PANACHAMOOTTIL HONDA

22 Job openings at PANACHAMOOTTIL HONDA
Service In charge Kollam, Kerala 2 years INR 2.16 - 3.0 Lacs P.A. On-site Full Time

Supervise and coordinate the activities of the service department. Manage service bookings and ensure timely delivery of serviced vehicles. Maintain high standards of customer service and handle customer complaints effectively. Monitor the quality of repair and maintenance work carried out by the technicians. Ensure all job cards are properly created and closed with accurate billing. Coordinate with spare parts department for availability and timely delivery of parts. Implement and monitor standard operating procedures and service protocols. Train and guide service advisors and technicians. Prepare daily, weekly, and monthly service performance reports. Achieve service revenue and customer satisfaction targets. Ensure compliance with safety and manufacturer standards. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Two Wheeler: 2 years (Required) Work Location: In person

Service In charge Kollam 0 years INR 2.16 - 3.0 Lacs P.A. On-site Part Time

Service Manager Kollam 5 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

Oversee the complete operations of the service department, including workshop and customer service. Manage and supervise the team of service advisors, technicians, and support staff. Plan and implement strategies to achieve service revenue targets and profitability. Ensure timely and quality servicing and repairs of two-wheelers. Monitor daily job cards, work allocation, billing, and job closure processes. Maintain high customer satisfaction scores and handle escalated service complaints effectively. Coordinate with the spare parts department to ensure availability of parts. Ensure adherence to manufacturer guidelines and standard operating procedures (SOPs). Implement regular training and skill development for the service team. Prepare and analyze daily, weekly, and monthly service performance reports. Ensure cleanliness, safety, and compliance in the workshop environment. Work closely with the sales team to drive customer retention and post-sales service. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Two Wheeler: 5 years (Required) Work Location: In person

Senior Sales Executive Kollam 2 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Attend to walk-in customers and understand their vehicle requirements. Promote and sell two-wheeler models based on customer needs and showroom inventory. Achieve monthly and annual sales targets set by the management. Follow up with prospective customers through calls, messages, and visits. Assist customers with financing options, documentation, insurance, and registration processes. Coordinate with the delivery team to ensure timely and smooth handover of vehicles. Maintain accurate records of enquiries, test rides, follow-ups, and sales closures. Stay updated on product knowledge, offers, and competitor models. Build and maintain strong relationships with customers to encourage referrals and repeat business. Train and support junior sales executives, when required. Participate in showroom events, roadshows, and marketing campaigns. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Experience: Sales : 2 years (Required) Work Location: In person Speak with the employer +91 8943344753

Customer Relation Executive Kollam, Kerala 1 years INR 1.44 - 1.8 Lacs P.A. On-site Full Time

We are looking for a dedicated and well-spoken Customer Relation Executive (CRE) to manage telephonic interactions with customers for both Sales and Service departments in our two-wheeler dealership. The role involves making outbound calls, achieving daily call targets, and ensuring excellent customer engagement and follow-up. Sales-Related Tasks: Make outbound calls to potential customers for vehicle inquiries. Share product details, offers, and finance/insurance options over the phone. Follow up on leads, inquiries, and test ride confirmations. Update lead status and maintain CRM records accurately. Service-Related Tasks: Call existing customers to schedule regular vehicle servicing. Remind customers about due services, free service schedules, and insurance renewals. Conduct follow-up calls post-service for feedback and satisfaction. Record customer complaints (if any) and coordinate with the service team for resolution. Daily & Weekly Goals: Achieve daily call targets (as assigned by the team leader). Ensure a high level of customer satisfaction in all interactions. Maintain timely and accurate records of calls and customer responses. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Required) Experience: Call center: 1 year (Required) Work Location: In person

Service Advisor Kollam, Kerala 3 years INR 1.44 - 1.68 Lacs P.A. On-site Full Time

