Assistant Manager - ILS

5 - 7 years

3 - 8 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

JOB DESCRIPTION
About KPMG in India


KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.


KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

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Position reports to:


Manager / Associate Director / Director


Position purpose:



Insight Led Sales – Team Leader

Key Accountabilities


Role Descriptors


Measurable /KPI’s


Client



Have a customer first approach


Building positive working level client relationships


Understand Service Line offerings


Enhance firm and personal brand value


Negotiation and objection handling skills


Successful completion of client engagement deliverables in line with project plan.


Ensure supervision of a minimum hours clocked on a client.


Working level client satisfaction


Reaching out to external C-Suite stakeholders

Quality



Quality of output and timeliness of delivery


Adhere to operational excellence norms


Achieve high level of chargeable utilisation of available time


Awareness of internal risk procedures


Understanding of latest technology trends


Become a subject matter expert (SME)


Strong bias for action


Perform on business / engagement specific KPI


Number of assigned tasks delivered on time and project plans adhered to


Display effective verbal and written communication skills


Overall performance of the cluster/territory/market/zone

People



Engagement reviews, completion of PDP. Feedback obtained and acted on throughout the year


Build collaborative relationships and have a team player approach


Proactively engage in cross-functional communication and sharing of information


Maintain and develop broader internal networks so that one is able to articulate in detail to (other parties) all service offerings of one’s own department


Need to be technically sound in relevant areas


Effectively manage a team of 4/5 members



Engagement Review Feedback. Minimal review comments. To be done in a timely manner


Timely completion of self-appraisals


Buddy to new joiners


Participate in nominated trainings and achieve the desired hours as prescribed by the firm’s policy - Annual & Triennial CPE completion


Independently conduct product/process trainings


Manage team performance thereby ensuring achievement of targets for cluster/territory/market/zone

Financial Strength



Develop transparency towards deadlines and client expectations.


Operational efficiency



Adhering to the project plan


Timesheet - Maximum of 3 defaults


Work progressively and ensuring chargeability >85%


Achieving monthly/quarterly/annual revenue targets


Updating the CRM

Public Trust



Suggest solutions to enable the firm to emerge as a leader


Strengthen KPMG’s reputation in the public eye


Have connects with the KPMG Alumni network


Read articles and keep up to date with the latest trends in technology/telecom/financial services/SaaS solutions



Equal employment opportunity information

KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.

QUALIFICATIONS
Position reports to:


Manager / Associate Director / Director


Position purpose:


Skills, Knowledge & Experience:


Qualifications:


?

Graduate / Post Graduate in any (Preferably in marketing, sales and finance)

Experience:


?

5-7 years sales/B2B sales experience

Skills or Knowledge:


Skill or knowledge area


Level or depth required


Why is it required?


Verbal and written communication skills


High level of competence required


?

Good communication skills to interact cross-functionally and/or with seniors, with an ability to convey messages in a clear and structured manner


?

Ability to execute using the methodology prescribed for the service line


?

Ability to summarize the output in a logical and structured manner

Project management skills & Business Acumen


Low to Moderate level of competence required


?

D eliver high deliverables with an eye for detail

?

Ensuring personal ownership (responsibility and accountability) for own work and performance/deliverables

?

Reasonably good understanding of one's business line

Analytical Skills


Moderate level of competence required


?

Ability to plan monthly/quarterly/annual targets

?

Analyze Voice of Customer (VoC) for different product segments

?

Product/customer insights for their designated cluster/territory/market/zone

Domain Knowledge / IT Skills


Low to Moderate level of competence required


?

Basic understanding of IT systems, Knowledge of MS office and data analytics tools

Stakeholder and People Management Skills


Low to Moderate level of competence required


?

To have discretion and an ability to maintain high level of confidentiality

?

Ability to work well in teams

Learning Path Interventions:



Next Level Key Indicators:


Ability to achieve targets consistently


High level of competence required


?

Achieving 90% targets consistently

?

Higher contribution of fresh/new business (onboarding new logos)

?

CRM updation

Project Management skills


Moderate level of competence required


?

Independently manage the key KPIs of the project

?

Ability to drive the project financials

Develop team management skills


High level of competence required


?

Ensure team members achieve their targets and provide guidance wherever necessary

?

Improve team productivity

Domain Knowledge / IT Skills


High level of competence required


?

Understanding of clients/applications

?

High proficiency in MS Excel and PowerPoint

?

Certification and additional qualifications

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New York

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