Supervise and coordinate the activities of the service department. Manage service bookings and ensure timely delivery of serviced vehicles. Maintain high standards of customer service and handle customer complaints effectively. Monitor the quality of repair and maintenance work carried out by the technicians. Ensure all job cards are properly created and closed with accurate billing. Coordinate with spare parts department for availability and timely delivery of parts. Implement and monitor standard operating procedures and service protocols. Train and guide service advisors and technicians. Prepare daily, weekly, and monthly service performance reports. Achieve service revenue and customer satisfaction targets. Ensure compliance with safety and manufacturer standards. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Two Wheeler: 2 years (Required) Work Location: In person
Oversee the complete operations of the service department, including workshop and customer service. Manage and supervise the team of service advisors, technicians, and support staff. Plan and implement strategies to achieve service revenue targets and profitability. Ensure timely and quality servicing and repairs of two-wheelers. Monitor daily job cards, work allocation, billing, and job closure processes. Maintain high customer satisfaction scores and handle escalated service complaints effectively. Coordinate with the spare parts department to ensure availability of parts. Ensure adherence to manufacturer guidelines and standard operating procedures (SOPs). Implement regular training and skill development for the service team. Prepare and analyze daily, weekly, and monthly service performance reports. Ensure cleanliness, safety, and compliance in the workshop environment. Work closely with the sales team to drive customer retention and post-sales service. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Two Wheeler: 5 years (Required) Work Location: In person
Attend to walk-in customers and understand their vehicle requirements. Promote and sell two-wheeler models based on customer needs and showroom inventory. Achieve monthly and annual sales targets set by the management. Follow up with prospective customers through calls, messages, and visits. Assist customers with financing options, documentation, insurance, and registration processes. Coordinate with the delivery team to ensure timely and smooth handover of vehicles. Maintain accurate records of enquiries, test rides, follow-ups, and sales closures. Stay updated on product knowledge, offers, and competitor models. Build and maintain strong relationships with customers to encourage referrals and repeat business. Train and support junior sales executives, when required. Participate in showroom events, roadshows, and marketing campaigns. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Experience: Sales : 2 years (Required) Work Location: In person Speak with the employer +91 8943344753
We are looking for a dedicated and well-spoken Customer Relation Executive (CRE) to manage telephonic interactions with customers for both Sales and Service departments in our two-wheeler dealership. The role involves making outbound calls, achieving daily call targets, and ensuring excellent customer engagement and follow-up. Sales-Related Tasks: Make outbound calls to potential customers for vehicle inquiries. Share product details, offers, and finance/insurance options over the phone. Follow up on leads, inquiries, and test ride confirmations. Update lead status and maintain CRM records accurately. Service-Related Tasks: Call existing customers to schedule regular vehicle servicing. Remind customers about due services, free service schedules, and insurance renewals. Conduct follow-up calls post-service for feedback and satisfaction. Record customer complaints (if any) and coordinate with the service team for resolution. Daily & Weekly Goals: Achieve daily call targets (as assigned by the team leader). Ensure a high level of customer satisfaction in all interactions. Maintain timely and accurate records of calls and customer responses. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Required) Experience: Call center: 1 year (Required) Work Location: In person
Branch: Bharanikavu Key Responsibilities: Customer Handling Greet customers professionally and understand their service needs. Listen to and record customer complaints or requests accurately. Provide service-related advice and guidance. Job Card Preparation & Estimation Create job cards with all necessary details. Provide accurate cost and time estimates for repairs and maintenance. Coordination with Workshop Liaise between customers and technicians to ensure smooth job flow. Track work progress and update customers. Upselling & Cross-selling Recommend additional services or products for better vehicle performance. Quality Check & Delivery Ensure quality checks before delivery. Explain the work done to the customer during delivery. Customer Relationship Management Follow up with customers after service to ensure satisfaction. Handle complaints promptly and professionally. Documentation & Reports Maintain accurate service records. Submit daily/weekly service reports to the Service Manager. Qualifications & Skills: Diploma/ITI/Graduation in Automobile or Mechanical Engineering preferred. 