1135 Branch Operations Jobs - Page 3

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations Grade-E0/M1 Role- Gold Loan Relationship Manager : Ensure Gold Loan targets of the branch are met month on month Ready to move in market and generate Gold loan leads Smooth Process of Gold loan is done at the branch Make sure they maintain good relations at branch level BM / BOM / RM / RO and Service staff Should always be market and Competition savvy 100% maintaining compliance of processing Gold Loan Maintenance of Gold loan Registers at branch level To identify new assayers for the branch Maintain 3 assayers for each branch Proper documentation of Gold loan and see that it has FPT (First Pass) Authorization To maintain Zero NPA of the branch TAT to be maintained while processing the Gold loan or Closure of Gold loan Closure documents to be sent to CPC Chennai within HO specified period . Make sure Weighing machine balance Assayer agreements are renewed on time. JOB REQUIREMENT Graduation is must Good communication skills Should have good convincing skills

CEC Officer - Social Media - Retail Liabilities-Customer Experience Center-Customer Service We are looking for CCU - Social Media - Team-Thane, Interested candidates can apply. Position: Social Media Officer Minimum 18 months of experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

CEC Team Leader - Inbound - Premier-Customer Experience Center-Contact Centre Inbound CEC Team Leader - Inbound - Premier Department- Customer Experience Center Reporting -Relationship CEC Team Manager - Inbound Grade-Team Leader M3/M4 Job Role Responsible for managing a team of 15-18 officers handling inbound calls for Premier Customers (HNI Clients) To Attend the inbound calls of customers and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Graduate Preferably 3-4 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

CEC Team Leader - Inbound - Premier-Customer Experience Center-Contact Centre Inbound CEC Team Leader - Inbound - Premier Department-Customer Experience Center Reporting- Relationship CEC Team Manager - Inbound Grade-Team Leader M3/M4 Job Role Responsible for managing a team of 15-18 officers handling inbound calls for Premier Customers (HNI Clients) To Attend the inbound calls of customers and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Graduate Preferably 3-4 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

: Job TitleSales Manager Premium Banking LocationMumbai, India Role Description Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account. Your experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Acquisition Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell / Transition Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book. Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure their share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM. Your skills and experience In-depth knowledge of Product and Policy Having Good Communication skill Having good negotiation skill Have and understood the market update and knowledge. Having awareness and information about the competition How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleBranch Operation Analyst, Associate LocationMumbai, India Role Description The Branch Operations Analyst is responsible for ensuring timely, complete and accurate processing of relevant information, including performing all relevant controls within own area of responsibility. They undertake time critical, complex or regulated tasks and must ensure the timely escalation of operational, regulatory and other risks to the line manager and functional leads as appropriate. The Branch Operations Analyst may also be responsible for building and managing relationships with the front office and other internal and external parties at an appropriate level, in particular around the more time critical, complex or regulated tasks. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Handling of exports, imports, financing with regards to India regulations. LC issuance, Bank guarantee issuance related to local regulations and adherence to FEMA guidelines. Experience on NBFC funding, Generic financing, trade credits, Pre & post shipment financing Well versed with external benchmark handling of freely convertible currency. Understanding of trade operational reporting, EDPMS,IDPMS, Audit handling. (RBS Tranche III, Compliance testing, GA, Statutory) Training and guiding the team to handle trade products and dealing with back office/vendors for improved TAT and measuring quality. Working with product, legal and compliance on DIM, NPA among other operational handling. Working with customer service and business on requirements from clients and providing solutions. Your skills and experience Having trade experience of around 10 years preferably in Indian banking. Understanding of URDG.UCP,URR,URC,ISBP,ISP, Master circular for exports and imports and guarantees (Reserve Bank of India) Ability to manage high volumes covering regulation checks under any trade finance txn. Team management skills. How well support you

: Job TitleSales Manager Premium Banking LocationPune, India Role Description Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account. Your experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Acquisition Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell / Transition Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book. Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure their share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM. Your skills and experience In-depth knowledge of Product and Policy Having Good Communication skill Having good negotiation skill Have and understood the market update and knowledge. Having awareness and information about the competition How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleSales Coverage Support Analyst, AS LocationBangalore, India Role Description Wealth Management caters to HNI and UHNI clients across spectrum of individuals, NRIs, corporates, Trusts etc. We offer the entire range of banking services, investment products and lending solutions. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Work closely with RMs to manage and grow existing relationships . This involves building a rapport with the clients and understanding their requirements. Managing day to day requirements of clients - account opening, account changes, remittances, bank transfers, KYC, investment related - in mutual funds, PMS, NDPMS, Structures, credit related-loans, OD, LRD etc Regularly speak with clients on their investments, lending and banking requirements. Be a strong back up to the RM to effectively manage the relationships. Support RMs in material /documents required for new client acquisition liase with Product team to prepare presentations, collate reports and data , arrange for pitchbooks and relevant marketing material. Ensure timely completion of internal reporting Oversee Service Assistant desk the desk takes care of the paperwork, liasing with branch, AMCs etc. AMs oversee the day to day working of the desk, training, monitoring, managing leave schedules. Resolve client queries Engage with Compliance, Legal, DIIPL, Midoffice , PCC and other relevant stakeholders wherever needed in order to manage relationships effectively, find solutions to clients needs/queries /transactions etc. Your skills and experience The candidate must be well versed with banking and investment products. If they have knowledge of lending products it will be advantageous. Good communication is essential (verbal and written) Atleast 8 years experience in the financial services industry preferably in wealth management or priority/private banking How well support you

