Assistant Manager/Team Leader - Tele sales

Position Summary:

Team Leader

lead our tele sales operations within the lending vertical. The ideal candidate

will be responsible for managing a team of 10–12 tele sales executives, driving

loan sales performance, ensuring compliance with company standards, and

fostering a high-performance sales culture.

Apply Now: https://forms.gle/g2Q9iKk617jzzrrc9

Key Responsibilities:

• Supervise, motivate, and manage a team of

10–12 tele sales executives to achieve and exceed individual and team sales

targets for various loan products.

• Develop and implement tele sales

strategies to enhance lead conversion rates and overall sales performance.

• Monitor daily sales activities, including

call volumes, quality of customer interactions, and pipeline status,

ensuring adherence to productivity standards.

• Conduct regular team meetings, training

sessions, and performance evaluations to identify development needs and

address performance gaps.

• Ensure strict compliance with company

policies, industry regulations, and quality standards during all customer

interactions.

• Handle escalated customer queries or

issues, providing resolution in a professional and timely manner.

• Prepare and present daily, weekly, and

monthly sales performance reports to senior management, highlighting key

trends and improvement areas.

Qualifications & Skills:

• Graduate in any discipline; additional

certifications in sales or relevant fields are desirable.

• Minimum 3–4 years of proven experience in

tele sales within the lending, BFSI, or fintech sector, with at least 1–2

years in a team leadership role.

• Demonstrated ability to drive sales

performance, motivate teams, and deliver results in a target-driven

environment.

• Strong leadership, coaching, and people

management skills.

• Excellent verbal and written

communication skills with strong negotiation and problem-solving

abilities.

• Good working knowledge of CRM systems and

tele sales reporting tools is an advantage.

What We Offer:

• Competitive compensation package with

performance-based incentives.

• Opportunity to grow within a fast-growing

lending organization.

• Professional work environment with a

strong focus on learning and development.