Assistant Manager

Job Description

Basic Function This role is to provide a high standard of Cash allocation and reconciliation of receivables across all ledgers and reduction of debt owed an effective and efficient manner In-depth understanding of end-to-end accounts receivable process Understanding of Order to cash cycle and internal control frame works Good knowledge of month end close activities and AR related activities Conducting quality control audits on team members Generate invoices from requests received within agreed timescales and where required ensure reconciliation and adjustments are carried out Ensuring all payments received are receipted timely and accurately and are reconciled to outstanding debt identifying and resolving any issues To accurately process invoices, credit notes, refunds, write-offs across operating platforms and ledgers within agreed timescales Ensuring timely and accurate account reconciliation across own portfolio of clients, keeping unreconciled cash to a minimum Assess the current and potential risk with aged debt across the portfolio Assist and encourage in a financial risk analysis where concerns of a potential or real debt situation may occur on portfolio Performance Parameters Process performance as per agreed KPIs Attendance & Schedule adherence Team objectives and accomplishment of assigned goals Primary Interactions Internal Manager/ Sr Manager, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions External Client operations team, trainers and SMEs for the purpose of reporting developing and updating training curriculum, provide feedback on training and discussing specific action plans Escalation teams at the client end for the purpose of seeking clarifications & answering queries Work Experience & Other Requirements Commerce Graduate with 4 to 8 years of experience Good level of knowledge and experience in Accounts Receivable. Excellent communication skills. Ensure adherence to process SLAs and controls. Strong accounting skills, analytical skills, and accuracy with numbers.