Branch Manager

Job Summary:

The Branch Manager - will be responsible for overseeing the daily operations of the branch office, managing a team of study abroad counselors, and driving sales growth through effective management and business development strategies. This role will require a strong understanding of the study abroad industry and the ability to build and maintain relationships with students, parents.

Key Responsibilities:

• Manage and lead a team of study abroad consultants, providing guidance, training, and coaching to ensure high levels of productivity and customer satisfaction
• Responsible for the overall student recruitment process, including career counseling and enrollment management, ensuring that students receive personalized and effective guidance throughout the process.
• Develop and implement business development strategies to drive sales growth and achieve revenue targets.
• Ensure the branch office operates efficiently, including managing budgets, tracking performance metrics, and maintaining compliance with relevant regulations and policies
• Stay up-to-date with industry trends and best practices, and share insights with the team to continuously improve service quality and customer experience
• Holding and organizing country and University specific promotional webinars, events, etc.
• Collaborate with the marketing team to develop and execute promotional campaigns and events that promote the organization's brand and services
• Ensuring the adherence of regulatory compliances in the assigned branch.
• Liaising with statutory Departments in the assigned branch.

Requirements:

• Bachelor's degree in business, education, or a related field
• Minimum of 5 years of experience in the study abroad industry, with at least 3 years in a management or leadership role
• Strong understanding of the study abroad industry, including key players, trends, and regulatory requirements
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with students, parents, partner institutions, and internal teams
• Proven ability to manage and lead a team of consultants, with a focus on productivity, quality, and customer satisfaction
• Strong analytical skills, with the ability to track and analyze performance metrics, and make data-driven decisions.
• Ability to work collaboratively with cross-functional teams, including marketing, finance, and operations

Job Type: Full-time

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits:

• Provident Fund

Work Location: In person