Associate Director Quality Assurance

About the organisation

DataFlow Group, founded in 2007, is a global leader in Primary Source Verification (PSV), background screening, and immigration compliance solutions. The business works with a range of global public and private sector organisations to mitigate risk by validating credentials and detecting fraudulent documents, safeguarding communities and organisations worldwide. With over 160,000 issuing authorities across more than 200 countries, DataFlow is at the forefront of trust and transparency in talent verification.

The mission is simple: Empower talent to navigate careers without borders, with trust and transparency. To learn more about DataFlow Group, please visit :https://www.dataflowgroup.com/.

Role context and Summary

Apex

Platform

This role is instrumental in designing, implementing and governing the test strategy, quality assurance processes, and associated tooling that ensure the platform meets the highest standards of functionality, usability, performance and scalability.

The ideal candidate will have deep experience in leading quality assurance and test teams, driving test automation, and building the testing components of CI/CD pipelines to support fast, iterative and high quality delivery.

Key responsibilities

1. Test Strategy & Governance

Define and own the overall end-to-end quality assurance strategy, covering functional, non functional, integration, regression, team capability, tooling strategy and test KPIs to measure the effectiveness of the test strategy.

Develop and implement a test governance framework to ensure test traceability, coverage and quality control.

2 Tooling Strategy

Define and implement a test tool strategy, selecting and configuring, managing the test tools and frameworks (e.g. Selenium, Playwright, Cypress, Postman, JMeter, Gitlab, Sonarqube, DevOps, Jenkins to seamlessly work together in the CI pipeline.

3 CI/CD

Design and implement the testing architecture within the CI/CD pipeline to support automated build, test and deployment cycles. Work closely with the engineering team to integrate automated tests (unit, API, UI, functional, and regression into the CI/CD workflows. Establish shift left testing practices, enabling earlier detection of defects in the SDLC.

Build reusable test libraries and test automation suites to accelerate regression and release testing.

4 Team Leadership & Collaboration

Lead a cross-functional team of test engineers, automation specialists and manual testers.

Foster a culture of quality, continuous testing, and proactive risk identification.

Work closely with Product Engineering and Business Operations, to align on priorities and milestones.

5 Performance & Scalability

Develop and refine the platform volumetrics, manage the benchmarking activities to establish a baseline.

Plan and execute performance testing aligned to volumetric benchmarks, SLAs and peak scenarios, by managing an external vendor for this exercise.

Validate platform stability and scalability through repeatable test cycles and proactive risk identification.

Provide assurance on platform readiness for client migrations and high volume activity.

6 Operational Excellence

Develop and maintain test metrics and reporting dashboards to inform stakeholders of quality status, test progress and defect trends

Essential requirements and qualifications

• Minimum of

  15+ years

  in the software development industry, with 3+ years as a Test/QA Manager.
• Proven experience with designing and running test strategies for complex platform rollouts.
• Deep knowledge of QA methodologies, Agile delivery and DevOps practices.
• Experience in building and maintaining automated test pipelines in AWS CI/CD environments.
• Hands-on experience with tools such as Selenium, Cypress, Playwrite, JMeter, Gitlab, and Jenkins.
• Familiar with working within a Hyperscalar environment such as AWS, GCP or Azure.
• Ability to manage test planning, defect triage, and test sign-off for large scale programs.
• Strong stakeholder communications and leadership skills
• Experienced with API testing, microservices, data migrations.
• ISTQB or other formal testing certifications.