Hiring Branch Sales Manager - Sales - Home loans/ LAP/ Micro LAP for Hyderabad, Jagityal & WarangalJOB OVERVIEW: Identify and execute sales growth opportunities at a local/ area level, driving channel expansion and new account acquisitionQUALIFICATIONS: Graduation or HSC EXPERIENCE: Minimum 1 year in to Sales - HL/ LAP/Micro LAP KEY ROLES & RESPONSIBILITIES Sourcing of New Business from direct source & open Market Builder identification, empanelment & Management Guiding the clients for obtaining loan Collect the document as per the requirement of loan Follow up to customer regarding loan queries To act as a productive resource by meeting targets. To ensure the fulfillment of budgetary expectations of the organization. Maintaining good relationship with Home Finance team ensuring customer satisfaction. Exploring new areas and ways to achieve productivity. Preparing and maintaining MIS report. Flexible for Traveling. Interested candidates with relevant experience can share their CV on sharada.nanna@truhomefinance.inNote: Company name is Truehome Finance, formerly known as Shriram Housing Finance.

EXPERIENCE:1) Minimum 2-3 years of experience in Customer Services (Banking / NBFC sector)2) Candidate should be well versed in Complaints Management and Regulatory complaints 3) Work Experience of handling customers complaints/requests through - Walking CustomerKEY ROLES & RESPONSIBILITIESInteraction with customers through different modes of communication (Including - Walk-in Customers, Emails, and calls) to provide and process information in response to inquiries, complaints, and requests about product and services of Shriram housing Finance. Familiar with Complaints resolution process and specifically dealing with regulatory/Authority complaintsFollowing up with internal departments like Sales, Accounts, IT & Technology, external agenciesfor the closure of the unresolved customer complaints & EscalationsTaking ownership of customer issues and acting as their advocate with internal stakeholdersTarget first time resolutions, timely reply on tickets and ensure the SLA adherenceRetaining existing Customers through effective means of negotiation, offering collateral if any.Maintaining MISBeing updated on new products, product features and services.

Role & responsibilities Responsible for managing credit risks Assessing creditworthiness Making loan decisions Ensuring overall credit portfolio quality Responsible for managing credit policies and risk scoring models Monitoring delinquency. Preferred candidate profile CA candidate - freshers Credit Management and Credit Risk Management skills. Analytical Skills Experience in finance or credit