1821 Bpo Operations Jobs - Page 25

Greetings From Scorelabs Inc ! Good Communication Skills in Kannada/Marathi/Tamil/Bengali/Hindi+ English Experienced and also Freshers are Welcome Dayshift for Female and Male Should be a Graduate Age limit:Max 30 Required Candidate profile Any Graduate, are eligible Immediate Joiner AGE LIMIT 30 Should be Interest for Support / Sales / Service Voice process Open for Domestic & International Hr Suvarna - 9502739374

Job Descriptions: Experience as Assistant Manager Ops in customer Service process for Blended Process should be equipped and have adequate knowledge of Call Centre metrics, understanding & efficiently driving dialler and calling processes. Responsibilities and Desired Skills: Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and revie...

Greeting from Navayuga Consultancy Services!!! We're hiring for an Top MNC, Might be interested to apply?? Position: Team Lead - Operations Shift: Rotational Location: Navi Mumbai Experience: 4+yrs Notice: Immediate - 30 days Position Overview The Team Lead/Sr Team Lead is responsible for ensuring adherence to contractual Service Level Agreements (SLAs) and managing the overall workflow within the team. The role requires analyzing existing work practices, systems, and procedures to improve efficiency and effectiveness. The Team Lead will handle all team-related issues, including people management, conflict resolution, and administrative tasks. The candidate must exhibit excellent leadership ...

As BPO Operations Manager, you will take ownership of all sales matters across the company from performance reviews, disciplinary action, and learning and development.To perform well in this role you should have experience as an Lead manager

Requirements : Exp.in Voice Process is a Mandate Must be aware of shrinkage, attrition, AHT, NPS, CSAT and all KRAs and KPIs Must have 1 year exp in the same role & 4 -9 years total Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate. 4 -9 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

Looking to take the next step in your International BPO career We have two exciting openings in Mumbai (Malad & Thane) with excellent growth opportunities. ---> International US / UK / Australia Banking / Telecom Process Customer Service Voice Process Location: Malad / Thane (Work from Office) Salary: Up to ?35,000 - ?45,000 (based on experience & last drawn) Shifts Available :- UK Shift 11:30 AM to 2:30 AM (9 working hours) US Shift 5:30 PM to 10:30 AM (9 working hours) Work Days: 5 days working, 2 rotational week-offs Requirements: HSC / Graduate with minimum 1 year International BPO experience (Banking preferred) Excellent English communication skills Strong problem-solving and customer h...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can WhatsApp HR Ritika- 9251042143 HR Mayank - 8009671628 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 4.5LPA Minimum 1 year of Experience Required 5 Days working Nights Shifts Cabs provided Interested Candidates Can WhatsApp on HR Radhika - 7420951959 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can call/WhatsApp HR Simran - 7976289019 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat & voice Salary upto 5LPA Fresher and Experience both are welcome 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Anju - 8949309495 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

JOB SUMMARY We are seeking a Director of IT Operations in our Compass INDIA B&M Site to oversee our client's daily IT operations and ensure efficiency and effectiveness in all departments. The Director of Operations will work closely with senior management to develop strategies for business growth, streamline processes, and achieve operational goals. ***THIS POSITION IS ONSITE & IN CENTER DAILY.*** QUALIFICATIONS: Bachelor's degree in Business Administration, IT or related field; Master's degree preferred Proven experience in IT operations management, with at least 5 years in a senior leadership role. MUST have 5+ years call center Operations experience in Cx or IT preferred. Strong understa...

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Charu - 8905812910 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Muskan - 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Operations Team Leader Gurgaon/Noida The Operations Team Leader is responsible for developing measurement tools (KPIs) and strategies to meet the goals of each metric negotiated under the trade agreement with the client. He or she must also ensure that the development of the operation is carried out without any setback. Performs administrative duties for the team, motivates TLs and agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company. In this role, you have to work in sync with the rest of the stakeholders to drive performance and efficiency. Requirements: Excellent v...

Work Location – Navi Mumbai Airoli, Rabale , Thane, Malad Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing : 24/7 Joining : Immediate Joiner

Hiring for Team Lead & SME - Social Media Escalations (Non-Voice)Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Yamanur K HR - 9449900627 (Only WhatsApp Mention for which role your applying social media TL OR SME) yamanurappa.kuri@teleperformancedibs.com Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a ...

What we are looking for Need More Than 7 Years of experience in BPO Operations Team handling, customer service, People management) Strong people management (Team Handling) experience Need more than 3 Years of team handling experience Strong verbal communication and listening skills. Demonstrates analytical skills. Demonstrates problem solving skills. Effective interpersonal skills. Demonstrates written communication skills. Promotes information sharing. Excellent collaboration and team building skills. Ability to lead/manage others. Graduate Job description: Conflict Resolution - Finds solutions to disputes and disagreements between individuals or groups. It involves active listening, empath...

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales No Target Salary up to 35000 sayeda 8422972322

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 45000 Need Good English speaking Call HR aliza 7045428415

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 25000 Rehman 7208698865 zamzam 9819631493

Roles and Responsibility Collaborate with cross-functional teams to analyze business requirements and develop solutions. Develop and maintain detailed documentation of business processes and systems. Conduct interviews with stakeholders to understand their needs and provide recommendations. Analyze data and metrics to identify trends and areas for improvement. Develop and implement process improvements to increase efficiency and productivity. Work closely with the development team to ensure successful implementation of new features and functionalities. Job Requirements Strong understanding of business analysis principles and methodologies. Excellent communication and interpersonal skills. Ab...

Oversee day-to-day operations of the domestic voice/non-voice process. Ensure achievement of service level agreements (SLAs), key performance indicators (KPIs), and client expectations.

Role & responsibilities Leading and managing a BPO team. Ensuring operational excellence and meeting service delivery standards. Must have handled the team of at least 15-20 people. Preferred candidate profile Candidates with a notice period of immediate to 1 month or currently serving NP Graduate candidates is a mandate.

Should be managing a team of at least 8 FTEs on papers. Handling / Managing teams 4+years Handling multiple stakeholder experiences Excellent communication skills, verbal and written Required Candidate profile Candidates coming from industries like Logistics, Freight Forwarding, Shipping, Banking, and BPO will be an added advantage. Shift timing – Rotational Shifts 5 days working rotationally off