QA Manager

Introducing Paperflite: Paperflite Inc is a fast-growing SaaS company headquartered in the US with primary operations in Chennai, providing a next-generation content management platform for sales and marketing teams. Our platform empowers sales and marketing professionals to share, and track sales content with prospects and customers, enabling them to close deals faster and more efficiently. Our clientele includes leading companies from various industries, including technology, healthcare, and financial services. EY, Kendo Brands, Puma, FOX & CBRE are some of the prominent customer names. Paperflite is rated as the Most Recommended Software for the past 3 years by Gartner Markets and among the top 50 software companies by G2 in 2023 and 2024. Paperflite was also named one of America's top 500 startups by Forbes in 2023 and 2024 respectively. What You’ll Be Doing: Collaborate with development teams to understand product features, user requirements, and project scope Lead and mentor a team of QA professionals, fostering a culture of quality and accountability Plan, design, and execute test strategies and schedules to ensure quality and timely delivery, including manual testing efforts Take a hands-on approach to testing, identifying and managing defects through resolution, while empowering your team to do the same, with a focus on both manual and automated testing Oversee the deployment process, ensuring smooth releases and adherence to performance standards Drive process improvements, standardisation, and best practices across QA workflows, while ensuring the team is aligned on goals and priorities Facilitate team collaboration, conducting regular reviews and feedback sessions to help team members grow and excel Document and share key insights, metrics, and test results to ensure transparency, readiness, and continuous learning within the team . What You’ll Need: 7 -10 years of experience in Quality Assurance, with a strong focus on process-driven project management Proven experience in leading and managing QA teams, including mentoring and performance management Hands-on experience in manual testing; automation testing experience is a strong advantage. Proficiency with debugging tools and techniques. Strong skills in planning, designing, and executing comprehensive test strategies. Familiarity with Agile workflows and tools such as JIRA. A knack for problem-solving, collaboration, and delivering quality outcomes, with the ability to inspire and motivate a team to achieve shared goals. The Paperflite Difference: Work and learn from a talented team that is building an industry-first solution No rigid hierarchy, with a friendly environment that fosters creativity and innovation. A fully stocked delicious pantry with snacks, drinks, and treats for you to enjoy. Sweat it out, sans cost with our fitness program that lets you choose any fitness centre of your choice. A fully covered medical insurance plan that will never make you grow sick of hospital bills. If you’re a furball fanatic, then you’re in luck: we’ve got two dogs and a cat who will shower you with love and lick you to infinite glory. We are an equal-opportunity employer and value diversity at our company. Show more Show less