: Job TitlePrivate Banking Advisor LocationMumbai, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Acquisition - Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell - Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention - Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance - Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk,Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualificationrequired is Graduation. Minimum Exp should be 6 12 Years in relevant field. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleBranch Operations - ERT LocationMumbai, India Role Description The Corporate Bank APAC & Branch Operations Embedded Risk Team is responsible for supporting CB APAC Operations with first line operational risk management across Operations. Current activities include pro-active 1st Line operational risk management, active monitoring of the findings portfolio, pro-active remediation of issues and ensuring adherence to regulatory and DB minimum standards. The Embedded Risk Team performs a critical function and joining the team will provide an opportunity to develop analytical, project management and governance skills and build relationships across Operations, Technology, the Corporate Bank business and 2nd and 3rd Line of Defence functions. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Monitoring of the findings portfolio and keep oversight over timely, accurate and complete execution of finding lifecycle events in accordance with the Findings Management methodology to assess the adequacy and effectiveness of internal controls. Partnership with Operations and pro-actively prepare audits to ensure any risks are identified upfront and raised via Self-Identified Issues. Instill a control mind set across the organization, ensuring that control focus is prominent. Proactively question and challenge Operations to identify areas of potential weakness. Establish and maintain strong relationships with Operations teams and its management to build an effective partnership to reduce operational risks across the organization. Train and Promote control cultureFoster control capability and accountability across line Business. Support risk based incident reviews. Coordinate with Line teams to perform Control self assessments / Transaction testing (Risk base appraoch.) Your skills and experience Strong skillset in Governance, Risk Identification and with an exposure to control practices and change Good understanding of front to back processes and applications, ideally in payments and end to end Corporate Bank Operations and Management 2nd Line of Defense or Audit experience preferred Strong analytical skills, high attention to detail, solid organizational and interpersonal skills, and innovative mind-set Ability to remain objective and to independently raise areas of operational risk exposure, while maintaining an effective working relationship with the line and other areas within DB. How well support you

: Job Title - Private Banking Advisor Location Noida Role Description Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account. Candidate experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Acquisition - Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell / Transition - Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book. Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure their share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition Retention - Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance - Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM. Your skills and experience In-depth knowledge of Product and Policy Having Good Communication skill Having good negotiation skill Have and understood the market update and knowledge. Having awareness and information about the competition How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleTFL Trade, NCT LocationBangalore, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Handle the day to day processing of Collections, Letter of credit and Bank Guarantees as part of trade operation team in Delivery Hub, to meet agreed customer service level agreements and review outstanding transactions. Manage and ensure compliance (KOP, Ops manual etc.) with internal policies and audit and regulatory requirements Support and achieve excellent partnership with branch operations, and respective sales staff Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: The Branch Operations Analyst is responsible for ensuring timely, complete and accurate processing of relevant information, including performing all relevant controls within own area of responsibility. They undertake time critical, complex or regulated tasks and must ensure the timely escalation of operational, regulatory and other risks to the line manager and functional leads as appropriate. The Branch Operations Analyst may also be responsible for building and managing relationships with the front office and other internal and external parties at an appropriate level, in particular around the more time critical, complex or regulated tasks. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

CEC Officer-Correspondence-Credit Cards-Customer Experience Center-Customer Service Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Banking Background preferred

The Office Support Executive ensures smooth daily operations by managing administrative tasks, organizing records, and coordinating with vendors for office supplies and services. They assist in tracking expenses, processing reimbursements, and maintaining financial records. The role includes front desk management, greeting visitors, handling calls, and maintaining a clean and organized workspace. Additionally, they support event coordination and assist HR with documentation, attendance tracking, and onboarding processes. Data entry and reporting tasks are also part of their responsibilities, ensuring accuracy and efficiency in business operations. Their contributions help maintain an organized and productive work environment.

