Assistant Manager

Key Responsibilities

• Training & Development:
• Develop and execute structured training programs for newly hired and existing FOs & ABMs.
• Conduct product training, sales effectiveness workshops, and soft skills development sessions.
• Implement e-learning modules and on-the-job training techniques.
• Organize periodic refresher courses and advanced training for high-potential employees.
• Sales Excellence & Performance Improvement:
• Design role-specific training modules to enhance FO & ABM selling skills, objection handling, and negotiation techniques.
• Conduct market visits and on-field coaching sessions to provide real-time feedback and improvement plans.
• Monitor post-training performance and ensure knowledge application in the field.
• Product & Compliance Training:
• Ensure in-depth product knowledge training covering disease, diagnosis, indications, contraindications, pharmacology, and competitive landscape.
• Conduct regulatory, compliance, and ethical sales practices training sessions.
• Align training with company policies, industry guidelines, and medico-marketing strategies.
• Leadership & Career Development:
• Develop leadership programs for ABMs to prepare them for future managerial roles.
• Mentor high-potential employees and create structured career progression training roadmaps.
• Assessment & Feedback Mechanism:
• Implement training evaluation tools to measure knowledge retention and effectiveness.
• Collect feedback from trainees and sales managers to continuously improve training methodologies.
• Maintain training records and generate performance reports for management review.
  

Key Skills & Competencies

• Sales Training Expertise: Strong understanding of pharmaceutical sales, customer engagement, and objection handling.
• Communication & Presentation: Excellent verbal and written communication skills with the ability to deliver engaging training.
• Coaching & Mentorship: Ability to guide and mentor sales professionals for performance enhancement.
• Stakeholder Management: Excellent interpersonal skills, teamwork and managing the expectations of cross functional teams.
• Analytical & Problem-Solving Skills: Ability to assess training needs and implement data-driven improvements.
• Product & Medical Knowledge: Understanding of pharma products, therapeutic areas, and market competition.