At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Lilly’s Purpose
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Come bring to life technologies to lead in Pharma-tech!
The Enterprise Data platforms enable the platform has developed an integrated and intuitive databases, integration and analytics platform. This platform enables Lilly business functions enables quickly utilize the database services, integration services and analytics platform.
What You Will Be Doing
The
Associate Director – Integration Service Operations & SRE
will lead the
operations, reliability engineering, and automation
of
on-premises and cloud integration platforms
supporting the
Enterprise Data Platform
in a regulated pharmaceutical environment.This role ensures
highly reliable, secure, and compliant integrations
across
clinical systems, laboratory systems, research platforms, manufacturing operations, supply chain, and enterprise analytics platforms
. The role blends
technical expertise in hybrid integration ecosystems with SRE principles
, driving
scalability, observability, and compliance
while enabling digital transformation initiatives across the organization.
How You Will Succeed
Strategic Leadership
- Define and execute the integration platform operations and SRE roadmap, aligned with pharma-specific business processes and data modernization goals.
- Partner with enterprise architects, compliance leaders, and business stakeholders to deliver secure and GxP-compliant integration services.
- Evaluate emerging integration and streaming technologies for scalability, automation, and cost-effectiveness within regulated environments.
Operations & Platform Management
Oversee operations of
integration platforms
such as Alytex
, SFTP, IBM App connect, Azure Integration Services, and AWS AppFlow
supporting
clinical trials, LIMS, ERP, MES, and analytics platforms
.Ensure
24/7 operational availability
and manage incident, change, and release processes in line with
ITIL and pharmaceutical validation practices (CSV)
.Implement
Infrastructure-as-Code (IaC)
and CI/CD pipelines to standardize provisioning, configuration, and upgrades for integration services.Optimize
integration workflows and event-driven architectures
for latency, throughput, and cost efficiency.
SRE & Reliability Engineering
Design and implement
observability frameworks
with KPIs, logging, and distributed tracing for
real-time monitoring of integration pipelines
.Define and manage
SLOs, SLIs, and SLAs
for critical business systems across clinical, research, and manufacturing platforms.Establish robust
incident response, RCA processes, and blameless post-mortems
to continuously improve Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR).Build
self-healing integrations
and drive automation for failover, recovery, and error-handling processes.
Security, Compliance & Governance
Enforce
strict security controls
, including
role-based access, API security, encryption, tokenization, and zero-trust principles
, across on-prem and cloud integration services.Ensure
GxPand SOX compliance
in all integration workflows and data transactions.Collaborate with Quality, Compliance, and InfoSec teams to support
audits, CAPAs, and validation documentation
for integration systems.Maintain comprehensive
audit trails and system documentation
to meet internal and regulatory audit requirements.
Team Leadership & Collaboration
Lead and mentor a global team of
integration engineers, SRE specialists, and platform operations analysts
.Foster a
DevOps and SRE-driven culture
emphasizing collaboration, knowledge sharing, and automation.Partner with business units, data engineering teams, and manufacturing IT to ensure
seamless and compliant integration of new platforms and technologies
.Provide
training and operational playbooks
to elevate platform knowledge and operational readiness.Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.#WeAreLilly
