Job Purpose
We are seeking a skilled, experienced IT Application Associate General Manager with extensive experience in the Development of Mission critical airport specific applications / systems to bring in optimization using cutting edge technology stack. The successful candidate will play a pivotal role in ensuring in technology solutions for seamless operation, integration, and enhancement of critical systems within the airport environment.
ORGANISATION CHART
CIO -> VP -> Associate General Manager-Applications
Accountabilities
KEY ACCOUNTABILITIES
System Development
- Lead & Drive technology solutions using latest technology stack which will enhance efficiencies and bring in optimizations, operational efficiencies
- Collaborate with cross-functional teams to define system requirements, workflows, and integration points across various systems / applications. New Product evaluation, Automation & Technology adoption
- Lead technology driven projects to evaluate software products, solutions and cutting-edge technology to enhance consumer experience and provide competitive edge
- Study the product / solutions. Prepare detailed evaluation criteria on technological solutions
- Ensure seamless data flow and synchronization between these systems to enhance passenger experience.
- Evaluate options and present recommendations to IT Leadership team
System Performance And Availability
- Lead and drive technically to Monitor the performance, scalability & uptime of newly developed or existing enterprise systems
- Proactively addressing any technical issues to minimize disruptions.
- Implement performance tuning and optimization strategies to ensure smooth operations during peak hours.
- Actively participate and lead key technological initiatives during upgrade / migration
Key Accountabilities-additional Details
Technical Leadership:
- The effectiveness of your leadership, and ability to manage and mitigate technical risks.
- Ability to innovate and improve processes that will be a significant factor.
- Create technology roadmap for existing & newly developed systems / solutions
Security And Compliance
- Implement robust security measures and protocols to protect passenger data and ensure compliance with industry regulations and standards.
- Conduct regular security assessments and audits for the systems under management.
Project Management
- Develop and manage Detailed planning of strategically important projects / initiatives
- Manage risks and mitigations efficiently throughout project lifecycle
KEY ACCOUNTABILITIES - Additional Details
Key Performance Indicators
System Design & Development
- Involve in technology & design discussions to provide meaningful solutions, reviews & feedback.
- Conduct feasibility study as needed, develop PoC’s document Systems Requirement and prepare detailed system design.
- Evaluate final system design in order to identify potential problem areas and make appropriate recommendations to ensure that solution is scalable.
- Conducts regular reviews with project stakeholders.
- Ensure solutions are deployed as per CISO guidelines and approvals.
Operational Efficiency Improvements
- Implement technology and process driven operational efficiencies for key business stakeholders
- Create automation landscape / platform which can quickly spin-up automation and digitalization across various business functions
- Implement Predictive and Prescriptive Analytics to bring in better control in data
- Evaluate final system design in order to identify potential problem areas, and make appropriate recommendations to ensure that solution is scalable.
Technical Responsibilities
- Active involvement and hands on coding & implementation of key modules
- Review code thoroughly and recommend best practices
- Must have deep knowledge and exposure to public cloud environments such as Azure / AWS / GCS
Security Compliance
- Percentage of systems compliance with industry security standards and regulations.
Integration
- Build robust systems integration framework to achieve seamless dataflow between the systems
- Use of best & scalable technology stack to achieve uni-directional / bi-directional integrations
Project Timelines
- Percentage of projects related to system enhancement or integration completed within the defined timelines.
- Timely execution of projects with minimal escalations during project implementation phase.
System Performance Metrics
- Build improved & optimal response times of newly developed systems
- Focus on Transaction processing speed and throughput rates of existing / new systems.
EXTERNAL INTERACTIONS
Roles of the incumbent need to interact with outside the organization to enable success in day to day workSoftware / technology partnersCommunication Technology providersAirport IT Service Vendors & Technology partners
INTERNAL INTERACTIONS
Roles the incumbent need to interact with inside the organization to enable success in day-to-day workAirport Operation teamProcurement teamIT Team
FINANCIAL DIMENSIONS
- Achieve a 10% reduction in operational costs attributed to manual interventions.
- Achieve 10% reduction in improvement in processing by adopting latest technologies.
Other Dimensions
- Strong analytical & problem-solving skills, knowledge AI / GenAI solutions would be ideal for this position.
- Independent, self-motivated, team player and high willingness to learn and quickly adopt to change
Education Qualifications
B.Tech / M.Tech in Computer Science
Relevant Experience
- 12-15 years of hands-on experience in architecting mission critical enterprise solutions, preferably Airport specific systems in a multi-stakeholder ecosystem.
- Prospective candidate should be willing to work independently in the capacity of solution architect using advanced technology including AI/ML but not limited to JAVA stack
- Must have managed large scale end to end business applications migrations with detailed planning, project risks and mitigations.
- Must have experience in creating application migration Roadmap & Strategy.
COMPETENCIES
- Networking
- Personal Effectiveness
- Teamwork & Interpersonal influence
- Stakeholder Focus
- Entrepreneurship
- Capability Building
- Social Awareness
- Planning & Decision Making
- Execution & Results
- Strategic Orientation
- Problem Solving & Analytical Thinking
