Associate, HR Control Management Office of Legal Obligations (OLO)

Join our HR Control Management team as an Office of Legal Obligations (OLO) Associate, where you'll drive a consistent and efficient Control Management process and program framework. Your role will be pivotal in ensuring compliance with Firmwide risk management standards and supporting the HR organization through strategic program development and execution.

Job Summary

As an Associate OLO Associate within our HR Control Management team, you'll be at the forefront of driving strategic initiatives that ensure compliance and enhance operational efficiency. Your expertise in program management and process improvement will be key to supporting our HR organization and aligning with Firmwide risk management standards. If you're a proactive problem-solver with a passion for innovation and collaboration, we invite you to join our team and contribute to our success

Job responsibilities

• Drive a consistent, efficient, and well-organized Control Management (CM) end-to-end process and program framework for the Office of Legal Obligations (OLO) program, leveraged by the Control Management Team for the HR organization.
• Collaborate with Control Managers (CMs) to develop engagement models and approaches (Email, Workflow Tool, Learning Sessions, Workshops, etc.) for new/existing program development/changes requiring HR Leader engagement.
• Support the business in executing large control programs through project management and operational processing to ensure HR compliance with Firmwide risk management standards.
• Establish program/process cycles, SLAs, KRI/KPIs, and proactively set expectations, manage deadlines, team resources, and consider impacts to the HR Organization in alignment with the CM Plan & Calendar.
• Develop and maintain robust reporting/analytics and scorecards to monitor progress, report status to executives, and manage team effectiveness in setting and meeting CM Goals.
• Conduct regular process and program reviews to identify opportunities for process improvement, simplification, and automation.
• Work closely with firm-wide control teams and partners to ensure accuracy and compliance with program and process requirements.
• Manage programs such as Office of Legal Obligations (OLO), Legal and Regulatory Change Management (LRCM), Compliance Risk Assessment, Designated Assigning Authority Policy, E-Mail Blocking, PAD Restrictions, Consecutive Leave, Sworn Documents, and Conduct Lessons Learned

Required qualifications, capabilities and skills

• Bachelor’s degree or equivalent experience required.
• 3+ years of experience in operational risk and control, and RCSA.
• Ability to perform tasks with minimum supervision and directions; strong interpersonal and collaboration skills.
• Professional team-player with exceptional attention to detail and excellent written and verbal communication skills.
• Strong proficiency in Microsoft Excel, including macros and logic functions.
• Proven ability to prioritize and efficiently complete assignments while maintaining the highest quality.
• Ability to think globally and understand implications beyond project specifics; excellent organizational skills and judgment to handle sensitive information.
• Exceptional problem-solving skills and ability to create logical and realistic solutions under tight deadlines.
• Ability to perceive risks and make decisions quickly, often with incomplete information.
• Project management, analytical, and communication skills are key, with the ability to address conflicts and escalate issues where appropriate.
• Detail-oriented with a disciplined approach to process and quality control; willingness to ask questions, challenge the process, and seek out answers in Operations Management.

Preferred qualifications, capabilities and skills

• Familiarity with HR Functions, Policy & procedures, and experience in reviewing, writing, or advising on policies and procedures.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with modern front-end and cloud technologies.
• Ability to create a vision and actionable roadmap focused on ongoing innovation and maximizing delivery of business goals and returns on investment.
• Strong analytical skills to effectively leverage technology and tools for strategic decision-making and process improvement.