Associate Director Quality Assurance

DataFlow Group, founded in 2007, is a global leader in Primary Source Verification (PSV), background screening, and immigration compliance solutions. The business collaborates with various global public and private sector organizations to mitigate risk by validating credentials and identifying fraudulent documents, thereby safeguarding communities and organizations worldwide. With a network of over 160,000 issuing authorities spanning across more than 200 countries, DataFlow Group upholds trust and transparency in talent verification. The mission at DataFlow Group is clear and concise: Empower talent to navigate careers without borders, fostering an environment of trust and transparency. For more information about DataFlow Group, please visit their website at: https://www.dataflowgroup.com/. DataFlow Group is currently looking for a highly skilled and results-driven Quality Assurance Director to take charge of the end-to-end quality assurance function for the implementation and continuous delivery of their new Apex Platform. This platform serves as a mission-critical system supporting primary source verification for professional credentials, licenses, and work experience. In this role, the Quality Assurance Director will play a pivotal role in formulating, executing, and overseeing the test strategy, quality assurance processes, and related tools to ensure that the platform adheres to the highest standards of functionality, usability, performance, and scalability. The ideal candidate should possess extensive experience in leading quality assurance and test teams, promoting test automation, and establishing the testing components of CI/CD pipelines to facilitate rapid, iterative, and high-quality delivery. Key Responsibilities: **Test Strategy & Governance** Define and take ownership of the comprehensive end-to-end quality assurance strategy encompassing functional, non-functional, integration, regression, team capability, tooling strategy, and test KPIs for evaluating the efficacy of the test strategy. Establish and implement a test governance framework to ensure test traceability, coverage, and quality control. **Tooling Strategy** Define and implement a test tool strategy by selecting, configuring, and managing test tools and frameworks (e.g., Selenium, Playwright, Cypress, Postman, JMeter, Gitlab, Sonarqube, DevOps, Jenkins) to seamlessly integrate in the CI pipeline. **CI/CD** Architect and implement the testing architecture within the CI/CD pipeline to support automated build, test, and deployment cycles. Collaborate closely with the engineering team to incorporate automated tests (unit, API, UI, functional, and regression) into the CI/CD workflows. Introduce shift left testing practices to enable early defect detection in the SDLC. **Team Leadership & Collaboration** Lead a cross-functional team comprising test engineers, automation specialists, and manual testers. Cultivate a culture of quality, continuous testing, and proactive risk identification. Engage with Product Engineering and Business Operations teams to align on priorities and milestones. **Performance & Scalability** Develop and refine platform volumetrics, oversee benchmarking activities to establish a baseline. Plan and conduct performance testing in line with volumetric benchmarks, SLAs, and peak scenarios by coordinating with an external vendor for this purpose. Verify platform stability and scalability through repeatable test cycles and proactive risk identification. Ensure platform readiness for client migrations and high-volume activities. **Operational Excellence** Create and maintain test metrics and reporting dashboards to update stakeholders on quality status, test progress, and defect trends. Essential Requirements and Qualifications: Minimum of 15+ years in the software development industry, with at least 3 years as a Test/QA Manager. Proven track record of designing and executing test strategies for complex platform rollouts. In-depth understanding of QA methodologies, Agile delivery, and DevOps practices. Hands-on experience with tools like Selenium, Cypress, Playwright, JMeter, Gitlab, and Jenkins. Familiarity with working in a Hyperscalar environment such as AWS, GCP, or Azure. Proficiency in managing test planning, defect triage, and test sign-off in large-scale programs. Strong communication and leadership skills with stakeholders. Experience with API testing, microservices, and data migrations. Possession of ISTQB or other formal testing certifications.,