Branch: Bharanikavu Key Responsibilities: Customer Handling Greet customers professionally and understand their service needs. Listen to and record customer complaints or requests accurately. Provide service-related advice and guidance. Job Card Preparation & Estimation Create job cards with all necessary details. Provide accurate cost and time estimates for repairs and maintenance. Coordination with Workshop Liaise between customers and technicians to ensure smooth job flow. Track work progress and update customers. Upselling & Cross-selling Recommend additional services or products for better vehicle performance. Quality Check & Delivery Ensure quality checks before delivery. Explain the work done to the customer during delivery. Customer Relationship Management Follow up with customers after service to ensure satisfaction. Handle complaints promptly and professionally. Documentation & Reports Maintain accurate service records. Submit daily/weekly service reports to the Service Manager. Qualifications & Skills: Diploma/ITI/Graduation in Automobile or Mechanical Engineering preferred. 1–3 years of experience as a Service Advisor (two-wheeler experience preferred). Strong communication and interpersonal skills. Technical knowledge of two-wheeler. Customer service orientation with problem-solving ability. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Service Advisor Not specified 1 - 3 years INR 1.44 - 1.68 Lacs P.A. On-site Full Time

Branch: Bharanikavu Key Responsibilities: Customer Handling Greet customers professionally and understand their service needs. Listen to and record customer complaints or requests accurately. Provide service-related advice and guidance. Job Card Preparation & Estimation Create job cards with all necessary details. Provide accurate cost and time estimates for repairs and maintenance. Coordination with Workshop Liaise between customers and technicians to ensure smooth job flow. Track work progress and update customers. Upselling & Cross-selling Recommend additional services or products for better vehicle performance. Quality Check & Delivery Ensure quality checks before delivery. Explain the work done to the customer during delivery. Customer Relationship Management Follow up with customers after service to ensure satisfaction. Handle complaints promptly and professionally. Documentation & Reports Maintain accurate service records. Submit daily/weekly service reports to the Service Manager. Qualifications & Skills: Diploma/ITI/Graduation in Automobile or Mechanical Engineering preferred. 1–3 years of experience as a Service Advisor (two-wheeler experience preferred). Strong communication and interpersonal skills. Technical knowledge of two-wheeler. Customer service orientation with problem-solving ability. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Sales Executive Kollam 1 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Key Responsibilities: Customer Interaction Greet and assist walk-in customers in the showroom. Understand customer needs and recommend suitable two-wheeler models. Explain product features, specifications, finance schemes, and offers. Sales & Targets Achieve monthly and quarterly sales targets set by the management. Conduct follow-ups with potential customers through calls, messages, and visits. Convert inquiries into sales through effective communication and persuasion. Documentation Assist customers with loan, insurance, and registration processes. Ensure proper documentation for each sale as per company policy. Product Knowledge & Market Awareness Stay updated on product range, features, and competitor offerings. Share feedback on customer preferences and market trends with the management. Events & Promotions Participate in marketing events, roadshows, and promotional campaigns. Support the team in generating leads and expanding customer base. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Kollam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Campaign Management: 1 year (Preferred) Sales: 1 year (Preferred) Management: 1 year (Preferred) Work Location: In person

