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Description Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide. At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities. Brief Job Overview The Donations Program Manager is a professional, non-supervisory operational position responsible for supporting Excipients donation operations and acquisition. The Donation Program Manager’s primary objective is to engage with global donors in receiving quality donations, review donations for completeness and technical quality; and follow-up as needed. The Donation Program Manager will be expected to drive to consistency in donations processing; and to optimize the identification and delivery of high- quality donations. The incumbent works directly with the Excipients Program Unit (and staff), the Donations Team, Global Strategic Customer Development Managers, Scientific Experts, and donors. How will YOU create impact here at USP? In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments. The Donations Program Manager Has The Following Responsibilities Review for the completeness and suitability of incoming donation material. Ensures the timely delivery of complete data packages to USP scientific staff for development into a final documentary standard. Serves as a contact and resource to support documentary standard scientists and customer-facing coworkers in the development and donation processes, driving to consistencies. Distributes and presents reports and/or donation dashboards to management, as needed. Manages multiple donations with competing interests, ensuring high quality deliverables are produced in a timely manner. Operates within a best practices framework, driving to consistency in process, operations, data, and systems use. Nurtures donor relationships to allow for pursuit of future donation and collaboration opportunities. Other duties as assigned. Who is USP Looking For? The Successful Candidate Will Have a Demonstrated Understanding Of Our Mission, Commitment To Excellence Through Inclusive And Equitable Behaviors And Practices, Ability To Quickly Build Credibility With Stakeholders, Along With The Following Competencies And Experience Bachelor’s degree in scientific-related field. Minimum of eight (8) years of relevant professional experience, preferably in Technical Service or Analytical Method Development areas of pharmaceuticals. Combination equivalent of degree/years experience accepted. Additional Desired Preferences Background in analytical chemistry, pharmaceutical raw material characterization and familiarity with analytical method validation. Combined education in Pharma science and business highly desired. MBA is helpful. Proficiency with Microsoft Office, data query, analysis, and reporting. Knowledge of or experience with Salesforce (or SRMS) and Tableau desired. Excellent presentation, written, and verbal communication skills, with audience appropriate awareness. Superior interpersonal skills: professionalism, collaboration, accountability, delegation, coaching, mentoring, and customer service. Ability to build effective work relationships quickly and work collaboratively in a global setting both internally and externally. Ability to effectively manage multiple competing priorities with high attention to detail. High business acumen abilities - can understand and deliver on business objectives. High comfort with navigating through ambiguity and frequent change, and course-adjusting in the moment. Demonstrated initiative and resourcefulness with good judgement about what can work. Strong influence, negotiation, critical thinking, problem-solving and conflict resolution skills. Supervisory Responsibilities None Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. Job Category Sales & Marketing Job Type Full-Time Show more Show less
