Business Analyst

Position Summary

The Business Analyst is responsible for analyzing business needs, gathering requirements, and supporting the development of solutions that improve processes, products, and systems. This role collaborates with stakeholders, IT teams, and management to ensure business goals are met effectively and efficiently.

Key Responsibilities

1. Requirements Gathering & Documentation

• Work with stakeholders to understand business needs and objectives.
• Gather, document, and analyze business requirements.
• Create BRDs, FRDs, user stories, use cases, and process flows.

2. Data Analysis & Reporting

• Analyze data to identify trends, issues, and improvement opportunities.
• Prepare dashboards and reports using Excel, Power BI, or Tableau.
• Support decision-making through data-driven insights.

3. Process Improvement

• Evaluate current business processes and recommend enhancements.
• Support workflow optimization using Lean, Six Sigma, or Agile methodologies.
• Assist in developing new systems or tools to improve efficiency.

4. Project Coordination

• Collaborate with project managers, developers, QA teams, and stakeholders.
• Participate in sprint planning, daily stand-ups, and project meetings.
• Assist in tracking project progress and resolving blockers.

5. Testing & Validation

• Create test plans and test cases.
• Support UAT (User Acceptance Testing) and validate delivered solutions.
• Ensure requirements align with final project outcomes.

6. Communication & Stakeholder Management

• Act as a liaison between business and technical teams.
• Communicate project updates, risks, and timelines clearly.
• Build strong relationships with internal and external stakeholders.

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, IT, Finance, or related field.
• Strong documentation and requirement-gathering skills.
• Proficiency with tools such as JIRA, Confluence, MS Office, Visio, or Lucidchart.
• Solid understanding of SDLC, Agile, and Waterfall methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.