1821 Bpo Operations Jobs - Page 29

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Dev - 9024748407 HR Simran - 7976289019 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates can call/Whatsapp on HR Muskan - 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 6 LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates can Whatsapp on HR Prarthana - 9509252014 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Minimum 1 year Experience is Required 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Hariti - 8209375062 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can call/WhatsApp HR Prerit - 8118831413 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Inbound and outbound calls related to healthcare appointment bookings Assist patients in understanding the available services & guide them Coordinate with& healthcare providers, clinics, and hospitals to confirm appointment availability & Scheduling

Job Summary: The Assistant Manager BPO Operations (Sales Process) is responsible for managing day-to-day operations of the sales process team in a BPO environment. This role includes leading a team of sales executives or agents, achieving sales targets, ensuring high quality service delivery, and driving performance metrics aligned with client expectations. Key Responsibilities: Manage and supervise a team of sales agents to achieve defined KPIs and targets. Monitor daily operations to ensure smooth process execution and SLA adherence. Drive team performance through coaching, mentoring, and performance improvement plans. Analyze sales reports and metrics to identify areas of improvement and ...

- Monitor daily/weekly/monthly KPI (AHT, CSAT, SLA, Quality scores, Productivity, etc) - Client and organizational targets. - Provide timely feedback and conduct performance review. - Identify low performers and create performance improvement plans.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Job Title: Team Lead - BPO Operations Company: Cyfuture India Pvt Ltd Location: Mahape/Ghansoli (Navi Mumbai) Salary: 25,000 - 30,000/- per month Job Summary: Cyfuture India Pvt Ltd is seeking an experienced Team Lead to oversee BPO operations, ensuring seamless delivery of customer service and support. The successful candidate will lead a team, drive performance, and maintain high-quality standards. Key Responsibilities: 1. Team Management: Lead, motivate, and develop a high-performing team of customer service representatives. 2. Operational Excellence: Ensure adherence to processes, quality standards, and productivity targets. 3. Customer Service: Oversee customer interactions, resolving c...

Roles & Responsibilities: Must have great understanding about BPO Matrix. Skills for planning, assigning and directing work. Meet or exceed KRA's of all team members - New training and ongoing training of team members Responsible for revenue generation of assigned process and span Responsible for achieving desired client KPI's throughout and align team to deliver the desired results. Responsible for direct client communication in terms of any deliverables asked and demanded by the client - Hold team meetings on a regular basis with the direct reports. Document and communicate system and business process gaps. Ensure process operates efficiently according to client and company measures. Be di...

Roles & Responsibilities: Must have great understanding about BPO Matrix. Skills for planning, assigning and directing work. Meet or exceed KRA's of all team members - New training and ongoing training of team members Responsible for revenue generation of assigned process and span Responsible for achieving desired client KPI's throughout and align team to deliver the desired results. Responsible for direct client communication in terms of any deliverables asked and demanded by the client - Hold team meetings on a regular basis with the direct reports. Document and communicate system and business process gaps. Ensure process operates efficiently according to client and company measures. Be di...

Email your resume to Tanuja@wissenpro.com or call/WhatsApp at 889-702-1143 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionabl...

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 25000 Rehman 7208698865 Naaz 8976100483

Candidates should be from BPO/BPM Background Total Experience - 11+yrs Relevant Experience - 1+ yrs (Manager on paper) Education - Any Graduate or 4 years Diploma Shifts - US (24x7) 5 days working Handling AM's & TL's Location: Sec.30; Gurugram College degree in Business Management/Administration or equivalent combination of education and directly related experience 4 or more years of directly related experience, including 2 or more years of supervisory experience. Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong interpersonal skills and experience demonstrating successful customer relationship man...

We are Urgently Hiring for the Position of Team Lead Lien Ops for Vadodara Location-Work From Office Position Name: Team Lead Lien Ops Location: Vadodara Shift Timings: 2 PM to 9 PM / 3 PM to 12 midnight / 6 pm to 3 am / 9 pm to 6 am POSITION SUMMARY Team Leader Managing your team effectively to achieve desired and optimum utilization of resources. Ensuring team member productivity. training and managerial tasks to deliver as per deadline and up to client satisfaction. Ensuring team member productivity, work accuracy and effectiveness. Develop and mentor team members through leadership and training while completing other managerial tasks required to deliver as per deadline and up to customer...

Roles and Responsibilities * Manage BPO operations to ensure efficient processing of customer requests. * Monitor and analyze attrition and shrinkage rates, implementing strategies to reduce them. * Develop and maintain sales processes to drive revenue growth. * Collaborate with cross-functional teams to improve overall operational efficiency. Desired Candidate Profile * 1-6 years of experience in BPO operations or a related field. * Strong understanding of attrition, shrinkage, and sales process management. * Proven track record in reducing attrition rates through effective people management strategies. CONTACT HR SHOUMIK - 9833585888

Job Title: Fresher International Customer support Are you a confident communicator with a passion for customer service? We are looking for enthusiastic freshers to join our International Voice Support team. This is an excellent opportunity to start your career in a fast-paced, global environment, gain hands-on experience, and grow within a supportive team. Key Responsibilities Handle inbound and outbound calls to assist international customers with queries, complaints, or support issues. Provide accurate and timely information while ensuring high customer satisfaction. Follow communication scripts and company guidelines. Record all interactions in the CRM system clearly and concisely. Collab...

We are hiring for sales team leader!!!!! Company Name:- Ileads Axuiliary services Pvt Ltd Exp Required In sales Domain More than One Year Exp Required In Sales Team Leader Job Location:- Noida Sector 16 Salary:- 35k inhand salary ( Per Month) Process:- Motar Insurance Good Communication Skills Required Kindly share your cv or directly call To ( HR Bhumika 7982601044)

Join a leading Reputed Bank as a Virtual Care Manager in Operations. This is a client-facing role where you will handle customer support, query resolution, and operational excellence through virtual. Required Candidate profile Customer retention and renewal management Customer onboarding & relationship building Cross-selling / up-selling financial products

We are hiring an experienced Senior Operations Manager to lead and manage large-scale call centre/BPO operations in Pune. The ideal candidate will have 10+ years of BPO experience, with a minimum of 45 years in a leadership role. Responsibilities include overseeing day-to-day operations across voice, non-voice, inbound/outbound, and back-office processes, driving SLA adherence, mentoring teams, handling client interactions, managing escalations, and leading process optimization initiatives. This is a full-time role for immediate joiners only.

Work Location – Airoli, Rabale, Thane , Mumbai Suburbs Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Any Graduate Shift Timing : 24/7 shift Joining : Immediate

Work Location – Airoli, Rabale, Thane , Mumbai Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Any Graduate Shift Timing : 24/7 shift available Joining : Immediate

Immediate Openings for Alorica walkin and get placed ..Call our experts for more information. Call Ruksar : 89519 58202 Call Kulsom : 89714 58202 Call Daniya : 81479 58202

Roles and Responsibilities * Lead a team of sales operations professionals to achieve operational excellence and drive business growth.