Branch Manager

Position Overview

We are seeking dynamic and performance-driven Branch Managers to lead our operations in Bangalore, Ahmedabad, and Guwahati. The ideal candidate will be responsible for managing daily branch activities, building business pipelines, maintaining operational efficiency, and ensuring excellent customer service.

Key Responsibilities

Branch Operations & Administration

• Oversee day-to-day operations and ensure adherence to SOPs and company standards.
• Manage manpower planning, shift scheduling, inventory control, and overall resource utilization.

Team Leadership & Performance

• Lead, motivate, and mentor the local team (sales, service & technical staff).
• Drive performance reviews, training programs, and development initiatives.

Sales & Revenue Growth

• Achieve monthly revenue targets and KPI benchmarks.
• Develop and implement local marketing campaigns, customer acquisition strategies, and upselling techniques.
• Convert walk-ins, leads, and corporate clients into long-term relationships.

Customer Experience

• Maintain exceptional service quality and manage customer complaints effectively.
• Conduct regular audits of customer feedback and implement improvement plans.

Reporting & Coordination

• Prepare daily/weekly/monthly performance and financial reports.
• Coordinate with HO departments (Franchise, Sales, Marketing, HR & Technical Support).

Qualifications & Skills

✅ Bachelor’s degree in Business Management, Automotive Engineering, or related field. MBA is a plus.
✅ Minimum 3 years of experience in a managerial role (automotive, retail, or service sector preferred).✅ Strong leadership and interpersonal communication skills.✅ Proficient in MS Office, CRM tools, and business reporting.✅ Ability to work under pressure, multi-task, and meet performance targets.

Salary & Benefits

• Competitive Salary (Based on experience and location)
• Incentive & Bonus Structure
• Travel Allowances & Mobile Reimbursement
• Performance-based Growth Opportunities
• Training & Certification Programs from Lords of Detailing Academy

Job Types: Full-time, Permanent

Pay: ₹15,688.19 - ₹59,576.92 per month

Benefits:

• Internet reimbursement

Work Location: In person