Branch Sales Manager

Position: Branch Manager – Life Insurance Location: Chennai Department: Sales and Operations (Life Insurance) Reporting To: Regional Manager/Area Manager The role involves leading a sales team, ensuring business growth, and maintaining operational efficiency. The Branch Manager will implement sales strategies, monitor team performance, and ensure customer satisfaction while adhering to regulatory and company standards. Key Responsibilities: 1. Sales and Business Development: • Develop and execute strategies to achieve life insurance sales targets. • Drive customer acquisition through direct sales initiatives and campaigns. • Cross-sell and upsell life insurance products to existing customers. • Identify new market opportunities and promote Spoc’s life insurance offerings. 2. Team Management: • Recruit, train, and manage a team of Sales Executives and Relationship Managers. • Set individual sales targets and monitor team performance. • Conduct regular team meetings to review progress and address challenges. • Provide ongoing coaching, feedback, and skill development for team members. 3. Operational Management: • Oversee end-to-end operations for life insurance policy issuance and renewals. • Ensure accurate documentation and timely premium collections. • Coordinate with the MIS and back-office teams for smooth operations. 4. Customer Relationship Management: • Promote customer-centric initiatives and handle escalations effectively. • Build and maintain long-term relationships with high-net-worth clients. • Gather customer feedback to improve service standards and offerings. Qualifications and Experience: • Bachelor’s degree in any subject Finance, or a related field (MBA preferred). • Minimum of 5 years of experience in life insurance sales, with at least 2 years in a managerial role. • Strong knowledge of life insurance products and IRDAI regulations. • Proven track record in team management and achieving sales targets. Show more Show less