5 - 31 years

4 - 12 Lacs

Posted:1 day ago| Platform: Apna logo

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On-site

Job Type

Full Time

Job Description

A Branch Manager oversees the daily operations of a specific branch within a larger organization, often a financial institution.Their responsibilities include managing staff, ensuring smooth operations, achieving sales targets, handling customer relations, and maintaining profitability. They also play a crucial role in implementing company policies, managing budgets, and ensuring compliance with relevant regulations. Shift: 9 AM to 6 PM Monday to saturday with saturday half day and sunday full fixed week off Education: Graduate Experience: Minimum 5 years Key Responsibilities:  Staff Management: Hiring, training, motivating, and evaluating branch employees. Operations Management: Ensuring the branch runs efficiently, handling daily tasks, and optimizing processes. Sales and Business Development: Setting and achieving sales targets, developing strategies to attract and retain customers, and identifying new business opportunities. Customer Relationship Management: Building and maintaining strong customer relationships, handling customer inquiries and complaints, and ensuring customer satisfaction. Financial Management: Managing budgets, controlling costs, analyzing financial reports, and ensuring profitability. Compliance and Risk Management: Ensuring the branch adheres to company policies, industry standards, and legal regulations. Strategic Planning and Implementation: Developing and executing strategies to achieve branch goals and objectives. Skills Required:  Leadership and Management: The ability to lead, motivate, and manage a team effectively. Communication: Strong verbal and written communication skills for interacting with staff, customers, and other stakeholders. Sales and Business Development: Knowledge of sales techniques and strategies to drive revenue growth. Financial Acumen: Understanding financial statements, budgeting, and cost control. Problem-Solving: Ability to identify and resolve issues efficiently and effectively. Customer Service: Strong customer service orientation to build and maintain positive customer relationships. Technical Skills: Proficiency in relevant software and tools, including CRM, financial management software, and Microsoft Office suite. Strategic Thinking: Ability to analyze market trends and develop strategies for growth. Compliance Knowledge: Understanding of relevant regulations and compliance requirements. In essence, a Branch Manager is a leader, a manager, a salesperson, and a financial expert, all rolled into one.

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