:

Vadodara, Sarabhai Campus

Job Type:

Full-time

Shift Hours:

IST (Aligned with US EST Hours)

At CDT Software and Support, we empower organizations to optimize their business operations and accelerate growth through tailored technology solutions. Our expertise spans across marketing solutions, wholesale business support, CCTV surveillance systems, software development, and dedicated software support. We are committed to delivering robust, high-quality solutions and reliable support, ensuring seamless business operations for our diverse clientele.

We are seeking a dynamic Senior Business Analyst with a strong product mindset and deep domain expertise in the retail or finance software sector. As a key member of our team, you will drive business analysis initiatives, manage and document software requirements, coordinate with project leads, and play a pivotal role in timely and efficient product releases. Proficiency in Agile methodologies and an ability to work independently are essential for success in this role.

• Lead Requirement Gathering: Facilitate discussions with stakeholders to elicit, analyze, and document comprehensive business requirements.
• Documentation: Prepare detailed functional specifications, Business Requirement Documents (BRDs), user stories, and process flow diagrams.
• Cross-functional Coordination: Act as a liaison between development, QA, and business teams to ensure aligned execution.
• Product Release Management: Collaborate with project leads to plan, track, and manage product release cycles.
• Process Improvement: Continuously analyze existing business processes, identify improvement opportunities, and implement strategic solutions.
• Project Tracking: Use JIRA or equivalent Project Management Systems (PMS) to manage requirements, bugs, and progress tracking.
• Communication: Ensure consistent and transparent communication internally and with clients regarding project status, requirements, and changes.
• Product Support: Align business needs with technical solutions, supporting product development planning and execution.
• Reporting: Maintain up-to-date project documentation and generate regular reports for management and stakeholders.

• Retail Software Industry
• Fintech (Finance) Software Industry
• Gaming Software Industry
• eCommerce Software Industry

• Bachelor’s degree in Computer Science, IT, Business, or related field (preferred).
• 4–5 years of experience as a Business Analyst in the IT/software industry.
• Strong expertise in Agile methodologies and related documentation practices.
• Excellent verbal and written communication skills for stakeholder management.
• Experience working with JIRA or similar project management/bug tracking tools.
• Exceptional organizational skills and ability to independently manage multiple priorities.
• Strong analytical thinking and structured problem-solving capabilities.

• Willingness to work in-office at our Vadodara (Sarabhai Campus) location.
• Comfortable working in US EST shift hours (4:00 PM to 12:30 AM IST).