We are looking for a motivated and enthusiastic Graduate Trainee to join our team As a Graduate Trainee, you will gain hands-on experience in various departments, contributing to key projects while learning about the company s operations This is an excellent opportunity for recent graduates to develop skills and knowledge to kick-start their career in a dynamic environment Requirements : B.com Graduate

JD Manage branch operations & staff Ensure compliance with company policies & procedures Oversee freight forwarding activities at branch level Drive biz growth through strategic planning & execution Apply via:https://jobs.quiphire.in/open-profiles

IndusInd Bank Job Description Job title: Branch Head Grade Band: JM/MM Location: Kuchaman, Udaipur BU/Function: CFD-COMMERCIAL VEHICLE, CV-BH Reports to: Hub Head Commercial vehicle Role Details The Branch Head for Commercial Vehicle Finance will be responsible for leading and managing the branch operations with a focus on commercial vehicle financing, ensuring business growth, and maintaining portfolio quality in the assigned region. Overall Job Description Business Development & Sales Lead and develop a high-performing team to achieve business targets in commercial vehicle financing Establish and maintain strong relationships with vehicle dealers, fleet operators, and other key stakeholders Identify and capitalize on business opportunities within the assigned territory Monitor market trends and competitor activities to maintain competitive advantage Operations Management Oversee day-to-day branch operations ensuring compliance with bank policies and procedures Manage end-to-end loan processing, from sourcing to disbursement Ensure proper documentation and verification processes are followed Monitor and maintain portfolio quality with focus on minimizing NPAs Team Leadership Lead, mentor, and develop team members to ensure high performance Conduct regular team meetings and performance reviews Ensure proper training and development of team members Create a positive work environment promoting teamwork and collaboration Risk Management Implement risk management practices as per bank guidelines Ensure proper credit assessment and due diligence Monitor portfolio quality and take preventive measures to control delinquency Ensure compliance with regulatory requirements and bank policies Relationship Management Build and maintain relationships with key stakeholders including dealers, customers, and industry partners Represent the bank at relevant industry forums and events Handle escalations and ensure high customer satisfaction levels Education and Work Experience Requirements: EDUCATION Essential requirement: Graduate Preferred: Exposure in Commercial vehicle segment WORK EXPERIENCE Essential requirement: 5 + years Preferred: 8 + years Any specific requirements Graduate/Post-Graduate degree in relevant field Minimum 5-7 years of experience in commercial vehicle financing Strong understanding of the commercial vehicle industry and local market Excellent leadership and team management skills Strong analytical and decision-making abilities Good communication and relationship management skills Desired Behavioral / Functional Traits Strategic thinking and business acumen Leadership and people management Risk assessment and management Negotiation skills Problem-solving ability Customer orientation Communication and interpersonal skills Compensation Range –Up to 8 Lakhs Age Range – upto 39 years Kindly send your updated resumes on anuj.kansal@indusind.com (mail subject should be Branch Head - location)

Responsibilities Identify high transacting customers and reduce the transactions of these customers. Identify Depleting customers and control them Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Executing of funds transfer/ FD closure / Account Closure Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments. Ensure highest level of customer service. Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area PLEASE NOTE GRADUDATION IS MANDATORY AND WE ARE LOOKING FOR EXPERIENCE LOCAL CANDIDATES ONLY

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations Job Role: To develop sourcing channels for generating leads of Gold loans. Business Planning & development i.e. Tie-up with Dealers, DSAs & Brokers to generate leads for Gold loans Work closely with branch channel to drive Gold loans. Maintaining the Profitability of Business, Achievement of the Business Targets. Implement sales promotional activities as per bank norms, ensuring increment of sales in terms of volume and value. To ensure the availability and awareness of our product in every potential area of the market. Conduct retail activities to increase brand visibility and increase customer contact points.

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations Job Role: To develop sourcing channels for generating leads of Gold loans. Business Planning & development i.e. Tie-up with Dealers, DSAs & Brokers to generate leads for Gold loans Work closely with branch channel to drive Gold loans. Maintaining the Profitability of Business, Achievement of the Business Targets. Implement sales promotional activities as per bank norms, ensuring increment of sales in terms of volume and value. To ensure the availability and awareness of our product in every potential area of the market. Conduct retail activities to increase brand visibility and increase customer contact points.

J D - Relationship Manager Handle current portfolio of Small Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.

Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks. Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable. Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

JD for - Relationship Manager 3-4 years of experience Tractor loan Sales Capable for infant resolution and Cross sale like Tractor , Gold Loan, life and general insurance Collection and infant resolution capabilities.

Job Title Sales Team Member Business Correspondent Job Profile: Role will be a Combination of Relation Manager & sales officer. Be part of fastest growing sales channel in financial services industry. As part of sales job, incumbent is required to do field work Job involves sourcing & nurturing of village by building relationship & cross selling Assest & liability products and investment products. He/She would be the bridge between the village and the bank branch. Managing & acquiring additional incremental customers from that particular village cluster for the bank. Though references/cold calling. Eligibility: Preferred Qualification: Graduate.