Kollam, Kerala
INR 2.16 - 3.0 Lacs P.A.
On-site
Full Time
Supervise and coordinate the activities of the service department. Manage service bookings and ensure timely delivery of serviced vehicles. Maintain high standards of customer service and handle customer complaints effectively. Monitor the quality of repair and maintenance work carried out by the technicians. Ensure all job cards are properly created and closed with accurate billing. Coordinate with spare parts department for availability and timely delivery of parts. Implement and monitor standard operating procedures and service protocols. Train and guide service advisors and technicians. Prepare daily, weekly, and monthly service performance reports. Achieve service revenue and customer satisfaction targets. Ensure compliance with safety and manufacturer standards. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Two Wheeler: 2 years (Required) Work Location: In person
Kollam
INR 2.16 - 3.0 Lacs P.A.
On-site
Part Time
Kollam
INR 2.4 - 3.6 Lacs P.A.
On-site
Full Time
Oversee the complete operations of the service department, including workshop and customer service. Manage and supervise the team of service advisors, technicians, and support staff. Plan and implement strategies to achieve service revenue targets and profitability. Ensure timely and quality servicing and repairs of two-wheelers. Monitor daily job cards, work allocation, billing, and job closure processes. Maintain high customer satisfaction scores and handle escalated service complaints effectively. Coordinate with the spare parts department to ensure availability of parts. Ensure adherence to manufacturer guidelines and standard operating procedures (SOPs). Implement regular training and skill development for the service team. Prepare and analyze daily, weekly, and monthly service performance reports. Ensure cleanliness, safety, and compliance in the workshop environment. Work closely with the sales team to drive customer retention and post-sales service. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Two Wheeler: 5 years (Required) Work Location: In person
Kollam
INR 1.8 - 2.4 Lacs P.A.
On-site
Full Time
Attend to walk-in customers and understand their vehicle requirements. Promote and sell two-wheeler models based on customer needs and showroom inventory. Achieve monthly and annual sales targets set by the management. Follow up with prospective customers through calls, messages, and visits. Assist customers with financing options, documentation, insurance, and registration processes. Coordinate with the delivery team to ensure timely and smooth handover of vehicles. Maintain accurate records of enquiries, test rides, follow-ups, and sales closures. Stay updated on product knowledge, offers, and competitor models. Build and maintain strong relationships with customers to encourage referrals and repeat business. Train and support junior sales executives, when required. Participate in showroom events, roadshows, and marketing campaigns. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Experience: Sales : 2 years (Required) Work Location: In person Speak with the employer +91 8943344753
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