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Jobs in karjat
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HDB Financial Services
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Branch Manager

Branch Manager

HDB Financial Services

5 - 10 years

6 - 13 Lacs

karjat dombivli kalyan

Posted:2 hours ago| Platform:

Apply

Skills Required

loan against property secured lending secured loan unsecured loans

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Business

Achieve contributed value targets set for the branch
Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets

while controlling delinquencies and frauds

Provide superior customer experience
Manage TATs on credit & processing
Minimize pre & post disbursal discrepancies

Monitoring Performance

Monitoring Branch performance in terms of key drivers i.e.
Contributed Value.Volumes / Profitability / Expenses / Losses
Employee Retention
Employee Productivity
Customer experience
Monitor individual performance of each employee, continuously work to maximize productivity

People Management

Motivate and develop branch team
Drive branch team to excel.
Manage and mentor the team and keep attrition of branch staff low
Conduct regular meeting with branch staff
Provide open and honest feedback and ask for feedback.

Job Role

Profitability Management - Maintaining & optimizing profitability for the branch
Target setting & management Monitoring branch targets in numbers & volumes
Portfolio quality management - through superior underwriting, working closely with collections
Cost management managing all branch operating costs including cost of acquisition, operations etc.
People management – Motivating team, handling HR & administration function of the branch
Customer experience management - Ensuring superior customer experience and handling customer service

in terms of collections, pre closures & service issues

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