Digital Marketing Executive Kollam, Kerala 0 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Job Purpose: To plan, execute, and monitor digital marketing activities for the two-wheeler dealership to increase brand visibility, generate leads, and support sales and service promotions. Key Responsibilities: Digital Campaigns & Promotions Plan and run social media campaigns (Facebook, Instagram, YouTube, etc.). Create and schedule engaging posts, stories, and reels aligned with promotions and offers. Manage paid ads (Google Ads, Meta Ads) to generate leads. Content Creation & Branding Coordinate with creative team/vendors for designing posters, videos, and banners. Ensure all showroom creatives (digital and print) are updated as per brand norms . Oversee timely updates of hoardings and confirm compliance with promotional campaigns. Work on festive campaigns, launch promotions, and local engagement activities. Lead Generation & CRM Generate online leads and ensure timely sharing with sales/service teams. Track, monitor, and report lead conversion status. Handle WhatsApp campaigns, SMS blasts, and emailers. Website & SEO Manage updates on dealership website/microsite. Work on SEO and Google My Business to improve online visibility. Monitoring & Reporting Track performance of campaigns, ad spends, and engagement metrics. Submit monthly reports on activities, performance, and ROI. Suggest strategies for continuous improvement. Qualifications & Skills: Bachelor’s degree in Marketing/Communication/Business or relevant field. Knowledge of social media platforms, SEO, SEM, and Google Analytics. Basic design knowledge (Canva/Photoshop) preferred. Strong communication and creative thinking skills. Ability to work in a fast-paced, target-driven environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Digital Marketing Executive Kollam 0 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Job Purpose: To plan, execute, and monitor digital marketing activities for the two-wheeler dealership to increase brand visibility, generate leads, and support sales and service promotions. Key Responsibilities: Digital Campaigns & Promotions Plan and run social media campaigns (Facebook, Instagram, YouTube, etc.). Create and schedule engaging posts, stories, and reels aligned with promotions and offers. Manage paid ads (Google Ads, Meta Ads) to generate leads. Content Creation & Branding Coordinate with creative team/vendors for designing posters, videos, and banners. Ensure all showroom creatives (digital and print) are updated as per brand norms . Oversee timely updates of hoardings and confirm compliance with promotional campaigns. Work on festive campaigns, launch promotions, and local engagement activities. Lead Generation & CRM Generate online leads and ensure timely sharing with sales/service teams. Track, monitor, and report lead conversion status. Handle WhatsApp campaigns, SMS blasts, and emailers. Website & SEO Manage updates on dealership website/microsite. Work on SEO and Google My Business to improve online visibility. Monitoring & Reporting Track performance of campaigns, ad spends, and engagement metrics. Submit monthly reports on activities, performance, and ROI. Suggest strategies for continuous improvement. Qualifications & Skills: Bachelor’s degree in Marketing/Communication/Business or relevant field. Knowledge of social media platforms, SEO, SEM, and Google Analytics. Basic design knowledge (Canva/Photoshop) preferred. Strong communication and creative thinking skills. Ability to work in a fast-paced, target-driven environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Sales Team Leader kollam 3 - 5 years INR 2.16 - 3.0 Lacs P.A. On-site Full Time

Job Summary: The Sales Team Leader will be responsible for guiding and motivating the sales team to achieve showroom sales targets, deliver excellent customer experience, and maintain showroom discipline. The role demands strong leadership, product knowledge, and customer-handling skills in the two-wheeler industry. Key Responsibilities: Lead, supervise, and support the sales team to achieve monthly/quarterly sales targets. Assign daily/weekly sales goals to Sales Executives and track performance. Ensure effective customer engagement – product demonstration, test rides, financing, and closing sales. Monitor and maintain proper vehicle display, showroom ambience, and branding activities. Assist in handling customer escalations and ensure customer satisfaction. Conduct regular sales meetings, training, and motivation sessions for the team. Coordinate with finance and insurance partners to ensure smooth processing. Maintain sales reports, customer records, and provide updates to management. Ensure team adherence to grooming standards, company policies, and showroom discipline. Drive promotional campaigns and local marketing initiatives to boost sales. Qualifications & Skills: Graduate/Diploma in Business, Marketing, or related field (preferred). 3–5 years of sales experience in the two-wheeler/automobile sector. Proven leadership skills with ability to manage and motivate a sales team. Strong communication, negotiation, and interpersonal skills. Good knowledge of two-wheeler products, financing, and sales process. Proficiency in MS Office and CRM tools. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Branch Manager kollam 5 - 8 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

Opening at : Bharanikavu, Enathu Age: 25 to 40 Job Summary: The Branch Manager will be responsible for overseeing the overall operations of the two-wheeler showroom, including sales, service, customer satisfaction, staff management, and profitability. This role requires strong leadership, operational expertise, and customer relationship management to achieve business growth and ensure smooth branch functioning. Key Responsibilities: Manage day-to-day operations of the branch (Sales, Service, Spares, and Administration). Achieve monthly sales and service targets to ensure branch profitability. Supervise and guide the sales, service, and support teams for optimal performance. Ensure excellent customer satisfaction through quality service and complaint resolution. Plan and execute local marketing activities, promotional campaigns, and events. Oversee inventory management for vehicles, spares, and accessories. Ensure showroom discipline, grooming, and compliance with company policies. Coordinate with finance and insurance partners for smooth business operations. Recruit, train, and motivate branch staff to improve efficiency and performance. Monitor financial performance, prepare reports, and update management regularly. Ensure all statutory compliances (RTO, insurance, PF/ESI, GST, etc.) are properly maintained. Uphold the brand’s reputation and represent the company at the branch level. Qualifications & Skills: Graduate/Post-Graduate in Business/Automobile/Management. 5–8 years of experience in the automobile/two-wheeler industry (with at least 2 years in a leadership role). Strong leadership, decision-making, and problem-solving skills. Excellent communication and customer-handling abilities. Knowledge of sales, service, finance, insurance, and spare parts operations. Proficiency in MS Office and dealership management systems (DMS/CRM). Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Senior leadership: 2 years (Preferred) Work Location: In person

