Assistant Manager - Billing

The Assistant Manager Billing will oversee, enhance, and maintain a properly functioning revenue cycle process through staff development, work integrity and team performance. The Revenue Cycle Manager is responsible for managing the entire RCM team. Effectively oversee revenue cycle operations for one or more clients. This role is responsible for meeting or exceeding revenue, metrics and objective goals established for the department. This position requires the ability to work in a fast-paced environment. This position will require the reporting of the Country Manager and will be accountable for the adherence to strict metrics. You will be required to work independently, resolve issues with a plan of resolution, and report any delays or issues.
 

Maintain communication and escalate issues as needed to Manager

Other responsibilities as assigned

Role Information:

Full-Time

Salaried

Exempt

Working within our business operating hours of 9 am-6 pm IST

Eligible for Benefits

Remote: The minimum bandwidth requirements are 2 Mbps upload and 2 Mbps download speeds. The recommended bandwidth requirements are 10 Mbps upload and 30 Mbps download speeds.

Job Requirements

Required Knowledge, Skills, Abilities & Education:

Minimum 8+ years of experience in Medical Billing in a Managerial role with other healthcare provider revenue cycle operations

Understanding of HIPAA regulations

Working knowledge of all major payers including Workers’ Compensation and Auto

Ability to work under pressure while successfully meeting deadlines

A positive, open and friendly attitude to colleagues and clients

Excellent organization, time management, and prioritization skills required

Superior customer service and professionalism

Research capabilities when confronted with an issue

Advanced Microsoft Excel skills

Proficient Microsoft Outlook skills

Proficient Microsoft Word skills

Ability to work independently and as part of a team

Strong attention to detail and speed while working within tight deadlines

Exceptional ability to follow oral and written instructions

A high degree of flexibility and professionalism

Excellent organizational skills

Outstanding communications skills; both verbal and written

Preferred Knowledge, Skills, Abilities & Education:

Graduate in any discipline.

External Title: Assistant Manager Billing

Internal Title: IN RCM Manager Reports to: Manager Billing

Duties/Responsibilities:

Manage the entire Billing team consisting of Billing/Sr. Billing Executives, SMEs, QA ATLs, Team Leads, Sr. Team Leads

Approve employee time and contractor payroll entries

Provide training and ongoing education to ATLs, TLs/Sr. TLs as and when required

Participate in meetings, trainings, and conferences as needed

Meet tight deadlines

Manage the operations and revenue cycle functions for assigned client(s) to successfully achieve financial and productivity goals

Oversee the daily operations of the charge posting or payment posting teams

Provide daily management and support to the team to ensure they are working effectively and correctly completing assigned tasks

Regularly conduct audits of team members and provide individual feedback monthly (minimum); identify needs for and provide training to address any competency and quality gaps in performance

Review and confirm correct usage of contractual and backend adjustment journal codes

Meet tight deadlines

Complete end-of-month duties

Maintaining regular open communication with the coding department
 

Maintain communication and escalate issues as needed to Manager

Other responsibilities as assigned

Role Information:

Full-Time

Salaried

Exempt

Working within our business operating hours of 9 am-6 pm IST

Eligible for Benefits

Remote: The minimum bandwidth requirements are 2 Mbps upload and 2 Mbps download speeds. The recommended bandwidth requirements are 10 Mbps upload and 30 Mbps download speeds.

Job Requirements

Required Knowledge, Skills, Abilities & Education:

Minimum 8+ years of experience in Medical Billing in a Managerial role with other healthcare provider revenue cycle operations

Understanding of HIPAA regulations

Working knowledge of all major payers including Workers’ Compensation and Auto

Ability to work under pressure while successfully meeting deadlines

A positive, open and friendly attitude to colleagues and clients

Excellent organization, time management, and prioritization skills required

Superior customer service and professionalism

Research capabilities when confronted with an issue

Advanced Microsoft Excel skills

Proficient Microsoft Outlook skills

Proficient Microsoft Word skills

Ability to work independently and as part of a team

Strong attention to detail and speed while working within tight deadlines

Exceptional ability to follow oral and written instructions

A high degree of flexibility and professionalism

Excellent organizational skills

Outstanding communications skills; both verbal and written

Preferred Knowledge, Skills, Abilities & Education:

Graduate in any discipline.
 

Experience working in the majority of the following Practice Management Systems: Amkai, HST, SIS, Advantx, Vision, EPIC Resolute, Mednet etc.

Strong Microsoft Office skills in Excel, Outlook, and Teams

Physical Demands:

Sitting and typing for an extended period of time

Reading from a computer screen for an extended period of time

Work environment of a traditional fast-paced and deadline-oriented office

Working closely with others

Frequent verbal communication, primarily over the phone, and face-to-face interaction

Working independently

Speaking and listening on a telephone

Frequent use of a computer and other office equipment

Key Competencies:

Leadership

Initiative/Execution

Attention to detail

Communication

Quality Control