2196 Branch Operations Jobs - Page 2

Responsibilities: * Manage branch operations: open/close, cash handling, customer service. * Ensure compliance with policies & procedures: security protocols, risk management. Provident fund Health insurance

Tata AIA Life Insurance Company Ltd. is looking for Branch Manager - Agency Sales to join our dynamic team and embark on a rewarding career journey Managing and overseeing all aspects of the branch's operations, including sales, customer service, and daily operations Setting performance goals and targets for employees and ensuring that they are met Managing and developing a team of employees, providing feedback, coaching, and development opportunities as necessary Developing and implementing sales strategies to meet revenue targets and drive growth Building and maintaining relationships with customers and stakeholders, including local businesses and community groups Ensuring that the branch is compliant with all relevant laws, regulations, and industry standards Managing budgets and resources effectively, ensuring that expenses are within budgetary constraints Identifying and implementing process improvements to increase efficiency and productivity Monitoring and analyzing key performance indicators (KPIs) to identify areas for improvement and make data-driven decisions Collaborating with other departments and senior management to ensure that the branch's goals align with the company's overall strategy and objectives Excellent Leadership, communication and interpersonal skills

We are hiring Branch Manager for NBFC Bank Location: Bijapur

About the Role: We are looking for a proactive and dynamic Branch Manager to lead our Mumbai branch operations . The ideal candidate will be responsible for managing daily operations, driving sales growth, handling client relationships, overseeing payment collections, and ensuring service quality. This role reports directly to the Regional Manager/COO and is critical to the branch's performance and customer satisfaction. Key Responsibilities: Sales & Revenue Growth: Generate leads, meet sales targets, manage key client accounts. Operational Oversight: Ensure smooth daily operations and adherence to SOPs. Payment Collection & Finance: Oversee client billing and ensure timely collections. Team Management: Supervise branch staff, conduct performance reviews, and ensure accountability. Customer Experience: Address escalations and ensure client satisfaction. Reporting & Coordination: Submit timely sales and ops reports to regional leadership. Requirements: Education: Any graduate degree (Business/Management preferred) Experience: 8+ years in branch operations, service, or sales functions Skills: Team leadership, customer service, Excel, CRM tools, communication Language: Proficiency in English and Hindi (Marathi is a plus)

Walk-in Drive Details: Date: 05 -August - 2025 Day: Tuesday Time: 10 AM to 4PM Address: IIFL Finance Ltd. No B2/309, Vikas Khand Gomti Nagar Lucknow, Uttar Pradesh - 226010 India Location: Lucknow - (U.P.) Contact Person: Mr. Satish Kumar Shukla & Yash Srivastava - 9451894285 / 9321273429 Job Title / Designation - Gold Appraiser Job Description - To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration. Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business. Ensure to call customers as per CRM leads and update in the system. Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers. Drive cross-sell of other financial products to existing customers. Ensure strong follow up for interest collections to keep NPAs in control. Job Title / Designation - Customer Care Executives Job Description - Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL. Verify customers KYC & complete online registration. Provide after sales service to existing customers and obtain references from them to increase customer base. Provide good customer service experience while pledging / releasing /interest payment transactions etc. Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers. Drive cross-sell of other financial products to existing customers. Adhere to standard operating procedure of the organization and maintain all important registers at branch level. Ensure strong follow up for interest collections to keep NPAs in control .

Dynamic Regional Head with 15+ years of preschool n childcare experience managing branches. Proven track record in team building, strategic planning, corporate tie-ups n setups, escalation handling, and driving operational excellence. Strong leadership and integrity. Apply only with experience letter and references from heads.Manage and provide strategic direction for a region of preschool and childcare centers. Oversee all aspects of branch operations, including curriculum implementation, staff development, and budget management. Build and lead high-performing teams, fostering a positive and collaborative work environment. Develop and implement strategic plans to achieve regional growth and enrollment goals. Secure and manage corporate partnerships and collaborations. Effectively handle escalations and ensure timely resolution of any issues. Drive continuous improvement and operational excellence across all branches. Uphold strong ethical standards and demonstrate impeccable integrity in all interactions.

