Job
Description
202503699 Mumbai, Maharashtra, India Philippines Bevorzugt Description As a Validation Analyst within the H&B, you will be part of a team supporting our Asia Pacific clients in premium validation, reconciliation, monitoring and tracking of inventory, commission and invoicing work. The ideal candidate will be detail-oriented and have excellent data manipulation skills. Also, exposure or background in the Finance or Accounting work is required. The position would also require project management skills and customer support / management skills. You will have the opportunity to: Enhance your technical knowledge of benefits plans around the world Enhance data, process and project management skills Key Activities: VALIDATION Premium billing validation Reconciliation with Insurer (Outstanding Premiums) Reconciliation with Client (Outstanding Premiums) Weekly Income Reporting and Reconciliation (lodging & reviewing) Monthly Premium Tracker/Inventory report (to clients and Insurers) BILLING/INVOICING Filing/Renaming of (hard copy) documents Invoice creation using eGlobal Invoice reconciliation (Insurers) TAT Reporting on E2E Invoice processing COMMISSION End-to-End Commission Invoicing (Using eGlobal) Sends copies of Manual invoices to Clients for Fixed fee set-ups Accrual report reconciliation Performance Objectives: Excellence Thorough validation of premium invoices received from insurers Must be adept in reconciliation, vetting and premium/commission computations Provide support to consultants for the end-to-end validation and invoicing/billing generation process Enter events into Project Accounting as imported from system sources (e.g. Oracle OTL, AP, eGlobal) Process invoice and revenue adjustments (e.g. write-ups, write-downs, gains & losses) off Work-in-Progress (WIP) report edits from consultants Calculate to-be invoiced amounts / carry-forward balances Respond to and investigate/resolve validation and billing inquiries from consultants and client, route to other parties when necessary. Ensure revenue is recognized accurately (e.g. in the right accounting periods, to the correct project locations, correct practice, etc.) Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved Ensure all work is performed in accordance with targets Plan and organize work so that Service Level Agreement objectives are realized Contribute ideas and actions towards the continuous improvement of processes within area of influence People Interface with Clients, Consultants, GDC team, local Finance. Global Finance teams to ensure compliance with cross-team responsibilities Make strong contributions to the productivity of the team Work effectively within the team dynamic Recognize and communicate potential issues to team leader as appropriate; suggest viable solutions for improvement Qualifications The Requirements Oracle (or other ERP platform), Project Accounting, Accounts Receivable experience Experience in shared services/internal service delivery and insurance validation role desirable Understanding of accounting processes Skilled in customer service interactions/ability to communicate with professional mage/customer-focused mindset through various channels (e.g. phone, e-mail, etc.) Being adaptable to learn new processes, concepts, and skills Ability to interpret and analyze financial data Good data entry skills Keen attention to detail Ability to resolve exceptions and disputes Ability to work well under pressure and meet deadlines Demonstrate high degree of interpersonal, coaching facilitation and negotiating skills Ability to work in a team as well as independently Excellent verbal and written communication skills Ability to be flexible with position duties and scope of work Strong knowledge of MS Excel Proficiency in MS Word, Access, and Powerpoint Associate degree in Management, Accounting, Finance, or related field preferred WTW is an Equal Opportunity Employer