Customer Relationship Manager kollam 0 years INR 2.16 - 3.0 Lacs P.A. On-site Full Time

Customer Relationship Manager – Job Responsibilities As the Customer Relationship Manager , you will be responsible for building and maintaining strong customer relationships, ensuring customer satisfaction, and supporting business growth through effective communication and service. Your key responsibilities include: Customer Engagement & Retention Act as the primary point of contact for all customer interactions, both pre- and post-sales. Ensure timely follow-up with customers for feedback, service reminders, and retention activities. Build long-term relationships to enhance customer loyalty and repeat business. Lead & Enquiry Management Manage and track all customer enquiries, test ride leads, and showroom walk-ins. Ensure proper follow-up and timely closure of leads in coordination with the sales team. Maintain an updated customer database in the CRM system. Customer Feedback & Issue Resolution Collect and document customer feedback regularly. Address and resolve customer complaints promptly and professionally, escalating unresolved issues to the concerned departments. Monitor satisfaction levels and take proactive steps to improve overall customer experience. Service Coordination Coordinate with the service department for booking, delivery, and follow-ups. Ensure periodic service reminders, extended warranty communication, and service camp promotions are effectively executed. Event & Campaign Management Support customer engagement programs, events, and campaigns to drive brand loyalty. Participate in marketing activities, delivery ceremonies, and promotional initiatives. Reporting & MIS Prepare and share regular reports on customer feedback, complaint trends, and retention performance. Provide actionable insights to management to improve customer satisfaction and business performance. Compliance & Process Adherence Ensure adherence to OEM guidelines and dealership standards for customer handling. Follow internal processes, documentation, and reporting protocols diligently. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 8943344753

Senior Account Manager kollam 0 years INR 3.6 - 4.8 Lacs P.A. On-site Full Time

As a Senior Accounts Manager , you will be responsible for managing the financial operations of the organization, ensuring accurate accounting, compliance, and timely reporting. Your key responsibilities include: Financial Management & Reporting Oversee the preparation of monthly, quarterly, and annual financial statements. Ensure accurate and timely reporting of financial performance to management. Monitor budgets, forecasts, and financial targets, and provide insights for decision-making. Accounts Payable & Receivable Supervise the accounts payable and receivable processes, ensuring timely processing of invoices and collections. Maintain proper documentation and reconciliation of accounts. Compliance & Audits Ensure adherence to statutory regulations, tax compliance, and corporate governance standards. Coordinate with auditors during internal and external audits and implement audit recommendations. Team Leadership & Supervision Lead and mentor the accounts team to ensure efficiency, accuracy, and adherence to company policies. Delegate tasks effectively and ensure smooth workflow within the department. Financial Analysis & Controls Analyze financial data to identify trends, risks, and opportunities. Implement internal controls to safeguard company assets and optimize financial processes. Vendor & Stakeholder Management Maintain healthy relationships with banks, auditors, vendors, and other stakeholders. Ensure timely resolution of financial queries and discrepancies. Process Improvement & Strategy Recommend and implement improvements in accounting processes and systems. Support management in strategic planning, cost optimization, and financial decision-making. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Work Location: In person

