Job
Description
Position Summary: The Business Head cum Banquet Manager is responsible for driving overall business growth, revenue generation, and strategic development for the club, while simultaneously managing the banquet operations. The role focuses on business expansion, customer acquisition, event management, operational excellence, and maintaining high standards of service delivery. Business Head Responsibilities: · Develop and execute business growth strategies to increase club revenue across all verticals (banquet, membership, restaurant, gym, pool, etc.). · Drive membership sales, corporate tie-ups, and strategic partnerships. · Monitor P&L statements and ensure all departments meet revenue and cost targets. · Lead the marketing, sales, and customer retention plans. · Prepare monthly business performance reports and present them to the management. · Develop and implement new business initiatives, promotions, and packages. · Manage end-to-end banquet event operations including bookings, event planning, setup, execution, and closure. · Handle client meetings, site inspections, event agreements, and negotiations. · Coordinate with kitchen, service, housekeeping, and security teams for seamless event execution. · Ensure timely setup, cleanliness, and quality standards of the banquet hall/lawns. · Monitor event staff and assign duties efficiently. · Maintain excellent customer relationships to encourage repeat business and referrals. · Reports on daily basis to GM or Business Owner. Key Performance Indicators (KPIs): · Revenue growth across all club departments. · Monthly banquet sales targets. · Client satisfaction score (banquet events). · Membership and customer acquisition rate. · Event execution efficiency and complaint resolution time. Required Skills: Strong business development and negotiation skills. Excellent leadership, team management, and cross-departmental coordination abilities. ·Solid knowledge of banquet operations and event planning. Strong financial acumen and budget management. Outstanding communication and customer relationship skills. Ability to handle pressure and multitask effectively.
