Associate Director, Product Analyst - Quality Operations

Job Description

Job Description Associate Director, Product analyst – Quality The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of the company IT operating model, Tech centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each tech center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share the best practices across the Tech Centers. Role Overview As a Digital Transformation Team Lead, you will manage a team of 6 business and systems analysts at our Hyderabad Tech Centre. You will play a crucial role in the management and execution of digital initiatives, supporting our Quality Management System (QMS) and enhancing user experience. This is an exciting opportunity to utilize your skills in team management, system analysis, and digital technologies to drive impactful changes within our organization. What Will You Do In This Role Lead, mentor, and manage a team of business and systems analysts. Provide guidance and support to ensure team alignment with project goals and objectives. Coordinate with stakeholders to gather and analyze requirements for digital projects, ensuring alignment with business goals. Oversee the analysis and documentation of system requirements, ensuring compliance with GxP standards. Facilitate project planning and execution, managing timelines and ensuring deliverables meet quality standards. Act as the primary point of contact between the Hyderabad team and global stakeholders, ensuring clear and effective communication. Provide technical expertise and guidance on digital tools and technologies relevant to QMS. Identify opportunities for process improvement and optimization within the QMS framework. Ensure continuous development of team members through training and professional growth opportunities. Monitor and report on team performance, implementing corrective actions where necessary. Work closely with the Director of Content Management to align team activities with broader departmental and organizational goals. What Should You Have Minimum Level of Education Required Bachelor’s Degree in a scientific or technical discipline (like computer science, engineering, biology, chemistry). Pharmaceutical Industry Experience 11+ years of experience, with strong preference for Quality/Regulatory and Digital Enablement experience. Proven experience in leading and managing a team of analysts. Expertise in gathering, analyzing, and documenting system requirements. Familiarity with digital tools and technologies used within QMS, such as Veeva Vault QualityDocs, Vault Training, etc. Ability to coordinate and manage project activities, ensuring timely and quality deliverables. Excellent verbal and written communication skills, with the ability to liaise effectively with global stakeholders. Preferred Experience Experience with data analysis, AI implementation, digital transformation projects. Strong problem-solving skills and analytical thinking. Experience with Agile methodologies and project management tools like JIRA and Confluence. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material(s) Required Skills Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs Preferred Skills Job Posting End Date 07/17/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R352366 Show more Show less