We are looking for a highly skilled and experienced professional to join our team as an Officer in Retail Branch Operations - Housing - Branch Operations. The ideal candidate will have 6-7 years of experience in the banking industry, preferably with TATA CAPITAL LIMITED. Roles and Responsibility Manage and oversee daily retail branch operations, ensuring efficient and effective service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives and goals. Analyze and resolve complex operational issues, providing solutions and alternatives. Train and guide junior staff members to improve their skills and knowledge. Maintain accurate records and reports, ensuring compliance with regulatory requirements. Job Requirements Strong understanding of banking operations, including housing and retail branch management. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Proficient in MS Office and other relevant software applications. Ability to analyze data and make informed decisions to drive business growth. Strong problem-solving and critical thinking skills, with attention to detail and accuracy. Experience working in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi Punjabi

Core Responsibilities: Manage the credit underwriting function of branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit Managers and sales team. Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. Individually Underwrite proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. Review and assess loan applications within defined guidelines send by team and accordingly take decision or recommend for approval to higher authorities. Study , Analysis & interpretation of legal & technical reports. Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. Manage Credit Managers & CPA team (Recruitment of CPA & managing all day to day activities of CM & CPA) Effectively Manage & upskill Credit Managers /CPA along with allocation of workload. Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Audit Compliance on all aspects stipulated by corporate office and regulatory compliance. Vendor Management Vendor Empanelment as per business requirement & vendor Review on periodic basis. Various MIS as per the requirement of Corporate office. Desired Experience Minimum 6 to 8 years in the field. Graduate Yes Masters/Postgraduate Yes Certifications CA Location - Mumbai,Delhi / NCR,Pune,Bangalore,Hyderabad,Chennai

Role & responsibilities Manage Service & Operations of Flagship Branch. Review Branch Operations Reports and Control Reports. Responsible for updating regulatory display items for the branch. Maintain good Branch Service Index (Service Standards Score Card) & Branch Health Score Card (Operations Score Card) on Monthly basis. Track & Close Attachment Orders and Regulatory Notices i.e. receiving Notices Arranging required data & submission to the Authority in prescribed timelines. Track & close CRM for the Branch (virtual queries/complaint resolution & Leads assignment & closures) Co-ordination with Operating Agencies and Branches on day-to-day basis. Quality check for all Financial (FD RD Account opening) and Non-Financial (accounts maintenance) instructions to ensure quick processing at Back-end. Track Branch Leads, allocation and closure to participate in Branch Book improvement & profitability. Efficient management of Teller Counter for Cash & Non Cash Transactions. Efficient Lobby Management for Service related requirements of Branch Customers. Submission of Cash & Non Cash reporting

To underwrite mortgage business and manage the portfolio in assigned branch/location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems o Exceed service quality standards and strive for continuous process improvement o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team. o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Qualification Graduate, Masters/Post Graduate Certifications CA/MBA (Preferable) Location - Mumbai,Delhi / NCR,Pune,Bangalore,Hyderabad,Chennai

We are hiring experienced and result-oriented Branch Managers for a leading private sector bank. This is an excellent opportunity to lead a branch, drive business growth, and manage retail liability products. Key Responsibilities: Manage overall branch operations and profitability Drive sales of retail liability products including CASA, term deposits, and cross-sell Ensure high customer satisfaction and service standards Lead and motivate the branch team to achieve targets Maintain regulatory compliance and audit readiness

