Associate Process Manager

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Key Responsibilities:

• Program Design & Execution
  • Develop and manage end-to-end onboarding programs for various employee segments (e.g., campus hires, lateral hires, leadership).
  • Coordinate logistics for induction sessions including scheduling, materials, facilitators, and technology platforms.
  • Ensure alignment of onboarding content with organizational values, policies, and strategic goals.
• Stakeholder Engagement
  • Collaborate with HRBPs, hiring managers, IT, and facilities to ensure a seamless onboarding experience.
  • Act as a point of contact for new hires during their onboarding journey.
• Continuous Improvement
  • Collect feedback from new hires and stakeholders to identify gaps and improve onboarding processes.
• Compliance & Documentation
  • Ensure all onboarding activities comply with internal policies and external regulations.
  • Maintain accurate records of onboarding activities and documentation.
• Technology & Automation
  • Leverage HR systems and onboarding platforms to automate workflows and enhance user experience.
  • Support digital onboarding initiatives including virtual induction programs.

Qualifications & Skills:

• Bachelor’s degree in HR, Business Administration, or related field (Master’s preferred).
• 5–8 years of experience in HR, preferably in onboarding or employee experience roles.
• Strong project management and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in HRIS systems and onboarding platforms (e.g., SAP SuccessFactors, Workday, Darwinbox).
• Ability to work in a fast-paced, cross-functional environment.

Preferred Attributes:

• Passion for employee experience and culture building.
• Analytical mindset with the ability to interpret data and drive decisions.
• Experience in designing onboarding journeys for hybrid or remote teams