Assistant Manager

Job description:

Assistant Manager - Immigration: Key Responsibilities

1. Client Consultation & Support

• Conduct detailed consultations with clients regarding immigration programs (study, work, visitor visas). Canada/Aus/NZ/UK/USA
• Assess client eligibility based on current immigration laws and regulations.
• Guide clients through application procedures, timelines, and documentation requirements.

2. Application Processing

• Oversee end-to-end processing of visa applications.
• Ensure proper collection, verification, and submission of documents.
• Maintain accurate client records in CRM or internal databases.

3. Regulatory & Policy Compliance

• Stay updated with immigration laws, policies, and procedural changes.
• Ensure all applications and documentation are compliant with immigration regulations.
• Coordinate with legal teams or immigration lawyers when necessary.

4. Team Coordination & Supervision

• Supervise and assist the immigration counselors or junior staff.
• Delegate tasks and monitor workflow to ensure timelines are met.
• Provide training or briefings to team members on process updates.

5. Client Relationship Management

• Maintain strong relationships with existing clients.
• Resolve client issues or escalate them to the Manager when needed.
• Support in handling grievances or delays in documentation or visa processing.

6. Reporting & Documentation

• Prepare periodic reports on application status, success rates, and client feedback.
• Maintain audit-ready documentation and client records.
• Ensure confidentiality and data protection.

7. Liaison & Coordination

• Coordinate with embassies, consulates, and visa processing centers.
• Liaise with partner institutions, consultants, and international offices.

8. Business Development Support

• Assist in marketing and promotional activities like seminars, webinars, or education fairs.
• Provide input on improving service offerings and client engagement.

9. Administrative Support

• Assist the Branch Manager in day-to-day operations and administrative tasks.
• Monitor inventory of office supplies and operational needs.
• Handle scheduling, office upkeep, and internal communication protocols.

CONTACT - 9872723366 - HR

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person