1821 Bpo Operations Jobs - Page 27

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

About the Job Were changing the way people think about customer care, and we need your help! We are seeking a Team Lead to guide and support our Customer Service Representatives (CSRs), ensuring consistently high-quality customer interactions. The role requires a deep understanding of our partners brand, values, products, promotions, and procedures. Additionally, the Team Lead will play a key role in fostering team growth through regular performance assessments, training initiatives, and personalized career development planning. As a Team Lead, You Will Oversee and support Customer Service and Technical Support Representatives (CSRs), while also handling chat interactions when required. Faci...

Experience - Please share your profile at surbhi.malhortra@nlbtech.com Leadership and Team Management: Provide strategic direction and leadership to a team of 60-90 professionals, fostering a high-performance culture. Manage recruitment, training, and development of team members to ensure they have the skills and knowledge to perform effectively. Conduct regular performance reviews, set goals, and provide coaching and mentoring to staff. 2. Operational Excellence: Oversee banking and financial operations, including reconciliation, retail loans, commercial loans, and mortgage processes. Ensure operations are conducted efficiently, accurately, and in compliance with regulatory standards and in...

Job Description: Manager, Service Delivery Manager, India Job Title Manager, Service Delivery, India Report to -Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company - a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the improvement team for delivery infrastructure. Managing finances and budget. In this role, you will lead and manage the internal delivery teams to review...

Job Title: DGM, BPO Program Location: Bangalore Department: Operations Job Summary: The Senior Manager, BPO Program is a critical leadership role responsible for the overall success, performance, and strategic direction of one or more Business Process Outsourcing (BPO) programs. This individual will act as the primary liaison between our organization and our BPO partners, ensuring operational excellence, consistent achievement of KPIs, client satisfaction, and the continuous improvement of services delivered. The ideal candidate will possess a deep understanding of BPO operations, strong leadership capabilities, exceptional client management skills, and a proven track record of driving resul...

Position: Assistant Manager- Operations- Travel Background Location: Gurgaon Employment Type: Permanent Job Type: Full-time Profile Summary: IGT Solutions is seeking a dynamic Assistant Manager - Operations to lead and optimize business operations in a Contact Center environment . This role is responsible for providing strategic and tactical direction to the team, ensuring operational excellence, and driving customer satisfaction through close engagement with leadership and clients. The ideal candidate will enhance team performance, manage key metrics, and drive business profitability while fostering a collaborative and people-friendly environment. Primary Job Responsibilities: Act as a liai...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

We are Hiring!! Job Title: Operations Manager Airline Industry (GDS Tools) Location: Thane, Mumbai Employment Type: Full-Time Department: Airline Operations / Commercial / Reservations Job Summary: We are seeking a dynamic and experienced Operations Manager to oversee and optimize airline operations with a strong emphasis on GDS tools such as Amadeus, Sabre, Galileo, etc. The ideal candidate will ensure seamless coordination between commercial, and customer satisfaction. Key Responsibilities: Manage day-to-day airline operations including reservations, ticketing, and scheduling. Oversee the use and integration of GDS platforms (Amadeus, Sabre, Galileo, etc.) across departments. Manage headco...

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your depa...

Role & responsibilities Understands policies, processes and procedures to effectively supervise the team and is responsible for delivering against defined KPIs (including NPS, Voice SL, FCR, Lost Hour, Schedule Adherence, Quality, CMM management, Process improvement and efficiency) in support of the wider Vodafone strategy ; Knowledge of Mobile products a must Good grasp on PPT & Excel efficient in delivering presentation/story telling to partners Should have experience of handling voice customer front end teams for minimum 2 yrs Supports the team in delivering accurate and timely information by fully investigating customer enquiries, using available equipment and applications to ensure that...

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 26000 Need Good English speaking Call HR zamzam 9819631493 husna 8828629587

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 26000 Need Good English speaking Call HR butool 7897434505 zeba 7304275215

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales No Target Salary up to 35000 sana 7506864285

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 45000 Need Good English speaking Call HR sayeda 8422972322

Job Summary: As a Customer Service Representative, you will be the first point of contact for our customers, delivering exceptional service across both voice and digital platforms (including phone, email, live chat, and social media). Key Responsibilities: For Sr. Associate Role • Handle incoming customer queries via phone and digital channels in a professional and timely manner Qualifications Minimum Academic Qualification: UG and above 1+ years of customer service experience. Excellent verbal and written communication skills in English (additional languages an advantage) Strong problem-solving and multitasking abilities Flexibility to work in shifts, including and/or as needed for infreque...

Lead and manage day-to-day finance, accounts, and inventory-related operations. Supervise a team of 5 –7 members, ensuring high performance and accountability. Oversee accounts payable/receivable, general ledger, reconciliations, and monthly closing. Required Candidate profile M.Com / CA Inter / MBA (Finance) preferred 7 –10 years of experience in accounting /finance operations in a mid size distribution / trading company with overseas operations.

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 26000 Need Good English speaking Call HR Zamzam Zeba 7304275215

Resolving customer queries over voice Salary up to 5LPA Fresher & Experienced Both Welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates, WhatsApp On HR Dev - 9024748407 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Whatsapp HR Divya - 9887539513 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Muskan - 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 5.5LPA Fresher & Experienced Both Welcome 5 Days working Nights Shifts Cabs provided Interested Candidates Can WhatsApp HR Soniya - 9694462811 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 4.5LPA Minimum 1 year of Experience Required 5 Days working Nights Shifts Cabs provided Interested Candidates Can WhatsApp on HR Somya - 8114472254 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can WhatsApp HR Sneha- 7982985747 HR Mayank - 8009671628 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Job Title: Team Leader BPO Location: Bangalore Department: Operations Job Summary: We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule adherence. Key Responsibilities: Manage day-to-day operations across assigned BPO processes (voice, non-voice, and back-office). Ensure adherence to SLAs, KPIs, and quality benchmarks. Lead, mentor, and manage a team of agents to achieve individual and team goals. Monitor and manage key performance metrics including attr...

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates call to HR Divya - 9887539513 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility