Assistant Manager

JOB TITLE: Sales – General Chemical Division

DESIGNATION: BRANCH AMANGER

JOB LOCATION: BASED ON ALLOCATION

JOB DISCRIPTION:

• Branch Sales Management:
• Lead the branch’s sales Executives to achieve revenue targets, profitability, and growth goals.
• Develop and implement strategies for the branch to drive sales and market penetration.
• Monitor daily sales operations to ensure efficient and effective functioning of the branch.
• Collaborate with the Regional Sales Manager to align the branch’s goals with regional objectives and overall company strategy.
• Team Leadership & Development:
• Supervise, motivate, and support the branch sales team to ensure high performance and achievement of targets.
• Train and develop sales staff to enhance their skills in customer relationship management, product knowledge, and sales techniques.
• Provide regular performance reviews, feedback, and coaching to team members.
• Foster a collaborative, positive, and high-performance culture within the branch.
• Customer Relationship & Key Account Management:
• Manage relationships with key accounts and high-value customers in the branch area.
• Identify new business opportunities and actively pursue them to expand the customer base.
• Ensure timely and effective resolution of customer issues or concerns.
• Work closely with the Regional Sales Manager to develop strategies for improving customer satisfaction and loyalty.
• Sales Performance & Reporting:
• Achieve and exceed sales targets set for the branch, ensuring revenue growth and market share expansion.
• Track and analyse branch sales performance, customer feedback, and market trends.
• Prepare and submit weekly/monthly sales reports and forecasts to the Regional Sales Manager.
• Analyze sales data to identify trends, opportunities, and potential challenges.
• Operational & Administrative Duties:
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Manage branch inventory, ensuring optimal stock levels for customer orders.
• Oversee the timely and accurate processing of orders, quotes, and deliveries.
• Maintain a detailed record of all sales activities and customer interactions in the CRM system.
• Collaboration & Cross-functional Coordination:
• Collaborate with other departments (marketing, logistics, customer service) to ensure smooth and efficient operations.
• Coordinate with the Regional Sales Manager and other branch managers to share best practices and optimize regional sales efforts.
• Participate in branch and regional sales meetings, contributing to strategy discussions and feedback loops.