Branch In charge

About the Role: The Professional Couriers is looking for a proactive and experienced Branch Manager to lead one of its branches in the Hyderabad Division . The role demands hands-on operational expertise, leadership skills, and a deep understanding of courier logistics. The ideal candidate will be responsible for ensuring seamless daily operations, efficient team management, and customer satisfaction. Key Responsibilities: Branch Operations: Supervise daily courier activities including bookings, sorting, dispatching, and delivery tracking. Team Supervision: Manage a team of delivery staff, counter executives, and support personnel to ensure operational efficiency. Customer Service: Resolve customer queries, address service issues, and ensure a positive customer experience. Sales & Business Development: Support local sales efforts, onboard new customers, and increase branch-level revenue. Reporting & Documentation: Maintain accurate records of bookings, delivery status, branch expenses, and submit regular reports to the Divisional Manager. Compliance: Ensure adherence to TPC's operational standards, safety protocols, and service quality benchmarks. Required Qualifications & Skills: Bachelor's degree or equivalent (Logistics/Business background preferred). Minimum 1-3 years of experience in the courier or logistics industry Strong leadership, organizational, and multitasking abilities. Good communication skills in English, Telugu, and Hindi. Proficiency with basic computer tools (MS Excel, tracking software). What We Offer: A stable, growth-focused work environment in a reputed national brand. Opportunities to progress within the Hyderabad division and beyond. Performance-based incentives and recognition. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Experience: Courier: 1 year (Preferred) Work Location: In person Application Deadline: 17/05/2025 Expected Start Date: 26/05/2025