PDI Technician kollam, kerala 1 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Job Responsibilities: Pre-Delivery Inspection (PDI): Carry out thorough inspection of all new vehicles as per the manufacturer’s PDI checklist before delivery. Ensure all mechanical, electrical, and cosmetic aspects of the vehicle are checked and in proper working condition. Identify and rectify any defects or discrepancies found during inspection. Quality Standards: Adhere to OEM (Original Equipment Manufacturer) guidelines and company standards during inspection and rectification. Ensure vehicles are clean, polished, and ready for delivery with all accessories fitted properly. Maintain a zero-defect policy for vehicles delivered to customers. Documentation & Reporting: Complete and maintain accurate PDI checklists for every vehicle. Update job cards and system records with inspection and rectification details. Report any recurring issues or defects to the PDI Incharge / Service Manager for corrective actions. Coordination: Coordinate with the sales team for timely delivery schedules. Work closely with service and accessories teams for smooth workflow and vehicle readiness. Tools & Equipment: Properly use, maintain, and safeguard tools, testing equipment, and infrastructure provided for PDI work. Report any tool damage or calibration issues immediately. Safety & Compliance: Follow all workshop safety procedures and wear PPE during work. Ensure all vehicles meet safety standards before handover. Continuous Improvement: Participate in training programs to stay updated with new models, technologies, and PDI procedures. Provide feedback on common defects or process improvements to enhance quality and efficiency. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Experience: PDI Technician: 1 year (Preferred) Work Location: In person

PDI Technician kollam 1 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Job Responsibilities: Pre-Delivery Inspection (PDI): Carry out thorough inspection of all new vehicles as per the manufacturer’s PDI checklist before delivery. Ensure all mechanical, electrical, and cosmetic aspects of the vehicle are checked and in proper working condition. Identify and rectify any defects or discrepancies found during inspection. Quality Standards: Adhere to OEM (Original Equipment Manufacturer) guidelines and company standards during inspection and rectification. Ensure vehicles are clean, polished, and ready for delivery with all accessories fitted properly. Maintain a zero-defect policy for vehicles delivered to customers. Documentation & Reporting: Complete and maintain accurate PDI checklists for every vehicle. Update job cards and system records with inspection and rectification details. Report any recurring issues or defects to the PDI Incharge / Service Manager for corrective actions. Coordination: Coordinate with the sales team for timely delivery schedules. Work closely with service and accessories teams for smooth workflow and vehicle readiness. Tools & Equipment: Properly use, maintain, and safeguard tools, testing equipment, and infrastructure provided for PDI work. Report any tool damage or calibration issues immediately. Safety & Compliance: Follow all workshop safety procedures and wear PPE during work. Ensure all vehicles meet safety standards before handover. Continuous Improvement: Participate in training programs to stay updated with new models, technologies, and PDI procedures. Provide feedback on common defects or process improvements to enhance quality and efficiency. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Experience: PDI Technician: 1 year (Preferred) Work Location: In person

Service In-charge kollam, kerala 2 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Job Responsibilities – Service Incharge (Two Wheeler) Oversee and manage the overall operations of the Service Department to ensure smooth workflow and customer satisfaction. Plan and allocate daily work to technicians, ensuring timely and quality service delivery. Monitor job cards, service schedules, and turnaround time for each vehicle to meet productivity and efficiency targets. Ensure proper diagnosis and resolution of customer complaints and technical issues. Coordinate with the Parts Department for the availability of spares and ensure minimum downtime. Maintain a clean, safe, and organized workshop environment in compliance with company standards. Supervise and guide service advisors and technicians to maintain high service quality and customer handling. Review daily service reports, track key performance indicators (e.g., service revenue, labor productivity, customer satisfaction), and take corrective measures when required. Handle escalated customer concerns and ensure timely resolution. Implement and monitor service marketing initiatives and upselling of value-added services. Ensure adherence to warranty claim procedures and proper documentation. Maintain discipline, attendance, and performance of service staff, conducting regular briefings and training sessions. Coordinate with management on manpower planning, infrastructure requirements, and operational improvements. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Experience: Two Wheeler: 2 years (Preferred) Work Location: In person

