1821 Bpo Operations Jobs - Page 24

Position: Process Trainer Location: Gurgaon, Haryana Schedule: 5 Days/Week | Rotational Shifts | 2 Weekly Offs | Work from Office Overview: We are looking for an experienced and dynamic Process Trainer to deliver effective training programs for both new hires and existing employees. The ideal candidate will ensure strong understanding of client-specific workflows, quality standards, and compliance protocols, driving performance and continuous improvement across the organization. Key Responsibilities: Design and deliver training modules for onboarding and upskilling. Conduct client-specific process training for new hires. Assess trainee performance through evaluations, role plays, and feedbac...

Will be responsible & for providing guidance to team members and addressing performance issues if any arise. Conducting performance reviews to ensure that employees are meeting company standards. Set goals, and develop plans for revenue growth. Prepares performance reports by collecting, analyzing, and summarizing data and trends. Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; and evaluating and implementing upgrades. Meets all financial objectives by estimating requirements; preparing a budget; scheduling expenditures; analyzing variances; and initiating corrective actions. Managing a team of process associates to...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 70K + Bonus- JP Morgan/ Tc$ / Accenture/ Tsi / Fadv (Sterling) / Barcalys / Radius / Amex / Sembridge / Sutherland / HEXAWARE / WNS / FCS / EPICENTER & many more * Salary is upto 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE / DELHI BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / SEMBRIDGE / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / Fadv (STERLING), Radius, SUTHE...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 70K + Bonus- JP Morgan/ Tc$ / Accenture/ Tsi / Fadv (Sterling) / Barcalys / Radius / Amex / Sembridge / Sutherland / HEXAWARE / WNS / FCS / EPICENTER & many more * Salary is upto 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE / DELHI BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / SEMBRIDGE / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / Fadv (STERLING), Radius, SUTHE...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Tc$ / Accenture/ Tsi / Fadv (Sterling) / Barcalys / Radius / Amex / Sembridge / Sutherland / HEXAWARE / WNS / FCS / EPICENTER & many more * Salary is upto 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE / DELHI BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / SEMBRIDGE / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / Fadv (STERLING), Radius, SUTHE...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Tc$ / Accenture/ Tsi / Fadv (Sterling) / Barcalys / Radius / Amex / Sembridge / Sutherland / HEXAWARE / WNS / FCS / EPICENTER & many more * Salary is upto 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE / DELHI BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / SEMBRIDGE / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / Fadv (STERLING), Radius, SUTHE...

Looking to take the next step in your International BPO career We have two exciting openings in Mumbai (Malad & Thane) with excellent growth opportunities. ---> International US / UK / Australia Banking / Telecom Process Customer Service Voice Process Location: Malad / Thane (Work from Office) Salary: Up to 35,000 - 75,000 (based on experience & last drawn) Shifts Available :- UK Shift 11:30 AM to 2:30 AM (9 working hours) US Shift 5:30 PM to 10:30 AM (9 working hours) Work Days: 5 days working, 2 rotational week-offs Requirements: HSC / Graduate with minimum 1 year International BPO experience (Banking preferred) Excellent English communication skills Strong problem-solving and customer han...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :-BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BA...

We are hiring for team leader for Us healthcare process. Salary upto 6.5 LPA Candidate should have 1 year of work experience as a team leader in RCM or Us healthcare process. Contact Priyanka 9816787033

Customer service- Any process International voice/ Blended 5.5 days working- rotational shift & off Gurgaon- 26k - 29k CTC (Graduate)- fresher can also apply

Role & Responsibilities Help design and develop relevant and engaging training materials, and instructional guides. Utilize a variety of instructional techniques and formats, such as role-playing, simulations, and team exercises. Conduct training needs assessments by collaborating with managers and employees. Analyze and identify gaps in skills and knowledge, and propose methods to address these gaps. Program/Training Plan Implementation. Deliver training programs, ensuring they are aligned with company goals and objectives. Facilitate in-person and virtual training sessions and workshops. Monitor and evaluate training programs' effectiveness, success, and ROI periodically and report on them...

Role & Responsibilities Audit transactions by Customer Service Representatives, Technical Support, and/or Sales based on internal quality assurance and/or external customers to provide an excellent experience Reporting - Creates & updates Customer Experience reports (e.g., Daily Internal Errors, Scorecard Upload, MIS, etc.) for the account by retrieving and updating the respective files and data. Maintains the files updated for accurate analysis and process improvement / innovation. Targeted analysis - Reviews, analyzes, and interprets data that affects Customer Experience metrics. Highlights areas for improving immediate necessities, and overall strengths impacting customer experience. Crea...

Requirements : Graduation Mandate . Must be aware of shrinkage, attrition, AHT, NPS, CSAT , DSAT , SLA etc. Must have 2 year exp in the same role & 2-5 years total in a domestic voice process. Salas exp for outbound process HR Deeksha 7697428237 Required Candidate profile Must have 2 years+ on paper experience in Same Designation Mandate. 2 -5 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

We are looking for freshers and experience candidates to work for UK voice process Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 26000 Need Good English speaking Call HR Anjali 9625590150

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Role - Senior Operations Manager Exp Req-Min 8 Years in Solution Architect into Customer Service Must Have exp in Digital Transformation & Solution Architect CTC- Upto 18 to 22 LPA WFO | US Shifts | 5 Day's working Immediate Joiners

Role - Senior Operations Manager Exp Req-Min 8 Years in Solution Architect into Customer Service Must Have exp in Digital Transformation & Solution Architect CTC- Upto 18 to 22 LPA WFO | US Shifts | 5 Day's working Immediate Joiners

Add & update information in proprietary databases with utmost accuracy Ensure high-quality, error-free data management Classify & code information for easy referencing Communicate with global clients (80% written / 20% verbal) Required Candidate profile 4–8 years of experience in data operations / BPO / KPO / research processes Strong attention to detail & quality-driven mindset Excellent communication & problem-solving skills

We are looking for Ops Manager Experience in inside sales or outbound sales process B2C Sales Min 1 year exp of as Manager or 2 year as AM Location- Bangaluru Salary- upto 30 LPA *Walkin Interviews Interested one can connect @8920815825 Renu

Roles & Responsibilities: Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology team to improve the software further Adhere to client requirements to ensure KPIs are met Ensure the operations teams are aligned on the KPIs committed to the customer. Understand the current KRA and KPIs set for the paralegal team. Improve the same. Understand the current product, the mode of delivery, and the process used. Improve the process to maximize the efficiency/productivity of the operations team. www.maatrum.com Understand the current organ...