Backoffice & Support

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As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers.

Would you like to take the next step in your career and be part of our highly qualified team?

Are you ready to break new ground?

Job Title: Backoffice & Support for Global Bid Assurance and Sales Analytics

Experience: 2 to 5 Years

Job Location: Hyderabad

Role Overview :

The Backoffice for the Global Bid Assurance Team helps local bid teams adhere to NDBS' global xAP approval process. This supporting role involves providing clarification to local bid teams for opportunities that meet the criteria for the xAP approval process and assisting local bid teams in gathering and uploading the necessary approval documentation. This role also includes analysis of sales data to improve the win probability and ensure quality delivery, and optimization of the internal approval processes.

Key Responsibilities :

• Ensure adherence to global xAP approval requirements, including necessary approval levels, documents, templates, and timelines.
• Comprehend the global xAP process and provide clarification for any inquiries from local bid teams.
• Offer assistance and direction to local bid teams.
• Ensure the SPO information, such as close date and TCV, is updated to match our sales tool (C4C). Report back to the GBA team for follow-up with the respective countries to clarify any discrepancies in the information.
• Implement manual corrections and additions to the SPO list as directed by the Global Bid Assurance Team.
• Begin collecting data for the monthly CAP3 Executive Board report and update the report as necessary. Follow the specified format and verify opportunity details against C4C.
• Provide inputs to sales process improvement of the organization
• Collect and analyze sales data to improve the win probability e.g. win/lose review
• Help ensure quality delivery by constantly obtaining information of won CAP2/CAP3 project delivery, and utilize for future deal approvals
• Analyze sales data to identify trends, forecast performance, and support strategic planning, including conducting win/loss analysis and customer segmentation.
• Develop and maintain dashboards, reports, and Key Performance Indicators (KPIs) to monitor team performance and market dynamics, ensuring a holistic view of target groups, potential, and outcomes for strategic positioning
• Collaborate with Sales, Marketing, and Finance to evaluate pipeline health, territory performance, and campaign effectiveness.
• Orchestrate and develop highly targeted demand generation initiatives and campaigns, leveraging internal tools like Modelyzr to improve market coverage and identify optimal target groups.

Qualifications :

• Associate's degree or similar, in Business Administration, Presales, Marketing, or a related field.
• At least 2- 5 years of experience in bid management or a similar role, ideally in presales, preferably globally.
• Basic knowledge of bid management principles, practices, and tools.
• Strong background in demand generation, sales planning, and market analysis, preferably within a B2B context.
• Expertise in working with large data bases and utilizing data analytics tools for market segmentation, target group identification, and campaign design.

Skills:

• Project Management: Strong organization, time management, task prioritization, and deadline adherence.
• Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Language: Proficiency in English is required for this role.
• Technical Skills: Expertise in relevant software and tools essential for bid management, including MS SharePoint Online, MS Outlook, MS Teams, MS PowerPoint, and MS Excel.
• Team Player skills: Capability to work collaboratively with Global Bid Assurance members towards a common objective.
• Attention to Detail: Essential for accuracy, consistency, and proper formatting in documentation.
• Exceptional analytical skills to identify market potential, track performance gaps, and propose corrective measures.