Associate Product Manager

Introducing Paperflite:

Paperflite is a fast-growing tech company that's changing how businesses connect with their audience. We’ve developed a suite of innovative products—Paperflite, Cleverstory, heysales, SEEK and Moonshot —that help revenue teams tell their stories better. Our tools empower global brands like Louis Vuitton, Grammarly and Harvard Medical School to communicate dynamically and build lasting relationships with their clients.

We're not just a startup—we're a globally recognised company with a proven track record of success. Our work has earned us a spot on Forbes' America's Best Startup Employers list for three years in a row, and we're rated as the Most Recommended Software by leading industry analysts like Capterra and Trustradius. We're also proud to be ranked among the Top 50 Software Companies by G2, a leading tech marketplace. Our products are trusted by top companies across a wide range of industries, including healthcare, finance, fashion, and technology, a testament to the real-world impact you'll have with us.

Role overview:

As our Associate Product Manager, you'll play a pivotal role in shaping the narrative of our product journey. Think of yourself as the strategic architect, working on features that captivate our users and push the boundaries of B2B SaaS excellence.

Here's what you'll be doing:

• Prioritise and manage sprint backlogs to ensure efficient and successful product delivery.
• Organise and lead Sprint planning workshops, retrospectives, and demo sessions. Conduct stand-ups, publish Sprint burn-down charts, and collaborate with teams to address blocks and dependencies.
• Define comprehensive product feature sets, facilitating backlog grooming sessions, and crafting clear requirements for user stories.
• Break down feature sets into quantifiable and measurable user stories for seamless implementation by design, engineering, and testing teams.
• Analyse competitor products for feature parity and capability comparisons, staying ahead in the product landscape.
• Define and document acceptance criteria for feature sets to maintain clarity and quality in product delivery.
• Monitor feature usage and user behaviour to enhance product and feature adoption.
• Translate overarching product strategy into detailed requirements and prototypes.
• Scope and prioritise activities based on their business and customer impact, ensuring alignment with strategic objectives.
• Collaborate seamlessly across disciplines, including Design, Sales, Marketing, Customer Support, Development, and Data Science teams, fostering a cohesive working environment.
• Effectively manage product build timelines, priorities, and dependencies across agile teams, ensuring a synchronised and streamlined development process.

What you’ll need to join the team:

• 1 - 3 years of total software product management experience of which a minimum of 2+ yrs working in the B2B SaaS space.
• This is not your first rodeo. Should have PM experience in a "Product" company.
• Proven expertise in leading scrum teams, ensuring defect-free, on-time feature roll-outs that elevate product performance.
• Hands-on experience in tracking user behaviour and measuring product adoption, leveraging analytical tools such as Mixpanel, Amplitude and FullStory.
• Familiarity with the Sales and Marketing tech stack, including CRM platforms, Marketing automation tools, Email automation products, content creation tools, and more.
• In-depth knowledge of marketing and sales lifecycles, along with an understanding of different roles and responsibilities throughout the life cycle.
• A passion for delivering customer value, exemplified by a track record of building robust customer relationships.
• Demonstrate the ability to engage deeply with customers on technical product topics in 1:1 interactions.

The Paperflite Difference:

• Work and learn from a talented team that is building an industry-first solution.
• No rigid hierarchy, with a friendly environment that fosters creativity and innovation.
• A fully stocked delicious pantry with snacks, drinks and treats for you to enjoy.
• Sweat it out, sans cost with our fitness program that lets you choose any fitness centre of your choice.
• A fully covered medical insurance plan that will never make you grow sick of hospital bills.
• If you’re a furball fanatic, then you’re in luck: we’ve got four dogs and a cat who will shower you with love and lick you to infinite glory.
• We are an equal-opportunity employer and value diversity at our company.