1–3 years of experience as a Service Advisor (two-wheeler experience preferred). Strong communication and interpersonal skills. Technical knowledge of two-wheeler. Customer service orientation with problem-solving ability. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Branch: Bharanikavu Key Responsibilities: Customer Handling Greet customers professionally and understand their service needs. Listen to and record customer complaints or requests accurately. Provide service-related advice and guidance. Job Card Preparation & Estimation Create job cards with all necessary details. Provide accurate cost and time estimates for repairs and maintenance. Coordination with Workshop Liaise between customers and technicians to ensure smooth job flow. Track work progress and update customers. Upselling & Cross-selling Recommend additional services or products for better vehicle performance. Quality Check & Delivery Ensure quality checks before delivery. Explain the work done to the customer during delivery. Customer Relationship Management Follow up with customers after service to ensure satisfaction. Handle complaints promptly and professionally. Documentation & Reports Maintain accurate service records. Submit daily/weekly service reports to the Service Manager. Qualifications & Skills: Diploma/ITI/Graduation in Automobile or Mechanical Engineering preferred. 1–3 years of experience as a Service Advisor (two-wheeler experience preferred). Strong communication and interpersonal skills. Technical knowledge of two-wheeler. Customer service orientation with problem-solving ability. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Key Responsibilities: Customer Interaction Greet and assist walk-in customers in the showroom. Understand customer needs and recommend suitable two-wheeler models. Explain product features, specifications, finance schemes, and offers. Sales & Targets Achieve monthly and quarterly sales targets set by the management. Conduct follow-ups with potential customers through calls, messages, and visits. Convert inquiries into sales through effective communication and persuasion. Documentation Assist customers with loan, insurance, and registration processes. Ensure proper documentation for each sale as per company policy. Product Knowledge & Market Awareness Stay updated on product range, features, and competitor offerings. Share feedback on customer preferences and market trends with the management. Events & Promotions Participate in marketing events, roadshows, and promotional campaigns. Support the team in generating leads and expanding customer base. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Kollam, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Campaign Management: 1 year (Preferred) Sales: 1 year (Preferred) Management: 1 year (Preferred) Work Location: In person
Job Purpose: To plan, execute, and monitor digital marketing activities for the two-wheeler dealership to increase brand visibility, generate leads, and support sales and service promotions. Key Responsibilities: Digital Campaigns & Promotions Plan and run social media campaigns (Facebook, Instagram, YouTube, etc.). Create and schedule engaging posts, stories, and reels aligned with promotions and offers. Manage paid ads (Google Ads, Meta Ads) to generate leads. Content Creation & Branding Coordinate with creative team/vendors for designing posters, videos, and banners. Ensure all showroom creatives (digital and print) are updated as per brand norms . Oversee timely updates of hoardings and confirm compliance with promotional campaigns. Work on festive campaigns, launch promotions, and local engagement activities. Lead Generation & CRM Generate online leads and ensure timely sharing with sales/service teams. Track, monitor, and report lead conversion status. Handle WhatsApp campaigns, SMS blasts, and emailers. Website & SEO Manage updates on dealership website/microsite. Work on SEO and Google My Business to improve online visibility. Monitoring & Reporting Track performance of campaigns, ad spends, and engagement metrics. Submit monthly reports on activities, performance, and ROI. Suggest strategies for continuous improvement. Qualifications & Skills: Bachelor’s degree in Marketing/Communication/Business or relevant field. Knowledge of social media platforms, SEO, SEM, and Google Analytics. Basic design knowledge (Canva/Photoshop) preferred. Strong communication and creative thinking skills. Ability to work in a fast-paced, target-driven environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Purpose: To plan, execute, and monitor digital marketing activities for the two-wheeler dealership to increase brand visibility, generate leads, and support sales and service promotions. Key Responsibilities: Digital Campaigns & Promotions