As a Branch Executive at Arthtark Mutual Fund Distributors LLP, located in Ratlam, you will be responsible for managing the day-to-day operations of the branch. Your main duties will include ensuring compliance with regulatory requirements, providing exceptional customer service, and overseeing client inquiries. Additionally, you will be tasked with processing transactions, generating reports, and contributing to the development and execution of marketing strategies. To excel in this role, you should possess excellent client management and customer service skills. A strong understanding of financial products and regulatory compliance is essential. Previous experience in branch operations and staff management will be beneficial, along with the ability to devise and implement effective marketing strategies. Your communication and interpersonal skills should be top-notch, and you must be proficient in report generation and analysis. While a Bachelor's degree in Finance, Business Administration, or a related field is preferred, relevant experience in the financial services industry will be advantageous. Your organizational and multitasking abilities will play a key role in successfully fulfilling the responsibilities of this position.,

Roles & Responsibility Manage Service & Operations of Flagship Branch. Review Branch Operations Reports and Control Reports. Responsible for updating regulatory display items for the branch. Maintain good Branch Service Index (Service Standards Score Card) & Branch Health Score Card (Operations Score Card) on Monthly basis. Track & Close Attachment Orders and Regulatory Notices i.e. receiving Notices Arranging required data & submission to the Authority in prescribed timelines. Track & close CRM for the Branch (virtual queries/complaint resolution & Leads assignment & closures) Co-ordination with Operating Agencies and Branches on day-to-day basis. Quality check for all Financial (FD RD Account opening) and Non-Financial (accounts maintenance) instructions to ensure quick processing at Back-end. Track Branch Leads, allocation and closure to participate in Branch Book improvement & profitability. Efficient management of Teller Counter for Cash & Non Cash Transactions. Efficient Lobby Management for Service related requirements of Branch Customers. Submission of Cash & Non Cash reporting for the Branch on time & ensure frequent monitoring of all over-aged cases (deferrals, TODs etc.

who handles routine financial transactions and provides basic banking information to customers. They are responsible for processing deposits, withdrawals, loan payments, and other transactions while maintaining accuracy 2025 PASSOUT NOT ALLOWED Required Candidate profile 10th Percentage: 40% (Min) 12th Percentage: 40% (Min) Graduation Percentage: 40% Min Mode of Education: 10th, 12th & Graduation in Any Mode Age should be below 26years 2025 PASSOUT NOT ALLOWED

Role Description This is a full-time on-site role for a Cluster Manager, located in Hyderbad. The Cluster Manager will be responsible for overseeing multiple store locations, ensuring operational efficiency and adherence to health and safety standards. Daily tasks include staff management, inventory control, process optimization, and customer service excellence. The Cluster Manager will also implement strategic plans to increase productivity and profitability across the cluster. Qualifications Experience in staff management and leadership skills Knowledge of inventory control and supply chain management Ability to optimize processes and improve operational efficiency Strong customer service skills and a focus on customer satisfaction Excellent communication and interpersonal skills Proven ability to manage budgets and financial planning Experience in the food and beverage industry is a plus Bachelor's degree in Business Management, Hospitality, or related field

To improve Centre Revenue. Error Free Registration, Reports Follow Up, Painless Collection. Maintain Centre Opening & Monitoring Staff Attendances. To give Error less reports. Maintaining the PSC, DBP, MC & Procalling trackers. Manage escalated feedback from stakeholders. Manage and monitor the overall performance of the center. Maintain and improve mechanisms for center activities, including surveying and measuring the operations, process, outcomes, and profitability and disseminate feedback to the appropriate internal entities. Developing plans for the centres progress and growth. Maintain overall centre responsibility for performing all duties in compliance with related legal, regulations, professional duties, responsibilities, and obligations. Role & responsibilities Preferred candidate profile

To underwrite mortgage business and manage the portfolio in assigned branch/location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems o Exceed service quality standards and strive for continuous process improvement o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team. o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Qualification : Graduate, Masters/Post Graduate Certifications : CA/MBA (Preferable) Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-11 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with cross-functional teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

Business Growth & Client Acquisition,Target Achievement & Reporting, Client Relationship Management,Branch Operations Management, Recruitment and Talent Acquisition Compliance and Legal Oversight

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-11 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with cross-functional teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-11 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with cross-functional teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-11 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with cross-functional teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-11 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with cross-functional teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-11 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with cross-functional teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.