Service In-charge kollam 2 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Job Responsibilities – Service Incharge (Two Wheeler) Oversee and manage the overall operations of the Service Department to ensure smooth workflow and customer satisfaction. Plan and allocate daily work to technicians, ensuring timely and quality service delivery. Monitor job cards, service schedules, and turnaround time for each vehicle to meet productivity and efficiency targets. Ensure proper diagnosis and resolution of customer complaints and technical issues. Coordinate with the Parts Department for the availability of spares and ensure minimum downtime. Maintain a clean, safe, and organized workshop environment in compliance with company standards. Supervise and guide service advisors and technicians to maintain high service quality and customer handling. Review daily service reports, track key performance indicators (e.g., service revenue, labor productivity, customer satisfaction), and take corrective measures when required. Handle escalated customer concerns and ensure timely resolution. Implement and monitor service marketing initiatives and upselling of value-added services. Ensure adherence to warranty claim procedures and proper documentation. Maintain discipline, attendance, and performance of service staff, conducting regular briefings and training sessions. Coordinate with management on manpower planning, infrastructure requirements, and operational improvements. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Experience: Two Wheeler: 2 years (Preferred) Work Location: In person

Service Advisor kollam, kerala 3 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Job Title: Service Advisor Department: Service Location: Bharanikavu Reports To: Service Manager Job Summary: The Service Advisor serves as the primary point of contact between customers and the service department. They are responsible for understanding customer concerns, preparing job cards, coordinating with technicians, and ensuring timely and satisfactory completion of service jobs while maintaining a high level of customer satisfaction. Key Responsibilities:1. Customer Interaction & Job Card Preparation Greet customers and understand their service requirements or complaints. Prepare job cards accurately with detailed information on the requested service, estimated cost, and delivery time. Explain service details, estimated charges, and obtain customer approval before proceeding. 2. Coordination & Follow-up Coordinate with service technicians to ensure smooth workflow and timely completion of jobs. Monitor job progress and update customers about service status and any additional work required. Ensure vehicles are cleaned, inspected, and ready for delivery on time. 3. Quality & Customer Satisfaction Conduct a final quality check before vehicle delivery. Explain the work done and charges to the customer at the time of delivery. Handle customer feedback, complaints, and ensure issues are resolved promptly. 4. Documentation & Reporting Maintain accurate service records and update the system with job card and billing details. Prepare daily reports on service jobs, delivery, and customer feedback. 5. Upselling & Promotions Promote periodic maintenance, accessories, AMC plans, and value-added services. Support the service department in achieving revenue and customer satisfaction targets. Qualifications & Skills: Diploma/Degree in Automobile or Mechanical Engineering preferred. Minimum 1–3 years of experience in a two-wheeler or automobile dealership. Good communication and customer-handling skills. Basic knowledge of vehicle systems and maintenance procedures. Proficiency in MS Office and HIRISE software. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person

Service Advisor kollam 1 - 3 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Job Title: Service Advisor Department: Service Location: Bharanikavu Reports To: Service Manager Job Summary: The Service Advisor serves as the primary point of contact between customers and the service department. They are responsible for understanding customer concerns, preparing job cards, coordinating with technicians, and ensuring timely and satisfactory completion of service jobs while maintaining a high level of customer satisfaction. Key Responsibilities:1. Customer Interaction & Job Card Preparation Greet customers and understand their service requirements or complaints. Prepare job cards accurately with detailed information on the requested service, estimated cost, and delivery time. Explain service details, estimated charges, and obtain customer approval before proceeding. 2. Coordination & Follow-up Coordinate with service technicians to ensure smooth workflow and timely completion of jobs. Monitor job progress and update customers about service status and any additional work required. Ensure vehicles are cleaned, inspected, and ready for delivery on time. 3. Quality & Customer Satisfaction Conduct a final quality check before vehicle delivery. Explain the work done and charges to the customer at the time of delivery. Handle customer feedback, complaints, and ensure issues are resolved promptly. 4. Documentation & Reporting Maintain accurate service records and update the system with job card and billing details. Prepare daily reports on service jobs, delivery, and customer feedback. 5. Upselling & Promotions Promote periodic maintenance, accessories, AMC plans, and value-added services. Support the service department in achieving revenue and customer satisfaction targets. Qualifications & Skills: Diploma/Degree in Automobile or Mechanical Engineering preferred. Minimum 1–3 years of experience in a two-wheeler or automobile dealership. Good communication and customer-handling skills. Basic knowledge of vehicle systems and maintenance procedures. Proficiency in MS Office and HIRISE software. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person