Plan and run social media campaigns (Facebook, Instagram, YouTube, etc.). Create and schedule engaging posts, stories, and reels aligned with promotions and offers. Manage paid ads (Google Ads, Meta Ads) to generate leads. Content Creation & Branding Coordinate with creative team/vendors for designing posters, videos, and banners. Ensure all showroom creatives (digital and print) are updated as per brand norms . Oversee timely updates of hoardings and confirm compliance with promotional campaigns. Work on festive campaigns, launch promotions, and local engagement activities. Lead Generation & CRM Generate online leads and ensure timely sharing with sales/service teams. Track, monitor, and report lead conversion status. Handle WhatsApp campaigns, SMS blasts, and emailers. Website & SEO Manage updates on dealership website/microsite. Work on SEO and Google My Business to improve online visibility. Monitoring & Reporting Track performance of campaigns, ad spends, and engagement metrics. Submit monthly reports on activities, performance, and ROI. Suggest strategies for continuous improvement. Qualifications & Skills: Bachelor’s degree in Marketing/Communication/Business or relevant field. Knowledge of social media platforms, SEO, SEM, and Google Analytics. Basic design knowledge (Canva/Photoshop) preferred. Strong communication and creative thinking skills. Ability to work in a fast-paced, target-driven environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Summary: The Sales Team Leader will be responsible for guiding and motivating the sales team to achieve showroom sales targets, deliver excellent customer experience, and maintain showroom discipline. The role demands strong leadership, product knowledge, and customer-handling skills in the two-wheeler industry. Key Responsibilities: Lead, supervise, and support the sales team to achieve monthly/quarterly sales targets. Assign daily/weekly sales goals to Sales Executives and track performance. Ensure effective customer engagement – product demonstration, test rides, financing, and closing sales. Monitor and maintain proper vehicle display, showroom ambience, and branding activities. Assist in handling customer escalations and ensure customer satisfaction. Conduct regular sales meetings, training, and motivation sessions for the team. Coordinate with finance and insurance partners to ensure smooth processing. Maintain sales reports, customer records, and provide updates to management. Ensure team adherence to grooming standards, company policies, and showroom discipline. Drive promotional campaigns and local marketing initiatives to boost sales. Qualifications & Skills: Graduate/Diploma in Business, Marketing, or related field (preferred). 3–5 years of sales experience in the two-wheeler/automobile sector. Proven leadership skills with ability to manage and motivate a sales team. Strong communication, negotiation, and interpersonal skills. Good knowledge of two-wheeler products, financing, and sales process. Proficiency in MS Office and CRM tools. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Opening at : Bharanikavu, Enathu Age: 25 to 40 Job Summary: The Branch Manager will be responsible for overseeing the overall operations of the two-wheeler showroom, including sales, service, customer satisfaction, staff management, and profitability. This role requires strong leadership, operational expertise, and customer relationship management to achieve business growth and ensure smooth branch functioning. Key Responsibilities: Manage day-to-day operations of the branch (Sales, Service, Spares, and Administration). Achieve monthly sales and service targets to ensure branch profitability. Supervise and guide the sales, service, and support teams for optimal performance. Ensure excellent customer satisfaction through quality service and complaint resolution. Plan and execute local marketing activities, promotional campaigns, and events. Oversee inventory management for vehicles, spares, and accessories. Ensure showroom discipline, grooming, and compliance with company policies. Coordinate with finance and insurance partners for smooth business operations. Recruit, train, and motivate branch staff to improve efficiency and performance. Monitor financial performance, prepare reports, and update management regularly. Ensure all statutory compliances (RTO, insurance, PF/ESI, GST, etc.) are properly maintained. Uphold the brand’s reputation and represent the company at the branch level. Qualifications & Skills: Graduate/Post-Graduate in Business/Automobile/Management. 5–8 years of experience in the automobile/two-wheeler industry (with at least 2 years in a leadership role). Strong leadership, decision-making, and problem-solving skills. Excellent communication and customer-handling abilities. Knowledge of sales, service, finance, insurance, and spare parts operations. Proficiency in MS Office and dealership management systems (DMS/CRM). Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Senior leadership: 2 years (Preferred) Work Location: In person